Shipping-- Final Push
Josh has received threats, personal phone calls, and many accusations about shady business practices. Expressing dissatisfaction is welcomed and acceptable; however, those backers making harmful threats is crossing the line. We’ve been ethical, honest, and transparent from day one—
Just a reminder; Crowd funding is a platform where backers take calculated risks on projects and creators (creators often have no prior creation experience), in hopes of receiving a reward. As many of you know, not all projects succeed. Those that do succeed often deliver past their “estimated” timeline. Additionally, uncontrollable factors can sometimes delay delivery (as was the case with a few of you). We’ve tried our best to remedy the situation with the international fulfillment center and have decided to suspend shipping with them immediately. Currently, Josh has our internal US team packaging the remaining rewards for immediately delivery. The majority of these rewards will be shipped using USPS. We’ll provide you with tracking numbers in the next 24-48 hours (probably sooner).
Backers who did not receive accessories (i.e. solar panel, cable kit) will have those shipped out right away (tracking number will be provided).
APP The iOS app is currently on the app store. Please delete the developer version and reinstall the app from the iOS store. You will also need to go into your Bluetooth settings > tap the information icon next to GoPlug > Tap “Forget this device” before you can pair to your power bank again.
More information will be coming soon regarding the CORE backpack, Carry-on Case and Android app.
Hang tight— we’re almost to the finish line!