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Liberating Instagram photos from your smart device, Instacube feeds your favorite images wirelessly at 3x the size.
Liberating Instagram photos from your smart device, Instacube feeds your favorite images wirelessly at 3x the size.
3,434 backers pledged $621,049 to help bring this project to life.

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    1. Jimmy Plamondon on May 13

      D2M YOU SUCK!

    2. Lino Palena on April 5

      I'm acting with italian lawyers for the refund, they're known to not be so kind, even if it will take time

    3. Markus Schroiff on January 22

      ... still waiting for my refund...

    4. Euwing Tham Tatt Wah on December 26

      Can someone create an online petition just so we can all sign and request for action from the authorities against Kickstarter and these jokers from Instacube?

    5. Euwing Tham Tatt Wah on December 26

      I don't understand why Kickstarter can't do anything about this. Because of this experience, I have stopped supporting Kickstarter. I need my refund NOW!

    6. Steev Janssen on December 23

      Call your credit card companies to file a dispute / charge back.

    7. Missing avatar

      Francesc on December 13

      My info says that the pledge was collected August 2012.
      I requested a refund September 2014.
      So, 27 months waiting for the refund.

    8. Ahmad Ihsan on November 27

      just another person waiting for his refund....

    9. Missing avatar

      Ishu Sanchez on October 31, 2016

      Hello, I'm still waiting for my refund to my credit card, for more then 4 years!!! Any updates where my money is stuck?

    10. Missing avatar

      idntt on October 23, 2016

      Still waiting on my refund for five units, 4 years and counting...How much longer do I have to wait to get my money back? Its not to late to do the right thing, REFUND!!! please.

    11. Sajid Fakir
      on October 17, 2016

      These cubes do exist. I saw one today at the Mission Ceviche food counter inside the Gansevoort Market in NYC. I have not received my cube. I asked for a refund several times and still have not received a refund. How did that little food counter get a cube while everyone on kickstarter is left hanging?

    12. Andrew O'Neal on October 11, 2016

      Still waiting on a refund or something to show for my 100 dollars.

    13. Josh Doehla on September 22, 2016

      I still have not received a refund as well.

    14. D2M | Design to Matter Creator on August 31, 2016

      Hi Kick no mo, check out the email I sent you - (gmail) - it should have some more information regarding the questions you were asking. Let me know if it helps at all.

    15. Kick No Mo on August 22, 2016

      Functions, like all off the functions of the instacube?? Being able to only see my own photos is super lame. I could buy a digital picture frame and have more functionality then your product.. What a joke.. Open it up, let us do with it what we want or this will just be another thing in the landfill..

    16. D2M | Design to Matter Creator on August 21, 2016

      To Kick No Mo,
      The Instacube should work with a software update - though the functions will change as a result of Instagram's rule change. Send email to if you are still having issues accessing your instagram account on your Cube.

    17. Kick No Mo on August 18, 2016

      FYI people still waiting. Instagram updated its terms of service and the instacube no longer works.

    18. Greg on August 16, 2016

      Just another refund request here that's been "on the list" for years now.

    19. Heinz Grünwald on August 9, 2016

      Waiting for my refund - any updates? What's going on?

    20. Markus Schroiff on June 23, 2016

      Waiting for years!

      Never ever received my devices or any refund!

    21. Sajid Fakir
      on June 21, 2016

      I requested a refund years ago and still waiting,

    22. Missing avatar

      Henrique Sauer on June 18, 2016

      Still waiting refund. Please, be right... A year waiting

    23. Patrick Kempf on June 13, 2016

      Update succeeded. But I only see my own images instead of my followers.

    24. Missing avatar

      Jeff abbott on June 13, 2016

      Looks like the app was "fixed" but now I can only see the pics that I upload and not the people that I follow. Did I miss a steps or is this now how it is going to work?

    25. Patrick Kempf on June 2, 2016

      Apps created on or after Nov 17, 2015 can take advantage of Sandbox mode right away. Apps created before this date will only be able to use Sandbox mode after June 1, 2016, but can still start submitting for review. On June 1, 2016 any app that has not been reviewed and approved will be set to sandbox mode.

      How can we fix this? :(

    26. Missing avatar

      Jeff abbott on June 2, 2016

      Rune, it is an error with Instagram plugins. I am now getting it too. Sounds like others with other apps are also experiencing the issue as well.

    27. Rune Sovndahl on June 2, 2016

      I got two, one of them
      Works, so far... For 2 days the second one give me a 403 error when logging in

    28. Chris C. on May 22, 2016

      Haven't received an update on my refund in 7 months. Emailed again 3 weeks ago, no response at all. Originally requested a refund in August of 2015 and was told I was "on the list". This is ridiculous for a project I backed almost 4 years ago.

    29. Missing avatar

      idntt on April 13, 2016

      Still waiting on my refund for five units. How much longer do I have to wait to get my money back? Its been almost a year since your last update. Its not to late to do the right thing, REFUND!!! please.

    30. Angela Simpson on March 22, 2016

      I know it says be respectful and considerate, but this is getting beyond a joke. Another refund request here, though given what everyone else is still saying here, let's assume it's the usual bull crap cut and paste response email you always send out. I think we've all waited long enough. If you can pay someone to sit there answering complaints, you can start refunding us our damn money. OUR money.

    31. Missing avatar

      Gregory Blum on March 20, 2016

      Yes, another refund request from me too. I received a response from your team to a direct email in early August indicating that refunds would be issued "according to available resources," and you'd let me know when you expect this to happen. Another nearly 9 months had elapsed (and about 3.5 years since I gave you my money in the first place) and still no refund, no reply, no Kickstarter update.

      I understand you can't refund money if the funds aren't there, but some regular proactive communication would go a long, long way to easing frustration and general negative feelings I'm sure a lot of backers still have.

      Thanks for reading.

    32. Marcus Puchalla on March 11, 2016

      Any news on my refund ?

    33. Missing avatar

      Brandon Burke on March 7, 2016

      Hello, Could you guys give me an update on my refund request?
      My wife and I have made two humans since I requested the refund initially.

      Thanks for your response in advance.

    34. Virgil Sambo on February 23, 2016

      I'm still waiting for my refund. I requested it like since Jun 18 2013.

    35. Nic Hayes on February 7, 2016

      Sigh... I'm still waiting for my refund... If you haven't yet contacted the FTC I would recommend it, it takes about 10 minutes to fill out a complaint on their website.

    36. K Bhanot on February 6, 2016

      Instacubes stuck on startup logo!!! Any fixes?

    37. Missing avatar

      Francesc on February 5, 2016

      Thanks Cora, so for you, it took ~9 months to get the refund.
      @Peter Wysoczanski, did you get your refund?
      My info says that the pledge was collected August 2012. I requested a refund September 2014.
      So, 17 months waiting for the refund.

    38. Oi-Lionheart on January 22, 2016

      Still waiting my refund! It's a shame!!!!

    39. Peter Wysoczanski - Obsidan Order on January 9, 2016

      August 21st is when my monies was collected, I asked for a refund July 3rd 2013

    40. Cora on January 9, 2016

      @Francesc: It was in April 2015 (I backed the project in August 2012).

    41. Missing avatar

      Francesc on January 7, 2016

      Cora, when did you first request the refund?

    42. Cora on January 6, 2016

      I finally received my refund. Thank you.

    43. Cora on December 27, 2015

      I HOPE next 2016 will be the year when i finally get my refund. I'm sick and tired of this.

    44. Heinz Grünwald on November 30, 2015

      I think we should organize and sue you - still got no refund.

    45. Angela Simpson on November 23, 2015

      STILL waiting on my refund, but you know it's only been a couple of years so I should be more patient... right? .... Cue yet another crappy cut and paste apology / we're getting to them email in 3...2...1...

    46. Mike DiGiovanni on November 10, 2015

      My Instacube is stuck at the logo screen. It's a a month out of warranty and the best the company can do is to offer a half price replacement and I have to pay to ship them the broken device. It's only had maybe 3 weeks of usage since it was original intended as a gift for 2 people, but this project was delayed so long that they both passed away before it was delayed. And I had no use for it until recently.

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