We did everything we possibly could to ship your reward before the holidays— some received their rewards already while others are still waiting. If the Cringle 3000 jet turbine engine didn’t break in the GoPlug private jet, our team of elves would’ve had these delivered by now. Fortunately we found a pretty good alternative… UPS.
UPS tracking number notifications, reward verification, and shipping address verifications were sent to most US backers last week. Please let us know of any discrepancies you may find asap. In the event we shipped you the wrong product, send us an email at email@example.com and we will correct it right away.
If you have not received a tracking notification, it’s because:
1) we want to verify your pledge, or
2) your reward had to be shipped with USPS or FedEx, or
3) you’re a backer outside of the US
If you are in one of these categories above, you will be receiving an email in the next few days verifying your reward(s). For many backers outside of the US, we need your phone number. An email/survey will be sent tomorrow to gather this information.
GoPlug APP— The iOS version of the GoPlug APP is finished; however, Apple has requested a Power Bank to test prior to releasing the APP on the APP Store. We don’t know how long this process will take, so we may provide a downloadable link from our website… Stay tuned for details.
The CORE backpack should be finished sometime after the Chinese New Year… We will keep you posted as shipping begins. If you haven’t seen what will soon be coming to the GoPlug family, check it out here— http://www.goplugbags.com/carryon. Stay connected and receive early discounts and offerings.
As much as we love communicating with you through this crowdfunding platform, we will be phasing it out. All future correspondence will resume on GoPlugBags.com. Should you have any questions/comments, please direct them to firstname.lastname@example.org.
As always, we want to thank each of you for your support and patience. We could’ve done a few things differently, and we made a few mistakes on the way; however, something revolutionary was created! You shared our vision and together WE made the best bags and power bank on the market. GoPlug will be exhibiting at CES in Las Vegas January 4th to 9th— come see us in Eureka Park at booth 51744. Additionally, the SMART power bank will be in the Innovation Award showcase.
Josh and the GoPlug Team