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Liberating Instagram photos from your smart device, Instacube feeds your favorite images wirelessly at 3x the size.
Liberating Instagram photos from your smart device, Instacube feeds your favorite images wirelessly at 3x the size.
3,434 backers pledged $621,049 to help bring this project to life.

Use this space to cheer the creator along, ask questions, and talk to your fellow backers. Please remember to be respectful and considerate. Thanks!

    1. Creator Javi Fernández Riverola 2 days ago

      Can I get my refund years after this whole thing please?
      I want my money back.

    2. Creator Angela Simpson on September 24

      A few more months go by and STILL NO REFUND. I know it says "be respectful and considerate" but you are really pushing me to my limit here. I mean what do we have to do to get our money back exactly? Get legal involved?

      DO NOT SEND ME ANOTHER EXCUSE EMAIL. Just put the money back on my card. MY money, NOT your money. That would be really awesome.

    3. Creator Brandon Burke on September 11

      Applause is due... Incredible. "Estimated delivery October 2012."

      Some of us have been patient, but you are clearly uninterested in fulfilling your commitment. My expectations are realistic and based on your history, so I don't expect a response, but I continue...

      Please though, humor me for a moment before going back to the task of selecting hardware partners or including other software features. I promise to stop the cheap shots herein.

      For projects backed before Oct 19 2014:

      Under "Projects: Fundraising and Commerce": "Project Creators are required to fulfill all rewards of their successful fundraising campaigns or refund any Backer whose reward they do not or cannot fulfill."

      I think that clause should 'kick in' prior to shipping units for retail sale, or at least within a couple years, no? When do you think it should be enacted?

      I was actually promised a refund via support channel previously, but I don't see it happening.

      I'll go ahead and wish you a happy 4 year anniversary of estimated launch.
      It is a couple weeks early, but what are weeks/months/years anyway?

    4. Creator Dani Devesa on August 28

      A total fail...

      I don't mind to have waited more than two years of delays, a startup can have many troubles and I backed the project knowing that. What I do not accept at all is them sending the product to me without the proper tax information and me having to pay for them (51.28€) in order to receive the product, and them not wanting to fix THEIR mistake. They recognised it was their mistake, they just didn't wanted to take their responsibility on it, even with a proper apology. They just said that: "there is no way for us to know the rules, regulations, customs, systems, paperwork, codes, laws, or rulings of every single country" Really?! Of course I expect you to do that before sending something to another country!

      But the worst of all, Kickstarter refused to mediate in that problem or even to contact them to encourage them to do things properly...

      Not backing another project again, Kickstarter doesn't deserve it, and I am really sorry for the projects that do deserve it, but Instacube is clearly not one of them neither...

    5. Creator Oi-Lionheart on August 20

      Where is my refound?

    6. Creator Andrew O'Neal on August 10

      Yes, I would like a refund this is retarded. Two years and nothing.

    7. Creator Angela Simpson on August 3

      STILL NO REFUND. Come on guys, seriously.. just give me my money back, it's MY money. No more excuse emails. REFUND me please.

    8. Creator Ron Stehouwer on August 2

      When can I expect to get my refund?

    9. Creator Ahmad Ihsan on August 1

      Have not heard from anyone from the company. Have not received the product. No refund either.

      Hope somebody gets in touch with me soon cause this is just ridiculous. 2 years!!

    10. Creator Chong Chee Wee on July 29

      Finally received my refund after so many years of waiting.. Thank god.

    11. Creator Marcus Nelson on July 27

      I received my two black cubes over the weekend. I've only opened one to test today. Immediately saw an imperfection in the matte finish beginning to peel away, however remaining software setup and build quality seems solid. Button depress with a satisfying "clunk" and the touch screen is responsive. I ran it straight for about three hours plugged into my computer's USB port until it started to flicker constantly. I have the most recent software version so unsure if this is an anomaly or if this is to be expected. Will try again tomorrow.

    12. Creator Aylin on July 25

      What happened to Facebook integration?

    13. Creator Silas Miller on July 23

      I received mine but really don't like them. Can I get a refund?

    14. Creator Jeff Driscoll on July 18

      I have not received mine - quantity 2. Can you confirm I am still on the list.

    15. Creator Vivian Chang on July 15

      I also have not received mine

    16. Creator Malcolm Torino on July 14

      Still waiting for a refund...

    17. Creator Rob Kubasko on July 10

      Just received my Lover's Pair in black... actually happily surprised. It's the #CUBE branded product and is MUCH better than the beta unit I was given a long time ago as a tester. Build quality, screen and the setup were all greatly improved. Also am seeing video playback work perfectly for the first time. Yes, it was horribly late but they delivered the product as promised. My daughter is still waiting for notice of receiving her two but this I got what I pledged for and it delivers on what it was sold as. Hope the rest of you still waiting get yours!

    18. Creator tanya on July 6

      sending obsolete garbage doesn't negate your stealing people's money for years. all of you should be in jail.

    19. Creator Giulliano Mosena on July 2

      I still haven't recieved the product. I want a refund, and can't find any contact information.

    20. Creator Lori Hobson on June 15

      I have never received the Instacube, nor have I received a refund. I have read the Verge, however. The feds are going after Kickstarter fraudsters.

    21. Creator Brian Sooy on June 15

      Two years and three months later, my Vintage Green Cube arrives... not laser engraved with my Instagram handle (as promised), nor is it number (as promised).

      Two grades of plastic (exterior); a decal for the stripes.

      "Collector's Limited Edition Instacube! This is a VIP batch just for VIP Kickstarter backers! One "Vintage Spring" Instacube in Kickstarter Green, individually numbered ___/1000 and laser engraved with your Instagram handle or name (optional). This is the only time we will ever offer Instacube in this amazing throwback retro green!"

    22. Creator Tim on June 12

      For those still awaiting their two Instacubes that were meant to arrive in March 2013 are due to arrive this Tuesday!

    23. Creator Carson Yim on June 12

      finally got my lover's pair of instacube(hastagcube) after paying a surcharge for the shipping of $40 for 2 units. Totaling $239+40=$279 for 2 units. Shipping via Fedex was fast too!

      I'm just glad I finally received them esp since I've struck this project off as a failure.

      Whoever had to clean up after the original project group, I give you my small token of gratitude you guys finally delivered after 3 years.

    24. Creator Alex Crandall on June 11

      I was actually just about to post the same article.

      Perhaps if enough of us contact the FTC (the agent for the above case is listed at the bottom of the article) we can finally get some action taken.

    25. Creator Dean L on June 11

      Here is an interesting article about a settlement between the FTC and another Kickstarter project that screwed their backers.

      Hopefully this will set some type of precedence for crowd funding.

    26. Creator Euwing Tham Tatt Wah on June 6

      It's quite sickening that Kickstarter isn't doing anything about this. It's $621,049 of people's hard-earned money!

    27. Creator Michael on May 28

      I know most people wont do this, but if you can. Locate a media source and tell them the story. I think it's very weird that Kickstarter and D2M are not responding and don't feel a need to respond to consumers. I just submitted the story to NBC/ABC for consideration. Easy to find, just Google your favorite news networks contact!

    28. Creator Michael on May 28

      You can't get a charge's way too late in the game now.

    29. Creator Tanner Lubuk on May 28

      @angela call you credit card company file a dispute against the company, only thing is you'll need to provide proof you never got your item. Show them messages you sent them, their kickstarted page and so on as proof. That's what I did over a year ago and got my money back

    30. Creator Angela Simpson on May 26

      Well I still haven't received my refund for this and it's been what? 2 years or something? Really poor form by the company. They keep making excuses. I just want my money back. How hard can it be to issue a refund?

    31. Creator Aaron Gustafson on May 25

      Where's my green version?

      Also: My white one has been crapping out and shutting down. Is it running out of RAM or something?

    32. Creator David Rosser on May 8

      Refund please...or at least ship me the 2 cubes I paid for years ago!

    33. Creator Lino Palena on May 6

      How to have a refund?
      Refund please, to Italy.

    34. Creator Henrique Sauer on May 6

      Please, can someone contact me to speed up the refund?

    35. Creator Renata Caughlin on May 5

      I'm still waiting. I'm so disappointed. I was just offered another Kickstarted project I am so excited about, but I can't bring myself to support it since getting screwed on this one! Moreover, i'm pissed that SOME people actually got it and not other... is it those that made a stink? It'd almost be better if nobody got one. Seems like favouritism now. I'm in Canada, so how do I file a complaint... anyone know?

    36. Creator Roy Ong on May 4

      Can i have my refund back please...its been too long

    37. Creator Sajid Fakir on May 2


    38. Creator Alexandre Correa on April 15


      Can I have a copy of the receipt for the two Instacubes?

      Shipping agent is requesting due to customs...


    39. Creator Sajid Fakir on April 14

      I want a refund! Haven't received a damn thing.

    40. Creator Bradley Cochran on April 14

      So backers are still waiting for delivery and these knuckleheads are already selling them to the public online? Is that right? That is fudged up! I still want my cubes even though I hear they are pretty much a piece of junk.

    41. Creator Simon Vindevåg on April 12, 2015

      I received my pair just before the weekend. Good job delivering despite the setbacks in the project. I was asked If I wanted a black #cube instead of a black instacube. I said it was ok, and I got a black #cube and a white Instacube.

    42. Creator Ron Stehouwer on April 12, 2015

      I was promised a refund quite some time ago, but still haven't received anything. When will I get it??

    43. Creator Cora on April 11, 2015

      Hello, I'd like to receive a refund on the two Instacubes I payed for in December 2012 and still haven't received...
      I wonder if we should start warning your Amazon buyers about your after-sales (lack of) service...

    44. Creator LEANDRO BRUGERE on April 9, 2015

      Three years! How should I still be waiting for what I've pledge for!? This is ridiculous ! You're selling it on line ! But not sending those for who has pledge on your project

      I'm very disappointed

      Which excuses are gonna sending me this time!? Please just tell us that we'll never get it

    45. Creator Simon Hodgkiss on April 5, 2015

      Still waiting come on this is shocking!!

    46. Creator Shahi Hamad on March 31, 2015

      back this project over 2 years ago and STILL have not received my #cube. Ridiculous.

    47. Creator Michael C on March 25, 2015

      Has anyone received their black instacubes yet? I've seen them on amazon "#Cube" as they are being called now, and I'm pretty damn pissed off that they are for sale there, yet I haven't gotten anything even though I backed this project in August 2012 like everyone else . I know a few of you have gotten them, but I haven't seen anyone say anything about the black ones. Just curious. Thanks

    48. Creator Paul Adams on March 21, 2015

      Still waiting...waiting...waiting...waiting

    49. Creator ehsman814 on March 21, 2015

      I got my $ back. Thanks. Still disappointed in the whole thing

    50. Creator Beagle on March 14, 2015

      You need to contact them citing their promise to refund you once they had sold your item elsewhere. It took me several months but I got my money back by IBAN in the end.

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