Update #33 - Now Shipping!
We've completed our first production run and are now ready to ship!
Our first batch of Classic and White units passed QA and are now clearing China customs. We expect that if everything continues to go well, we can start shipping by the end of the week.
Here are a few photos from the finish line at the factory.
As a reminder from the last update, our production will be staged and we will be building and fulfilling all Kickstarter units in batches to you as quickly as possible. Our limitations are based on production ramp, material lead times, and financing of all the materials and inventory. Initial shipments will be received in the United States, Australia and New Zealand.
Domestic shipping in the United States will be free. International backers will need to pay the amount above the normal U.S. shipping rate. We will absorb the costs below that.
We are not able to request updated shipping addresses from you via Kickstarter, therefore we are looking at other methods for reaching out to you in large groups. We will contact you as soon as possible to reconfirm your current shipping addresses. Please note that if you've used a PO Box as your shipping address, you will likely need to update that.
For those of you requesting refunds, we assured you we will process the refund request as soon as we sell your Instacube. Now that our ecommerce site is live and we're able to start selling, we'll process your refunds as soon as possible. This will still take some time, so your patience is appreciated and we know it's painful.
Finally, as a special thank you for your ongoing support through our long journey, we will offer all Kickstarter backers a special 25% discount on Instacubes for your friends and family and a guaranteed discount available only to you on the next two exciting models we have planned. You will receive an individualized email with those details separately. (The ecommerce site will not recognize those codes just yet.)
Thanks to all you fabulous Backers, and enjoy the Instacube very soon!
-The Instacube Team