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Liberating Instagram photos from your smart device, Instacube feeds your favorite images wirelessly at 3x the size.
Liberating Instagram photos from your smart device, Instacube feeds your favorite images wirelessly at 3x the size.
3,434 backers pledged $621,049 to help bring this project to life.

Use this space to cheer the creator along, ask questions, and talk to your fellow backers. Please remember to be respectful and considerate. Thanks!

    1. Creator Nic Hayes 4 days ago

      Sigh... I'm still waiting for my refund... If you haven't yet contacted the FTC I would recommend it, it takes about 10 minutes to fill out a complaint on their website.

    2. Creator K Bhanot 6 days ago

      Instacubes stuck on startup logo!!! Any fixes?

    3. Creator Francesc on February 5

      Thanks Cora, so for you, it took ~9 months to get the refund.
      @Peter Wysoczanski, did you get your refund?
      My info says that the pledge was collected August 2012. I requested a refund September 2014.
      So, 17 months waiting for the refund.

    4. Creator Oi-Lionheart on January 22

      Still waiting my refund! It's a shame!!!!

    5. Creator Peter Wysoczanski - Obsidan Order on January 9

      August 21st is when my monies was collected, I asked for a refund July 3rd 2013

    6. Creator Cora on January 9

      @Francesc: It was in April 2015 (I backed the project in August 2012).

    7. Creator Peter Wysoczanski - Obsidan Order on January 7

      Still Waiting on a refund.

    8. Creator Francesc on January 7

      Cora, when did you first request the refund?

    9. Creator Cora on January 6

      I finally received my refund. Thank you.

    10. Creator Cora on December 27

      I HOPE next 2016 will be the year when i finally get my refund. I'm sick and tired of this.

    11. Creator Heinz Grünwald on November 30

      I think we should organize and sue you - still got no refund.

    12. Creator Angela Simpson on November 23

      STILL waiting on my refund, but you know it's only been a couple of years so I should be more patient... right? .... Cue yet another crappy cut and paste apology / we're getting to them email in 3...2...1...

    13. Creator Mike DiGiovanni on November 10

      My Instacube is stuck at the logo screen. It's a a month out of warranty and the best the company can do is to offer a half price replacement and I have to pay to ship them the broken device. It's only had maybe 3 weeks of usage since it was original intended as a gift for 2 people, but this project was delayed so long that they both passed away before it was delayed. And I had no use for it until recently.

    14. Creator Yoav Weiss on November 4

      refund please.

    15. Creator Jean-Francois Gosselin on October 31

      I want my refund !

    16. Creator Cora on October 20

      Hello, I'd like to know when should I expect to get my refund.

    17. Creator Javi Fernández Riverola on October 7

      Can I get my refund years after this whole thing please?
      I want my money back.

    18. Creator Angela Simpson on September 24

      A few more months go by and STILL NO REFUND. I know it says "be respectful and considerate" but you are really pushing me to my limit here. I mean what do we have to do to get our money back exactly? Get legal involved?

      DO NOT SEND ME ANOTHER EXCUSE EMAIL. Just put the money back on my card. MY money, NOT your money. That would be really awesome.

    19. Creator Brandon Burke on September 11

      Applause is due... Incredible. "Estimated delivery October 2012."

      Some of us have been patient, but you are clearly uninterested in fulfilling your commitment. My expectations are realistic and based on your history, so I don't expect a response, but I continue...

      Please though, humor me for a moment before going back to the task of selecting hardware partners or including other software features. I promise to stop the cheap shots herein.

      For projects backed before Oct 19 2014:

      Under "Projects: Fundraising and Commerce": "Project Creators are required to fulfill all rewards of their successful fundraising campaigns or refund any Backer whose reward they do not or cannot fulfill."

      I think that clause should 'kick in' prior to shipping units for retail sale, or at least within a couple years, no? When do you think it should be enacted?

      I was actually promised a refund via support channel previously, but I don't see it happening.

      I'll go ahead and wish you a happy 4 year anniversary of estimated launch.
      It is a couple weeks early, but what are weeks/months/years anyway?

    20. Creator Dani Devesa on August 28

      A total fail...

      I don't mind to have waited more than two years of delays, a startup can have many troubles and I backed the project knowing that. What I do not accept at all is them sending the product to me without the proper tax information and me having to pay for them (51.28€) in order to receive the product, and them not wanting to fix THEIR mistake. They recognised it was their mistake, they just didn't wanted to take their responsibility on it, even with a proper apology. They just said that: "there is no way for us to know the rules, regulations, customs, systems, paperwork, codes, laws, or rulings of every single country" Really?! Of course I expect you to do that before sending something to another country!

      But the worst of all, Kickstarter refused to mediate in that problem or even to contact them to encourage them to do things properly...

      Not backing another project again, Kickstarter doesn't deserve it, and I am really sorry for the projects that do deserve it, but Instacube is clearly not one of them neither...

    21. Creator Oi-Lionheart on August 20

      Where is my refound?

    22. Creator Andrew O'Neal on August 10, 2015

      Yes, I would like a refund this is retarded. Two years and nothing.

    23. Creator Angela Simpson on August 3, 2015

      STILL NO REFUND. Come on guys, seriously.. just give me my money back, it's MY money. No more excuse emails. REFUND me please.

    24. Creator Ron Stehouwer on August 2, 2015

      When can I expect to get my refund?

    25. Creator Ahmad Ihsan on August 1, 2015

      Have not heard from anyone from the company. Have not received the product. No refund either.

      Hope somebody gets in touch with me soon cause this is just ridiculous. 2 years!!

    26. Creator Chong Chee Wee on July 29, 2015

      Finally received my refund after so many years of waiting.. Thank god.

    27. Creator Marcus Nelson on July 27, 2015

      I received my two black cubes over the weekend. I've only opened one to test today. Immediately saw an imperfection in the matte finish beginning to peel away, however remaining software setup and build quality seems solid. Button depress with a satisfying "clunk" and the touch screen is responsive. I ran it straight for about three hours plugged into my computer's USB port until it started to flicker constantly. I have the most recent software version so unsure if this is an anomaly or if this is to be expected. Will try again tomorrow.

    28. Creator Aylin on July 25, 2015

      What happened to Facebook integration?

    29. Creator Silas Miller on July 23, 2015

      I received mine but really don't like them. Can I get a refund?

    30. Creator Jeff Driscoll on July 18, 2015

      I have not received mine - quantity 2. Can you confirm I am still on the list.

    31. Creator Vivian Chang on July 15, 2015

      I also have not received mine

    32. Creator Malcolm Torino on July 14, 2015

      Still waiting for a refund...

    33. Creator Rob Kubasko on July 10, 2015

      Just received my Lover's Pair in black... actually happily surprised. It's the #CUBE branded product and is MUCH better than the beta unit I was given a long time ago as a tester. Build quality, screen and the setup were all greatly improved. Also am seeing video playback work perfectly for the first time. Yes, it was horribly late but they delivered the product as promised. My daughter is still waiting for notice of receiving her two but this I got what I pledged for and it delivers on what it was sold as. Hope the rest of you still waiting get yours!

    34. Creator tanya on July 6, 2015

      sending obsolete garbage doesn't negate your stealing people's money for years. all of you should be in jail.

    35. Creator Giulliano Mosena on July 2, 2015

      I still haven't recieved the product. I want a refund, and can't find any contact information.

    36. Creator Lori Hobson on June 15, 2015

      I have never received the Instacube, nor have I received a refund. I have read the Verge, however. The feds are going after Kickstarter fraudsters.

    37. Creator Brian Sooy on June 15, 2015

      Two years and three months later, my Vintage Green Cube arrives... not laser engraved with my Instagram handle (as promised), nor is it number (as promised).

      Two grades of plastic (exterior); a decal for the stripes.

      "Collector's Limited Edition Instacube! This is a VIP batch just for VIP Kickstarter backers! One "Vintage Spring" Instacube in Kickstarter Green, individually numbered ___/1000 and laser engraved with your Instagram handle or name (optional). This is the only time we will ever offer Instacube in this amazing throwback retro green!"

    38. Creator Tim on June 12, 2015

      For those still awaiting their two Instacubes that were meant to arrive in March 2013 are due to arrive this Tuesday!

    39. Creator Carson Yim on June 12, 2015

      finally got my lover's pair of instacube(hastagcube) after paying a surcharge for the shipping of $40 for 2 units. Totaling $239+40=$279 for 2 units. Shipping via Fedex was fast too!

      I'm just glad I finally received them esp since I've struck this project off as a failure.

      Whoever had to clean up after the original project group, I give you my small token of gratitude you guys finally delivered after 3 years.

    40. Creator Alex Crandall on June 11, 2015

      I was actually just about to post the same article.

      Perhaps if enough of us contact the FTC (the agent for the above case is listed at the bottom of the article) we can finally get some action taken.

    41. Creator Dean L on June 11, 2015

      Here is an interesting article about a settlement between the FTC and another Kickstarter project that screwed their backers.

      Hopefully this will set some type of precedence for crowd funding.

    42. Creator Euwing Tham Tatt Wah on June 6, 2015

      It's quite sickening that Kickstarter isn't doing anything about this. It's $621,049 of people's hard-earned money!

    43. Creator Michael on May 28, 2015

      I know most people wont do this, but if you can. Locate a media source and tell them the story. I think it's very weird that Kickstarter and D2M are not responding and don't feel a need to respond to consumers. I just submitted the story to NBC/ABC for consideration. Easy to find, just Google your favorite news networks contact!

    44. Creator Michael on May 28, 2015

      You can't get a charge's way too late in the game now.

    45. Creator Tanner Lubuk on May 28, 2015

      @angela call you credit card company file a dispute against the company, only thing is you'll need to provide proof you never got your item. Show them messages you sent them, their kickstarted page and so on as proof. That's what I did over a year ago and got my money back

    46. Creator Angela Simpson on May 26, 2015

      Well I still haven't received my refund for this and it's been what? 2 years or something? Really poor form by the company. They keep making excuses. I just want my money back. How hard can it be to issue a refund?

    47. Creator Aaron Gustafson on May 25, 2015

      Where's my green version?

      Also: My white one has been crapping out and shutting down. Is it running out of RAM or something?

    48. Creator David Rosser on May 8, 2015

      Refund please...or at least ship me the 2 cubes I paid for years ago!

    49. Creator Lino Palena on May 6, 2015

      How to have a refund?
      Refund please, to Italy.

    50. Creator Henrique Sauer on May 6, 2015

      Please, can someone contact me to speed up the refund?

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