Problems + solutions: future updates, celebration + rewards!
Dear RiutBag backers, last week RiutBag soared into a new world. It will be created for its 1074 backers who took a look, decided it was for them, pledged and provided their details to ensure their pledge reached Kickstarter in time. Thank you for each thing you did to make this happen. If you haven't filled in your address survey, now's the time to do it!
From now onwards, we've got a real life case study ahead of us of us: how to make one prototype into over 1000 sturdy, well finished and high standard RiutBags. Problems will arise. I am here to identify them, give you early notice and solve them!
Updates on problems + solutions
I'm going to keep communicating honestly and with integrity so that you know if a problem will impact your delivery date or whether it can be solved. Each update will include a section on problems + solutions with a blog for more information.
Here's today's blog post about two problems which have arisen: one material we're trying to source and manufacturing dates. In today's blog you'll find my approach and what I'm doing to fix these things: http://riutbag.wordpress.com/2014/12/04/problems-solutions-work-after-after-kickstarter-funding/ I will know at the end of next week, after my visit to the factory in Fujian, China, what the outcome will be. So keep your eyes out for updates!
After feedback from some backers that the number of updates was too many, I'm going to send one update every two weeks from now on - there may be an extra one in exceptional circumstances.
For anyone who would prefer more information, I will be blogging about problems and solutions in detail much more frequently at www.riutbag.wordpress.com. You might find this interesting if you are running your own business, you are considering doing so, or simply if you want to know what I'm up to and what my approach is.
Celebration + rewards
Now that I've addressed the risks, let's have a look at the positives! Last Wednesday was a colossal day. Together, we got over the line to successfully fund a new idea. Riut celebrated in London with backers in person, on Twitter and online via the livestream! Here are the photos!
Many of us were only brought together by the Kickstarter campaign! I'm especially grateful to those backers who took a risk and came to join us. It was great to meet you and show you that I am real, the RiutBag prototype really does exist and I'm here to listen to your bag woes and create something better!
When Kickstarter says that rewards must be the creation of the project, I don't take that lightly. For those backers who chose to receive greetings cards as part of their reward, I designed, printed and constructed each card to delight you when it arrives. Here's a quick timelapse video of the construction repeated for almost 100 cards!
Backers at this level (greetings card, signed RiutBag and February delivery), be assured your cards are printed, constructed, written and posted to reach you before 25th December!
Next week I'm off to Fujian, China to finalise manufacturing details. This will get us closer to the beginning of the final manufacture process and understand whether the risks that have a arisen will impact the delivery of your RiutBags.
Please know, I am more than happy to answer your questions, concerns and interests via the comments section or private messages.
Over the Kickstarter campaign I answered all questions and comments within 24 hours. Now that I'm in the manufacturing process, I will read questions within 24 hours and respond to urgent requests. However, expect my response to be within the week - especially whilst I'm in China without internet on some days.
Kind regards and wish me luck!