As you are all aware, power banks should have been shipped by now, but … our air cargo courier required an additional test (UN38.3) for air transport of our power banks, which is different from the everyday-use safety certifications we have already completed. Unfortunately, this has delayed shipping. Although we anticipate this test to be finished by the end of this week, China will be observing a national holiday the following week, creating another delay and hurdle for us. I am as irritated with the delays as I know you are with me! I have never been more excited about the product; however, my frustration with overseas manufacturers is through the roof! Rest assured I will get you your GoPlug products if I have to hand deliver them by bicycle! The current fulfillment center we are using is UPS, which should provide a tracking number when we ship. At this point, this is subject to change, as I’m finding everything in this process has been.
In other news, I was able to meet with Alan (a campaign backer) in Hong Kong while there two weeks ago. He was able to check things out personally (see photo) and is pleased with the products!
We have received multiple requests to change/upgrade orders and have done our best to accommodate everyone thus far, but because all orders have been finalized and we are so close to shipping, we can no longer make adjustments to any orders. The carry-on campaign is coming in the undetermined near future. We are still in the sampling phase with our prototype and working through the complexities of creating this bag. One thing is for sure, this will be different from all other smart luggages popping up on other crowdfunding campaigns!
Please remain patient and positive … we still need your support and are doing everything in our power to fulfill your orders!