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GoPlug has redefined what a bag should be. Charge ALL of your devices, CAMERA BATTERIES, LAPTOPS, and more on the go.
983 backers pledged $184,052 to help bring this project to life.

Relaunch Date is Set-- Don't Miss Out!

Posted by Josh Cross (Creator)
11 likes

Dear Backers,

All product sampling is finally over and production is ready to go! We’re now on schedule to re-launch the campaign (LINK TO NEW CAMPAIGN) and manufacture and ship GoPlug Bags to your front door. Orders from the original campaign will be fulfilled before any from the new campaign. Shipping will be based upon the order in which they are placed.

First, we’d like to thank you all for your continued support. Second, we’d like to ask those backers who received refunds to reconsider and support us when we relaunch. Third, We’ve made amazing progress over the past few months, and we will not fail again. Not many people/companies get a second chance, however, we hope our willingness to give you refunds (with interest) demonstrates our honesty, commitment to you, and belief we have in the product. This is our fourth attempt to get things right… we hope the learning curve is behind us and it’s smooth sailing ahead.

We want to take this opportunity to share some insights we’ve gained while on this journey: We’re chartering new territory. Because we’re pioneering new innovations, convincing old industries/factories to rethink the traditional method of manufacturing this technology has been difficult at best. Experts rely on conjecture or upon prior experience from developing other products. No other similar products existed which even caused our experts to miscalculate, or be overly ambitious in their calculations. Innovation is a tricky thing.

I love the crowd funding platform— supporters give innovators an opportunity to create something great. Thank you! Sometimes we make mistake along the way. More often than not issues arise in the production/sampling process that cause weeks of delay. For example, moving the location of a power port by 5mm could result in weeks of re-engineering. Each change can create additional issues with other components. More often than not, it takes several prototypes to resolve one particular issue. Unfortunately, we had too many issues with the original factory and made the difficult decision late last year to start over.

I already felt like a failure after missing our initial shipping deadline. However, starting over late last year was devastating and caused us to rethink everything. Luckily we made the right decision. We’re not quitters, and we weren’t ready to give up. We are, however, willing to admit when we’ve made bad choices/mistakes and have taken necessary action so as to not repeat them again.

The product is better than ever. See for yourself (LINK TO NEW CAMPAIGN). We’ll be relaunching the computer backpack this Saturday, March 12th at 8am PST… so be prepared. We still need to add and edit a few more things on the campaign page. Please give us feedback so we can clarify any questions you may have.

Other products (camera backpack, carry-on case, messenger) will be launched as we hit different funding milestones.

Communication is critical— Lorri-sue has joined our team and will be your Point Of Contact (POC). She’s amazingly talented and committed to GoPlug and answering any questions. We’re lucky to have her!

Lastly, I just want to thank each of you, again. Backers contribute to the production of innovative products— thank you for entrusting us with your hard earned cash. As we’ve seen with this and other projects, the innovation process is unpredictable and may succeed later than expected, cost more than initially planned, or end up derailing altogether. We’ve been lucky to have additional financial support of friends and family. This helped us keep the doors open and pay for the unexpected costs that came with R&D, refunds, and innovations.

We are so grateful for your support, which has been overwhelming and also exciting. Let’s do this together one last time. This product is amazing, and I’m confident you will be as excited as we are.

Appreciatively,

Josh Cross

GoPlug Bags

Ravi, Johnny, and 9 more people like this update.

Comments

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    1. Austin Teague on

      I still feel like this doesn't line up with what I've asked. Either I'd like to know a timeline for when the messenger bag will be relaunched on Kickstarter or produced. Or I'd again like to ask for a refund because I'd rather put this money to use elsewhere instead of just waiting around for an unknown amount of time in anticipation of receiving the messenger bag.

    2. Missing avatar

      Johnny on

      Two more questions. Which package do old backers get in the new campaign? The one with the solar panel+backpack+volta? And do people who won the share and win contest from the 1st campaign still get their prizes in the new campaign (which I assume would be an extra volta)? Lastly, I just wanted to say thanks for relaunching this amazing product Josh! I'm really looking forward to finally getting GoPlug..

    3. Josh Cross 4-time creator on

      BTW Nigel, thanks! This product is mind-blowing. My bf is a photog who came to our last meeting. He held the prototype in his hands and is massively in love with it!

    4. Josh Cross 4-time creator on

      Nigel that'd be just great. I wouldn't feel like I'm hijacking the admin every time I answer backers. Can you pretty plz drum up a good app? ;)

      Lorri-Sue

    5. Josh Cross 4-time creator on

      Harry, you're grandfathered in; you still get your additional battery!

    6. Missing avatar

      Nigel Bird on

      @PJzuza thanks ! Yes that works just great, maybe there should be a Kickstarter campaign to create a decent Kickstarter app ? :-)

      @Josh and team. Look forward to the relaunch. Like what I'm seeing here ! Nice job , 3rd times I charm !

    7. Josh Cross 4-time creator on

      Harry, let me ask Josh about your pledge. Stand by.
      Matthew, if you didn't already pledge for a solar panel then that's extra; as far as the specs go, they're all posted on the new campaign which will be launched tomorrow.

    8. Matthew Levesque on

      i have a question, i backed for the backpack what will i be getting as far as the specs for it? and will we be getting a solar panel?

    9. Harry J. Akiereisen on

      I see that the backers that stayed with you will get the backpack (hopefully the backpack type that they wanted) as well as the battery.
      What of backers like myself who also paid for an extra battery. Will we get the extra battery in this new campaign?

    10. Josh Cross 4-time creator on

      Matthew, you are correct. And don't worry. You're on board and thank you for your support. You will get the computer backpack, power bank and solar panel.

      re updates: I assure you-you'll receive all of the updates b/c I'll make sure we get new updates out to previous campaign backers as well as new backers. I plat to consolidate information via copy and paste updates here or else just email previous backers new updates as they're posted.

      Lorri-Sue

    11. Missing avatar

      Matthew Keighley on

      Below is what I backed in the last campaign.

      1). GOPLUG COMPUTER BACKPACK - SECOND ROUNDER - Receive your revolutionary GoPlug Computer Backpack approximately 1 month after the Early Birds. These bags come standard with a universal outlet, cigarette outlet, two USB ports, and a set of international plug adapters.
      .2) I ordered the solar panel online on your site in 2014.
      .
      .As a result I ordered a backpack (kickstarter) and a solar panel (website) around June 2014. So wilI I get the backpack and solar panel and powerback this time round without having to pledge anything when it goes live?
      .
      If I don't have to pledge anything and I will automatically get the bag/powerbank/solar panel, then will you add existing backers to the kickstarter only message/updates? (because some updates are set for everyone and some for just backers, If I don't need to pledge because of previous pledges on the last campaign then I will not show as a backer on this one and ultimately I will not receive all updates or have access to them unless you can manually add existing backers)

    12. Josh Cross 4-time creator on

      Hey Backers,

      We plan to develop the full array of GoPlug Bag products (except computer trolley) specified in the previous campaign and our goal is to offer you the full line: the messenger bag, camera backpack, etc. That said, our past experience demands that we prioritize and execute. To be blunt, we realize more than ever, the need to under-promise and over-deliver rather than vice versa. Sampling has finished on everything except the Carry-on. Work on the carry-on is well under way, however, it has been the most difficult to get right!

      We’re currently investing every bit of energy on a successful relaunch of the computer backpack; just because the other products will not be relaunched along side the computer backpack doesn't mean we've dropped them from our line.

      Thanks for your ongoing support!!!

      Josh

    13. Austin Teague on

      If there is not going to be any messenger bag then I'd like to take the refund + interest option. I believe in the product and need for something like this in the marketplace, but I've already got a backpack courtesy of Coalition, and wanted to have a messenger bag that acted in the same capacity (charging devices on the go). Let me know what information you need to proceed with things.

    14. Josh Cross 4-time creator on

      Daren, excellent question. To answer you (along with other backers who are wondering the same thing), stand-by for a message from Josh.

      Lorri-Sue

    15. Daren Han on

      Previously I backed a messenger bag and a camera backpack. Now I thinking to swap the messenger bag for a camera roller case bag. Will the camera roller case be produced? How much to TOP up if I want this change?

    16. Josh Cross 4-time creator on

      PJzuza you rock! Thanks for your overwhelming support. You can pledge for the the solar panels once the new campaign is underway.

    17. PJzuza
      Superbacker
      on

      @Nigel Bird. The link works well but if you use kickstarter app then it won't show anything, just blank page and some bugs. Try use any web browser apps instead and you should see a new campaign. @Creator. Love your new relaunch project, especially the powerbank. Also I saw that there is a question about how we can receive an update from the new campaign. I wonder the same thing since I have pledged $129 computer bagpack and chose to stick with Josh Cross's campaign. And I am interested in the solar panel's price like the other too.

    18. Missing avatar

      Nigel Bird on

      Link no longer works in the post, is there an updated link ?

    19. Josh Cross 4-time creator on

      Stephen, check out the letter from Josh posted earlier today. It's the conundrum of innovation. We're working hard and Josh hopes to get to produce the other products too, but by necessity has to prioritize.

    20. Josh Cross 4-time creator on

      Brian, you don't need to do a thing to get a computer backpack for your prior pledge. Stick with us is all.

      Lorri-Sue

    21. Stephen Joseph on

      Wow, that is extremely disheartening. And NOT what was promised. I have ZERO use for that backpack. I will stick through the campaign and hope the messenger and carry on get funded. If not, I will request a refund at that point.

      Please be more transparent in the future.

    22. Josh Cross 4-time creator on

      LH, thanks!
      Woo Young, you're gold. You don't need to adjust anything.
      Daniel, you're also in. No action required on your part.
      Vince, Keep the faith. See our pre-launch letter.

      Lorri-Sue

    23. Josh Cross 4-time creator on

      Austin, I can't guarantee a messenger bag. It's a tentative goal at this point. The computer backpack is first priority though I hope you stick with us.

    24. Josh Cross 4-time creator on

      Tony, were you issued a refund for your original pledge?

      Lorri-Sue

    25. Josh Cross 4-time creator on

      Martial, let me address that asap. I'm in touch with Josh tonight though he's currently in Vegas and reception is spotty.

      Lorri-Sue

    26. Josh Cross 4-time creator on

      Stephen, thanks for asking. We can't actually give you a definite answer about any other bag models at the moment. We are focusing on the computer backpack first and as funding and projections become more clear, we can provide updates about our other products. I can offer you a few options re: refund or adjustment for value if you don't want the computer backpack. Thanks for hanging tough. Let us know.

      Lorri-Sue

    27. Vince on

      Do you want us to review everything before you relaunch? This will be your 4th try.

    28. Daniel Brooks on

      How will the old backers get added to the new campaign?

    29. Missing avatar

      Woo Young Choi
      Superbacker
      on

      good to hear it got re-launched and got further improvements! I also have same question as Brian. which pledge option should we, the old, non refunded backers need to make? (for my case, I have previously backed $129 computer backpack)

    30. Missing avatar

      LH
      Superbacker
      on

      So excited about the update. Looking forward to see the relaunch next week!!!
      Btw, happy solar eclipse tomorrow -- I am excited about that too �..

    31. NachoKingP
      Superbacker
      on

      I also pledged for a Carry On and continued to stay with your product instead of getting a refund. I would also like to know what "Other products (camera backpack, carry-on case, messenger) will be launched as we hit different funding milestones" means for my pledge.

      Also, for those of us who didn't get a refund, what, exactly, do we need to do in the new campaign? Do we pledge $1?

    32. Austin Teague on

      Same question as Stephen. We will get our messanger bag even if the pledge level is not unlocked right?

    33. tony on

      Hi Josh,
      Glad to know your tying again. I did request a refund and would like to back this again. Do you have any early pricing you can disclose?

    34. Stephen Joseph on

      I'm very excited about the new campaign - HOWEVER...I have pledged for a Carry On and Messenger and am concerned when you state:

      "Other products (camera backpack, carry-on case, messenger) will be launched as we hit different funding milestones" - What guarantees can you make that these will go into production?? What if those "funding milestones" are not met??

    35. Martial M.
      Superbacker
      on

      The picture might be faulty but the power cord that goes in the block inside the bag is not straight but an elbow model in the final product, is it ? Otherwise this would cause tension and pressure with every use ?

      Also, yes, same question as most people ... we want the updates ... we likely want the add ons (ie solar panel), how do we "update" our pledge (I do not see a $1 version for people who want updates only) ?

    36. Josh Cross 4-time creator on

      @Ravi and Johnny--
      QUESTION: We (old backers who stayed with you), do not need to pay anything more for the backpack + battery, am I correct ?

      REPLY: That is correct.

    37. Kenryk Abraham Chacko on

      Would it be possible to add a pledge for people like me who've pledged for a bag already but just want to add a solar panel at an early bird price?

    38. Missing avatar

      Johnny on

      I have the same question. Old backers get the backpack and the Volta without paying anything else right?

    39. Ravi on

      Just a quick query, We (old backers who stayed with you), do not need to pay anything more for the backpack + battery, am I correct ?

    40. Ravi on

      Wonderful!. I am eagerly waiting for my Backpack
      All the best Josh