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Liberating Instagram photos from your smart device, Instacube feeds your favorite images wirelessly at 3x the size.
Liberating Instagram photos from your smart device, Instacube feeds your favorite images wirelessly at 3x the size.
3,434 backers pledged $621,049 to help bring this project to life.

Use this space to cheer the creator along, ask questions, and talk to your fellow backers. Please remember to be respectful and considerate. Thanks!

    1. Missing avatar

      idntt 2 days ago

      Still waiting on my refund for five units, 4 years and counting...How much longer do I have to wait to get my money back? Its not to late to do the right thing, REFUND!!! please.

    2. Sajid Fakir
      on October 17

      These cubes do exist. I saw one today at the Mission Ceviche food counter inside the Gansevoort Market in NYC. I have not received my cube. I asked for a refund several times and still have not received a refund. How did that little food counter get a cube while everyone on kickstarter is left hanging?

    3. Andrew O'Neal on October 11

      Still waiting on a refund or something to show for my 100 dollars.

    4. Josh Doehla on September 22

      I still have not received a refund as well.

    5. D2M | Design to Matter Creator on August 31

      Hi Kick no mo, check out the email I sent you - (gmail) - it should have some more information regarding the questions you were asking. Let me know if it helps at all.

    6. Kick No Mo on August 22

      Functions, like all off the functions of the instacube?? Being able to only see my own photos is super lame. I could buy a digital picture frame and have more functionality then your product.. What a joke.. Open it up, let us do with it what we want or this will just be another thing in the landfill..

    7. D2M | Design to Matter Creator on August 21

      To Kick No Mo,
      The Instacube should work with a software update - though the functions will change as a result of Instagram's rule change. Send email to if you are still having issues accessing your instagram account on your Cube.

    8. Kick No Mo on August 18

      FYI people still waiting. Instagram updated its terms of service and the instacube no longer works.

    9. Greg on August 16

      Just another refund request here that's been "on the list" for years now.

    10. Heinz Grünwald on August 9

      Waiting for my refund - any updates? What's going on?

    11. Markus Schroiff on June 23

      Waiting for years!

      Never ever received my devices or any refund!

    12. Sajid Fakir
      on June 21

      I requested a refund years ago and still waiting,

    13. Missing avatar

      Henrique Sauer on June 18

      Still waiting refund. Please, be right... A year waiting

    14. Patrick Kempf on June 13

      Update succeeded. But I only see my own images instead of my followers.

    15. Missing avatar

      Jeff abbott on June 13

      Looks like the app was "fixed" but now I can only see the pics that I upload and not the people that I follow. Did I miss a steps or is this now how it is going to work?

    16. Patrick Kempf on June 2

      Apps created on or after Nov 17, 2015 can take advantage of Sandbox mode right away. Apps created before this date will only be able to use Sandbox mode after June 1, 2016, but can still start submitting for review. On June 1, 2016 any app that has not been reviewed and approved will be set to sandbox mode.

      How can we fix this? :(

    17. Missing avatar

      Jeff abbott on June 2

      Rune, it is an error with Instagram plugins. I am now getting it too. Sounds like others with other apps are also experiencing the issue as well.

    18. Rune Sovndahl on June 2

      I got two, one of them
      Works, so far... For 2 days the second one give me a 403 error when logging in

    19. Chris C. on May 22

      Haven't received an update on my refund in 7 months. Emailed again 3 weeks ago, no response at all. Originally requested a refund in August of 2015 and was told I was "on the list". This is ridiculous for a project I backed almost 4 years ago.

    20. Missing avatar

      idntt on April 13, 2016

      Still waiting on my refund for five units. How much longer do I have to wait to get my money back? Its been almost a year since your last update. Its not to late to do the right thing, REFUND!!! please.

    21. Angela Simpson on March 22, 2016

      I know it says be respectful and considerate, but this is getting beyond a joke. Another refund request here, though given what everyone else is still saying here, let's assume it's the usual bull crap cut and paste response email you always send out. I think we've all waited long enough. If you can pay someone to sit there answering complaints, you can start refunding us our damn money. OUR money.

    22. Missing avatar

      Gregory Blum on March 20, 2016

      Yes, another refund request from me too. I received a response from your team to a direct email in early August indicating that refunds would be issued "according to available resources," and you'd let me know when you expect this to happen. Another nearly 9 months had elapsed (and about 3.5 years since I gave you my money in the first place) and still no refund, no reply, no Kickstarter update.

      I understand you can't refund money if the funds aren't there, but some regular proactive communication would go a long, long way to easing frustration and general negative feelings I'm sure a lot of backers still have.

      Thanks for reading.

    23. Marcus Puchalla on March 11, 2016

      Any news on my refund ?

    24. Missing avatar

      Brandon Burke on March 7, 2016

      Hello, Could you guys give me an update on my refund request?
      My wife and I have made two humans since I requested the refund initially.

      Thanks for your response in advance.

    25. Virgil Sambo on February 23, 2016

      I'm still waiting for my refund. I requested it like since Jun 18 2013.

    26. Nic Hayes on February 7, 2016

      Sigh... I'm still waiting for my refund... If you haven't yet contacted the FTC I would recommend it, it takes about 10 minutes to fill out a complaint on their website.

    27. K Bhanot on February 6, 2016

      Instacubes stuck on startup logo!!! Any fixes?

    28. Missing avatar

      Francesc on February 5, 2016

      Thanks Cora, so for you, it took ~9 months to get the refund.
      @Peter Wysoczanski, did you get your refund?
      My info says that the pledge was collected August 2012. I requested a refund September 2014.
      So, 17 months waiting for the refund.

    29. Oi-Lionheart on January 22, 2016

      Still waiting my refund! It's a shame!!!!

    30. Peter Wysoczanski - Obsidan Order on January 9, 2016

      August 21st is when my monies was collected, I asked for a refund July 3rd 2013

    31. Cora on January 9, 2016

      @Francesc: It was in April 2015 (I backed the project in August 2012).

    32. Missing avatar

      Francesc on January 7, 2016

      Cora, when did you first request the refund?

    33. Cora on January 6, 2016

      I finally received my refund. Thank you.

    34. Cora on December 27, 2015

      I HOPE next 2016 will be the year when i finally get my refund. I'm sick and tired of this.

    35. Heinz Grünwald on November 30, 2015

      I think we should organize and sue you - still got no refund.

    36. Angela Simpson on November 23, 2015

      STILL waiting on my refund, but you know it's only been a couple of years so I should be more patient... right? .... Cue yet another crappy cut and paste apology / we're getting to them email in 3...2...1...

    37. Mike DiGiovanni on November 10, 2015

      My Instacube is stuck at the logo screen. It's a a month out of warranty and the best the company can do is to offer a half price replacement and I have to pay to ship them the broken device. It's only had maybe 3 weeks of usage since it was original intended as a gift for 2 people, but this project was delayed so long that they both passed away before it was delayed. And I had no use for it until recently.

    38. Cora on October 20, 2015

      Hello, I'd like to know when should I expect to get my refund.

    39. Javi Fernández Riverola on October 7, 2015

      Can I get my refund years after this whole thing please?
      I want my money back.

    40. Angela Simpson on September 24, 2015

      A few more months go by and STILL NO REFUND. I know it says "be respectful and considerate" but you are really pushing me to my limit here. I mean what do we have to do to get our money back exactly? Get legal involved?

      DO NOT SEND ME ANOTHER EXCUSE EMAIL. Just put the money back on my card. MY money, NOT your money. That would be really awesome.

    41. Missing avatar

      Brandon Burke on September 11, 2015

      Applause is due... Incredible. "Estimated delivery October 2012."

      Some of us have been patient, but you are clearly uninterested in fulfilling your commitment. My expectations are realistic and based on your history, so I don't expect a response, but I continue...

      Please though, humor me for a moment before going back to the task of selecting hardware partners or including other software features. I promise to stop the cheap shots herein.

      For projects backed before Oct 19 2014:

      Under "Projects: Fundraising and Commerce": "Project Creators are required to fulfill all rewards of their successful fundraising campaigns or refund any Backer whose reward they do not or cannot fulfill."

      I think that clause should 'kick in' prior to shipping units for retail sale, or at least within a couple years, no? When do you think it should be enacted?

      I was actually promised a refund via support channel previously, but I don't see it happening.

      I'll go ahead and wish you a happy 4 year anniversary of estimated launch.
      It is a couple weeks early, but what are weeks/months/years anyway?

    42. Dani Devesa on August 28, 2015

      A total fail...

      I don't mind to have waited more than two years of delays, a startup can have many troubles and I backed the project knowing that. What I do not accept at all is them sending the product to me without the proper tax information and me having to pay for them (51.28€) in order to receive the product, and them not wanting to fix THEIR mistake. They recognised it was their mistake, they just didn't wanted to take their responsibility on it, even with a proper apology. They just said that: "there is no way for us to know the rules, regulations, customs, systems, paperwork, codes, laws, or rulings of every single country" Really?! Of course I expect you to do that before sending something to another country!

      But the worst of all, Kickstarter refused to mediate in that problem or even to contact them to encourage them to do things properly...

      Not backing another project again, Kickstarter doesn't deserve it, and I am really sorry for the projects that do deserve it, but Instacube is clearly not one of them neither...

    43. Oi-Lionheart on August 20, 2015

      Where is my refound?

    44. Andrew O'Neal on August 10, 2015

      Yes, I would like a refund this is retarded. Two years and nothing.

    45. Angela Simpson on August 3, 2015

      STILL NO REFUND. Come on guys, seriously.. just give me my money back, it's MY money. No more excuse emails. REFUND me please.

    46. Ron Stehouwer on August 2, 2015

      When can I expect to get my refund?

    47. Ahmad Ihsan on August 1, 2015

      Have not heard from anyone from the company. Have not received the product. No refund either.

      Hope somebody gets in touch with me soon cause this is just ridiculous. 2 years!!

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