What’s next? Are you waiting for Survey Time!
Hi dearest Backers,
The Kickstarter campaign is over so far... Cannot help screaming "Thank YOU!"
And we are freaking busy for all post campaign issues!
So you may would like to know - What now?
We know you have a lot of questions. So, today we’ll have some FAQ’s and make sure you’re all on the same page:
What happens next?
In the next few days before weekend, we will be sending out a survey via Kickstarter, It's important that you respond to your survey as quickly as possible since we need your shipping address confirmed to fulfill your rewards. You will be sent an email to the email address associated with your Kickstarter account. The subject line of the email will be: "Response Needed! Get your reward for backing YSMART: Redefining EDC Flashlight" - So keep an eye out for this email!! Please Don’t skip it ☺.
If you are not seeing it in your inbox, remember to check your junk mail. If you simply don’t see the survey anywhere, you can send us message ask for all information.
When will we get our rewards?
The current timeline is to begin shipping rewards in Feb. 2019. We will keep you updated as the date gets closer and let you know if that changes, but for now, everything is on track.
What information do i need to offer?
In your survey, you'll be asked for the following info:
- Your final shipping address
- Your pledged upgrades
- Your add-on items
- For those who wants laser- engraving service, of course the initials you want to have on the flashlight.
We’ll have another update on the day you received your survey, if you have any questions or problems, you can leave a comment or send us message, we will be more than happy to answer your questions.
If you missed the chance to do the upgrade or adds-on, we’d like to create a “backer exclusive” link to our website and send to you all through email later, you are welcomed to enjoy Kickstarter special price .
Have a nice day!
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