Shipping of Your Firefly Earphones has Begun!
Sorry for keeping you guys waiting! We've been quite busy with shipping this week, which caused our reply speed slower than usual. Our shipping company is currently shipping out most of the orders without any problems with the addresses or any other information. We already sent out around 700 tracking numbers to the backers and we will send more tracking numbers daily once the courier gets sends them to us. Some backers even have received their tracking number after their package has already arrived (sorry about this). In order to reduce the shipping cost, the orders were sent by DHL to all the destinations other than the ones in Asia or Oceania. Countries in those areas are going to be sent to Bahrain and then to their respective destination country, which will increase the arrival day by 2-3 days. Sorry for any inconveniences.
The shipping company is currently processing all orders. For orders with address problems, remote areas, or any other problems, the shipping company will provide us with further instructions and we will contact you accordingly with our service email firstname.lastname@example.org. Problem orders will also slow a bit of the overall the processing speed as this is our first time shipping out such a high volume of consumer orders. We’re facing new shipping problems every day, that’s why the shipping speed is slower than what we originally expected. However, we will urge the shipping company to increase their efforts and manpower to ship out our orders ASAP. We can't guarantee how much they can speed up their efficiency, but we will try our best. Again, sorry for any inconveniences caused. Thank you for your support.
P.S. All the tracking information will be sent via email from email@example.com, please add this email to your contact list to make sure you will receive our tracking information properly.
Making a great product is not easy, the makers of the following projects are very hard working. We believe in and stand by their product. Check out their stories below if you’re interested in other innovative products.
Liquid Repellent. Wrinkle-Free. 4 Way Full-Stretch. Machine Washable. Breathable Blazer with 10 Pockets for Your Daily Essentials.
Charge an iPhone 4 times | Charge wirelessly and wired at the same time | Compatible with smartphone and tablets | Refillable A5 pages for planners, journals, and sketchbooks.
Qi compatible wireless charging | Fast charge up to 3 devices -- iPhone, AirPods, and Apple Watch -- simultaneously for only $39 (Free Shipping)!