Use this space to cheer the creator along, and talk to your fellow backers.
Have a question?
Edwyn. Please look your mailbox.
i still have not recieved my order
I pledged for a size 45 ages ago - the ETA on them keep being punted further and further back. My request last year for a refund was ignored. I've backed a good 2 dozen KS (and Indiegogos) this is my only deadbeat campaign where I've little hope I'll receive anything.
When will I receive my order? I have been waiting over two years now. This is absurd. Please write me immediately.
I've always received the updates but never any information about when my shoes were sent. Apparently they shipping in 2013 but never arrived and I didn't find out till recently I've been trying to get an updated on what happened for a month. Please sent the shoes I ordered to address I provided recently.
I ordered a size 44 (normally I buy size 45) as it was said they were large.
Considering the delay they recommended to try a size 43 (with exchange possibilities) and it arrived today.
They fit PERFECTLY, it is really amazing. I can't imagine fitting in a 44 nor a 45...
Thanks to the whole team working behind this. The delay was really long but it was worth it. I hope your adventure will continue and that I would be able to buy new insoles in a shop next time ;)
You can confirm your address by email : email@example.com
Sizes 44 and 45 should be available in a few more months, by beg of 2015 we hope. We face some technical issues for their development.
Since Iguaneye do run a bit large, we highly recommend you try a size 43 because there are many chances it would be ok. Thanks to all of you !
how do i confirm my shipping address?
How much longer is the wait for 44s going to be?
Just received my shoes, initial assessment is that these are as described, fit well, and I think I will enjoy them quite alot! :) I understand the delay issues, my only constructive criticism is with regard to infrequent feedback. Olivier, I think you have a great product here and I hope it has been and continues to be well-received!
Most of you now have received their pairs.
If you are still waiting for them, something may be wrong with the shipping.
Please contact us by private message if you still haven't received your freshoes.
Also, please make sure you've fully confirmed your shipping address as no parcel had been sent without this confirmation. Since it's been a long time, some of you have moved so no parcel will be sent without a proper confirmation.
We kindly remind that sizes 44 and 45 are still not available for the moment. For the backers who selected T44 or 45 as a reward, we confirm you can select another size. It can be a gift for one of your relatives for instance. If so, send us your request at firstname.lastname@example.org with all the details and shipment will be immediately organized.
Thanks for the kind messages we receive.
The IGUANEYE team
It has arrived today.
I waited a long time, but it's likely to be useful in very hot summer of Japan.
Thank you guys you have completed a great job.
I show you respect from Japan.
My size 43s finally arrived today and they're too big. Is it possible to send them back and a pair of 42s?
guys, a question about the fit. the fit is like a glove. there is no room or play behind my heel. the big toe is poking the latex at the front. the strange thing is that this is not uncomfortable due to the nature of the latex or the rubber outer shoe, it's very forgiving and flexible and so the poking of my big toe right at the front there is not a painful experience unlike a regular shoe since leather or even synthetic material would rub against your toe.
so i guess i have the right fit, right? i think a size up would have my heel slipping out of the shoe. any comments of others about their fit?
I can't edit my post, I just wanted to add that I never heard back about verifying my address. These just happened to show up, so they must have already been in the mail. They did come from France and my package was torn open so I suspect they got held up in customs.
My shoes just arrived today in Florida size 43, I swear I ordered a 42 but these fit perfectly.
Initial impressions: they look a bit cheaper compared to Kickstarter pictures but still pretty nice. The material is a grippy (like a silicon type feel), this isn't a bad thing. Insole is hard (no cushion) but very pliant. They cling well to feet, but I feel as though my outermost toes are going to pop out when walking. Vigerous motion has proven that they won't come off despite feeling that way. I knew these weren't zero drop, but the heel is taller than I expected.
Overall, they're pretty comfortable and I don't regret backing this project and would most likely buy again at retail. Again, this is just my initial impressions and time will tell if they live up to these impressions and my expectations.
Another dissatisfied backer, here. Still waiting for my shoes to arrive, and another month has come and gone and it's been a (at least) 18 month delay...
I still haven't received my shoes either, I sent a PM confirming my address almost a week ago and never got a reply. The anticipation is killing me.
Hi. I have not received my shoes. I checked my survey response and my address there is correct. Thank you,
24 Eldridge Ct.
Kensington, CA 94707
Most of you should have now received their pairs. If you are still waiting for them, something may be wrong with the shipping. Please contact us by private message if you still not have receive your freshoes. Also confirm your postal address so we are sure your shoes are shipped to the right place.
Thanks for the kind messages we receive.
The IGUANEYE team
@ mary connelly, thanks for those very appetizing words! alas, i am still dreaming about my size 42 phantom shoes from france. the quest continues beyond unknown sadath..............
I can't believe it, my shoes (size 43) finally arrived :)
greetings from germany
My 42s arrived yesterday in Philadelphia. A little snug but I think if I had 43s my little toes might pop out. A long wait but the are well made and the rear part hugs your heel nicely.
...and mine were a 41. I'm happy to say that they fit perfectly. Sorry to get so impatient, Iguaneye, but that was a very very loong wait. Excellent work...congrats to you and your team on a beautiful product. Looking forward to seeing what you come up with next.
I just got my shoes! They are amazing! THANK YOU FOR SHIPPING THEM!
To answer your question, theo -- they are EXTREMELY comfortable and REALLY COOL-LOOKING!
Still waiting for 41...
WHEN WILL YOU BE SHIPPING THESE SHOES TO ALL OF US WHO HAVE NOT YET RECEIVED THEM...STILL!??!
I will try to "be respectful and considerate", but it drives me crazy....
to those who are already wearing theirs, how comfortable are these damn shoes?
i am not angry anymore. i am smiling, grinning from ear to ear. i am savouring this feeling, that i am still waiting for my pair of shoes...waiting and waiting and waiting...........
Will there be a June update? (Ah to have petite feet, shod in lovely freshoes for lo these many months.) Sadly I have less-than-petite feet, and continue to long for my size 42s. :-)
I'm concerned at the moment, since I've moved house since the project funded and haven't gotten any response regarding the address change messages I've sent. I'm really looking forward to having these shoes in hand, but if they're sent to the wrong address I don't know if I'll ever see them
Oh they sent a discreet email so as to hide their shameful way of going about business. They of course offered the option for us to pick a smaller shoe size, which in itself confuses me why on earth would someone want to accept something that they cannot even wear. Great i bought a wonderful paper weight. I want my money back with that i can at the very least invest in a pair of flip flops that i don't have to wait for over a year for footwear.
Nothing yet...a year after estimated delivery date. Updates have pretty much stopped (not that they were frequent). Is this dead?
Any news? An update would be appreciated as its now April.
Merci pour ces updates, je suis très content de constater que tu n'a pas perdu de ta motivation !
Je vais patiemment attendre mon 44, et te souhaite ainsi qu'à toute l'équipe Iguaneye bonne continuation !
i am not mad anymore, what is the point? the end is in sight, that is all i care about for now. we cannot blame iguaneye for problems that arise during production. unpreventable ones. i do not believe in spreading negative comments throughout the internet. bad karma.
here is to a better and a more productive year for this company. i am looking so much forward in wearing my shoes this summer and if they are good i will be ordering more.
i think that i, and others who have waited along with me, should get an extra pair for all the waiting.
While I too would very much like to see my shoes - and soon - to be fair it's not been two years as Christopher White stated in his message below. The project was funded Dec 14 2012 and the shoes were due in April 2013, so it's been over one year since funding but less than one year from the projected fulfillment date.
That said, I've yet to see an explanation that includes information on why it's taking so long to address the production problems. I understand problems to arise, but if my suspicion of what may be behind the delay is accurate, I would encourage Olivier to just tell us the full story. People are far more understanding when they have all the facts.
I continue to hope for a positive outcome, as I believe Olivier is really trying to make this a success.
This has gone well beyond reasonable. Your business is very poorly run and one can only imagine the quality of product that i have not received in 2 years. Very poor customer service, poor reaction to the people that went out on a leap of faith for a product we have never even seen. You are in a position based on your response to keep our faith or simply add another useless update with filler material that actually tells us nothing. Even your finished 42 mold has no expecting date. Half truths and less information is still lying to us. I'm not waiting for you to offer me a date i'm giving you one (2 months for my shoe) and if you can't adhere to that then fine i will take my money back and write this off as some funny story i will tell me friends about your ineptitude. I understand that unknown things can happen but its your business and you've made no attempt to hold you accountable.
Mold for size 42 is now totally done (set up, chemical texturing...) Now the work for sizes 40, 41 and 43 can begin (sizes 44 and 45 will come after). We are still doing everything we can to achieve the goal : freshoes for everyone as soon as possible.
I would like a refund. Two years is more than enough time to carry out such a straight forward business model. I won't be living in my current address when you claim the shoes will be shipped (april), as I will be moving around that time further south. Please advise how I can receive a reimbursement. This is called kickstarter, not putzstarter. You have to follow through within a reasonable timeframe.
joel, the issue has been the sizes of 42 and up......
I have a question: I hope that 45 will be produced deriving from the 42 because I only hear you speak about 42....
ne connaissant pas beaucoup de la construction de chaussures et leurs différentes pointure, j'espère que tu peu confirmer que les autres pointures (43.44.45) seront dérivé de la pointure 42. ....qu'on ne doivent pas attendre aussi longtemps pour toutes les pointures...
i really want the shoes, no refunds for me. but again, olivier need to somehow make it up to those loyal kickstarter backers who believed in your project from the beginning, those who shared in your dreams. i believe in miracles................
You could at least update us once a week or so. This is getting ridiculous!!! I would say you need to produce shoes or refunds!
Is it a little bit disconcerting that the Iguaneye Twitter account has been dormant for nearly 12 months too? Olivier, where have you gone? Are the shoes in production? Are you doing refunds? Are we going to get some good news before Christmas?
i better get another pair of shoes after having waited for almost TWO years for something that i have already paid for. you really should.
I would appreciate an update on the shoes/reimbursment
Hello almost a year has passed and I have not seen a pair of Iguaneye shoes arriving at my doorstep. Would appreciate an update.