Use this space to cheer the creator along, and talk to your fellow backers.
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LOL to being told everyone would have their RompHim by August 5th! Then switching to AUGUST 25th and now being told it won't even ship till AUGUST 28th!? OMFG. Filing a complaint with Kickstarter and also filing with the BBB. This is absolutely insane. I cannot believe I put my trust into a group of idiots like you people. Never again.
@Robert - Sorry for the delay! We're a new company so this is our first time working with these manufacturing and fulfillment partners. While we are also disappointed in the delays (trust me, we want nothing more than to see our backers romping!), we want to continue passing along the latest information we have. The team is hard at work getting these out the door as quickly as possible to get you romping ASAP.
Before you stated they would be shipped and delivered by the 25th? Now they're being shipped on the 25th or later? We've been waiting months for this to happen so we can wear them before it gets cold out. Very unprofessional and not up to par. Please make up your mind and stick to something. This is getting ridiculous.
I should also add for the group that single order (1 RompHim pledge) Red Chambray, Blue Chambray, and Paint Splatter (sized M) are all still on track to go out for delivery by 8/25. Single order Paint Splatter (XS, S, L, XL) will go out for delivery by 8/29.
@Grant Risner - We don't think it's funny either. Our apologies as we've worked to get these out as quickly as we can. I see you ordered a Large Splatter print, which is on track to arrive at our shipping facility on Monday, 8/28 and ship out to you on Tuesday, 8/29. I realize this is different than what was communicated below, but please bear with us as we get up to speed with new shipping and fulfillment partners. We are learning a lot as we get out these first orders and are committed to using those learnings and customer insights to get better!
@Daisuke Nagaki and @Pflanzenzombie - Kickstarter backer 2-packs with Splatter and Blue Chambray are scheduled to arrive at our shipping facility on Wednesday, 8/30 and ship out to customers that same day. You will receive tracking information at that time.
2 days left. I want to get it shipped now. I expected to be able to wear my RompHim this year, but with the speed of all of this I'll probably have to wait until next summer.
I'm assuming they haven't even gotten around to international shipments...
Still no shipping info. This is becoming a complete joke. One that is not funny. I will not be telling friends to order anything from RompHim. How unprofessional this whole thing has been.
We are still on track to have your order shipped out and delivered to you between August 21-25th. As soon as your RompHim's ship out, you will receive an email containing tracking information. We cant wait to get these to you and we know you will love them.
Saw the follow up emails saying that it would be received on or before the 25th of August. I have yet to receive shipping information. Is this still a good estimated time to get it?
Looking to receive information on shipment. I haven't received any details about my order being shipped. Thank you.
Hi I haven't had any shipping details ' could you please chase it up
And get back to me ' cheers
Hi, Is there somewhere I can go to track my shipment. It should have been been sent out by now, but I haven't gotten any confirmation of notification.
@James Rowley - we'd love to hear more from you on what elements of the product didn't live up to your expectations. We'll send you over an email to get more of your thoughts, and look forward to getting your feedback.
Finally received my romphim - I can't tell you how disappointing the final product is. From the poor fabric, to the ill-tailored dimensions... I've seen better quality (and fitting) product at Forever21. I really regret backing this project...
Hi Fabricio! What RompHim isn't telling anyone is that they f'd up the quantities on last week's shipment. They don't seem too concerned with updating the people who made their new business possible. Feel free to follow me on twitter and Instagram @jontheway Also, feel free to gram and tweet using #RompRevolt If they choose to respond to anything I'll be sure to post here so you know what's up.
Is there any update on when they will be shipped? Its Aug 10, they were set to be shipped Aug 4 and haven't received any updates.
Hey Grant! I'm starting a support group for RompHim Kickstarter supporters who are currently caught in their hell missed deadlines and unresponsive customer service. Add me on twitter. Maybe we can get their attention. @j_ontheway
This is starting to get a little fishy.. since no one is responding to anyone. It's the 9th and you said you would start shipping on the 5th. Still no tracking number and no I don't live in a dense city or the west. Get it together already...
Backer 537, I got an email on the third as the last chance to confirm my shipping address but haven't heard anything yet on tracking. I see I'm not the only one having issues, if you could lemme know if you need anything else that would be great!
Y'all...I'm backer #20...I live in NYC...and I've not received anything...
My friends who I encouraged to support the Kickstarter ALL have...
I have still not received an email with shipping information and it is now pay any of the dates you have on your chart. When will I get something?
Hello, will I receive an email once my order has shipped so I can track my order? Backer #1969
HI! Going to be really bummed if this doesn't make it in by the end of Lolla. Does "high density cities other than west coast" mean Chicago? Can I expect mine on Friday?
I have yet to receive any kind of information in regards to shipping. Since I live in Chicago, should I have received my romphim yet?
Glenn, Backer #127
Would it be possible to pay more, or accept any color for a faster turn around time? Sad that my RompHIm is going to miss out on his second festival of the summer!
Hi! Is there a way to track delivery? I'm backer 157 and expected delivery is July, so wondering how I can check. thank you!
Im sure this is a repeated question but was wondering: Im backer 1614. My bday is Aug 20 and expected delivery is Aug 2017. Do you think I would be receiving it (Toronto) by then? I really want to crush my birthday outfit with this! Thank you!
Got my survey, filled out my size, reading all the comments and anxiously waiting! Would like some cool stats like how many other proud rompMen backed, how many have you guys seen, how many styles have been created, what hashtag do we all need to use and who had theirs yet! Can't wait! (My expected date says August?? Are we still on track?)
@Parker sorry for the delay, just sent you an email. @Michael our Customer Service team will send you an email to help work out your issue.
I was billed this month, but I haven't gotten any form for my style, size or address. How do I do that?
I was told over a week ago that we would “be in touch”. Should I be expecting an email any time soon?
@Christopher- great idea, we're working on it! You can sign up for our email list at romphim.com to receive updates on all our latest styles.
You should make a pride romper. That would be awesome!
@Rob We are very excited to and cannot wait to get these out to everyone. As soon as we have exact dates we will update everyone
I need my freedom Romper now! The USofA needs fine young men (like myself) braving these mean streets rompin' freedom all across this land in a single piece of fabric sewn together creating an outfit that screams, Bald Eagle!
But for real, my ship date says July 2017. I need more pacifics pls. That will be all.
@Cody we know the feeling, the excitement is almost too much for us to bear!
@Theron- sending you an email now to sort that out
I literally can not wait. I'm so excited. Thank you for making these!
Hey guys I was looking for a direct message for this awesome company. But I was wondering why I was double charged. If I can get some information that would be amazing.
@Ryan you should have seen one this morning!
@Thomas oh yeah! Send pics!
@Nancy we're working as fast as we can!
@Jacob we can't wait either! We're sure you're gonna look great!
@Parker we'll be in touch
I backed in May but I haven't received anything asking for my sizing information yet. When should I expect an email?
This 54 year old man can wait to rock his 4th of July Romphim at the local parade!!!
My soon-to-be college son can't wait til he gets his! He was hoping to have it this summer �before vacation - fingers crossed �
Finally! Now the real waiting begins. Can't wait to rock them at every function this summer!
Is there a way to back out once the project funding has ended? My financial situation is different now than it was a month ago.