Share this project


Share this project

GoPlug has redefined what a bag should be. Charge ALL of your devices, CAMERA BATTERIES, LAPTOPS, and more on the go.
983 backers pledged $184,052 to help bring this project to life.

Developer iOS app installation instructions

Posted by Josh Cross (Creator)

Just a reminder, we're phasing out communication on this platform. You can reach us at

Also, not everyone will receive a tracking number. If you don't receive a tracking number, don't worry, your reward will still be delivered.

Please watch this video for the APP demonstration (and sneak peak of the carry-on case). The Android version is still a work-in-progress... We'll send another update when it's finished.

Here are instructions to install the developer version of the app (currently only available on iOS). Again, Android version is still being developed.

APP installation instructions:

Step 1:

 Step 2:

  • access your settings 
  • Go to General 
  •  Scroll down until you see "Device Management HQ) - Tap to access 
  • Tap on HQ 
  • Tap "Trust HQ" 
  • Tap "trust" when prompted


Step 3:

  • Open the GoPlug app 
  • Create a new account 
  • When prompted, allow notification 

 Step 4:

  • Tap the + icon to search and pair your power bank 
  • Once the device is paired, start using
Ravi, Lynne Stiller, and 1 more person like this update.


Only backers can post comments. Log In
    1. Umar Toor on

      Jeremy, I was informed that the little BT button (yes it is a button) has to be pressed and kept pressed until the light is lit. You will then see the pairing in the app complete.

    2. Jeremy Halvorsen

      Has anyone had any luck getting the app to work? I can get it to load, I can get it to pair, but then when it's trying to connect to the goplug it never does. It just sits there at "Connecting to *name*" and never gets past that for me. I've sent an email to support, so we'll see what comes of it, but curious if anyone else is having the same issue.

    3. Lynne Stiller on

      Got my bags the other day. As I type, I am charging my android phone. I am looking forward to the upcoming app.

    4. Missing avatar

      Miles Grimes on

      Can anyone help out with getting the thing paired? Does the battery have to be 50% charged or something, because I am having no luck.

    5. Daren Han on

      Finally got it installed on my iphone. It requires 10.2 firmware update then the app can install on iphone.

    6. Jeremy Halvorsen

      To use testflight and send out for external testers (not internal, which is 100 people I think) you need to submit the app for approval by apple anyway, so it probably wouldn't have worked without them testing with the box.

    7. Kenryk Abraham Chacko on

      Hey Josh, I sent two emails and two pms regarding my order, just to check if it's coming but I haven't received any replies at all, so I'm not sure what to do now.

    8. Daren Han on

      Hi Josh,

      I cannot download and install the developer app. It says download and install fail.

      Why not deploy the app on the TestFlight platform ?


    9. Scott Good on

      I know you said the Android app is in the works, but is there any info on when we can expect to see it available?

    10. Jeff Sturgeon on

      Awesome Job Josh. I debated several times to get a refund, but something inside me told me to stick this one out. I am glad I stuck with you and rode this one out. I have seen countless campaigns fall apart and money lost and you did not do that. You fought and fought and won. I will be a supporter in the future and will buy only from you for this type of product. I received notice my package is en route to me and I should have it tomorrow or Wednesday. I am excited to see what the wait was all about!

      Thanks again Josh, you did this right and you have a customer now for life in me.