by Nichole MacDonald
In reply to Janet Macneil, you should send an email to email@example.com
Is my expandable bag being shipped soon.
35 Fontenay Court Unit 908B
Etobicoke ON Canada
Can’t wait for my bags! Any shipping updates??
Nichole, thank you! I have read some of the comments and your response and I just want to say What you did, what we all did with this kickstarter was nothing short of AMAZING. I am sure when you set up this promotion you never foresaw the scope it attained. I can only stand in awh when I consider the many changes you had to make by the time the campaign ended. I, like most others am looking forward to receiving my new bags. I am sorry I will not be able to meet you in person at the bash but please know I think you and your team are GREAT. Again THANK YOU for ALL your efforts.
Hi Nicole and sash team. I ordered a Navy fringe. Will I get it in time for Christmas? Mary-ann Teahan.
We are sorry that there has been a delay in shipment of some of your orders. The deadline that was set during the campaign was delivery by November/December for the first 5,000 bags. The campaign was such a success that we exceedingly surpassed that goal! Although the manufacturing scheduled pushed the first deliveries back to December, we are still set to deliver the first 5000 bags this month! As the bags are created in large batches based on style/color, the timeline in which bags can be expected is based on the style/color ordered, which is based on the timeline in which they were offered in the campaign.
We are doing our best to ship out orders ASAP in hopes of getting them out by the holidays. Unfortunately, we are aware that some people who intended to give these bags as gifts will not receive them in time. We are offering vouchers as a placeholder, so you can still give something to your loved ones letting them know what is on the way. Please reach out to our customer service team if you would like a voucher. firstname.lastname@example.org
I’m disappointed at how long this is taking. Meanwhile, I keep getting emails urging me to purchase Sash Bags. It’s like a slap in the face, since I paid for mine months ago.
My bags were for Xmas presents but mail strike in Canada adds to problem.
A little Sad. I bought my Extra Expandable especially for my Trip to Italy. I leave this Wednesday, without my bag :(
Hopefully it will be here when I get back in January.
Woohoo, can’t wait to see the bags!
One of mine is an Xmas gift, would be groovy to get a certificate, thanks!
I think the tee shirts were only for the first 1000 backers to pledge $100.
I was really hoping to have received my bag by now. I have a trip next week and wanted to use it. Also, I thought the t-shirt was for all backers? Now it says just for the first 1000? Did I read it wrong before? Thanks.
How will the bags be shipped to Canada? Post Canada is on strike (rotation). Due to this, I got packages damaged and some lost. I really want to
get my sashbags before Christmas.
So excited to be getting my bag!! It will be like winning the lottery - plus swag-bag and tshirt 👍🏼👍🏼
Can’t wait to get mine
yay for me ! cant wait :)
Both bags I ordered are for Christmas gifts. Would love gift certificates if the bogs won’t arrive on time. Thank you!
Opps, sorry I should add we leave Dec 11....
Was SO hoping that my Kickstarter extra mistyblue full fringe, would be here before my first ever trip to Las Vegas.....is there any hope? Thanks, eh. from Canada
Wow I can't wait...it has been a long time coming...Yahoo!
Yay!! I'm so excited!!
Please reach out to customer service so they can give you more specific information on your order. :-) email@example.com
I purchased 2 faux leather bags and one is meant to be a Christmas gift. What's the shipping estimate on these? Thanks!