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Smart Solution to travel with Skin and Shower Products
2,022 backers pledged HK$ 810,430 to help bring this project to life.

Latest Delivery Update

Posted by TIC Design (Creator)
15 likes

Dear Backers,  

We're really sorry for the delay. Everyone on the TIC team has spent the last two weeks devoting all our time to tackling the unforeseen challenges that arise from production, packaging and delivery.  

For now, we're happy to report that everything is just about back on track. To date, we have delivered to 60% of our backers. 

To the other 40% backers, thank you so much for your patience, we will be shipping out from Hong Kong on April 7.  

Thank you all for your patience and we sincerely apologise for any inconvenience caused.  

If you have any enquiries, please feel free to email us at info@tic-design.com.

Cheers,  

TIC Team

Comments

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    1. TIC Design Creator on

      Dear Viola Wong,

      May you send us a video for reference of whole bottle setting so we can try our best to help you fix it or see if it's a product defect, see how we can work out for you, kindly email us by info@tic-design.com , many thanks!

      TIC Team

    2. Missing avatar

      Viola Wong on

      I am using the product and am liking it but could like to say the top lid comes off very easily. I am tempted to put tape over the top to stop it from opening by mistake.

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      Ma Man Ha on

      Hello! I still have got mine too. When can I get them? Even I have the tracking number but the logistics company said that you have not sent the bottles to them and hence they cannot send them to me!

    4. Karen
      Superbacker
      on

      Hello, is there a chance to track the product? I have not yet received mine. Thanks

    5. Frederick Zheng on

      Hi! I've yet to receive my order. Could you kindly check and get back to me? Thanks!

    6. Missing avatar

      Jackie Tam on

      Hi , I received my products already! They are really nice! My colleagues also want to order, do u still accept order?
      My office is in Kwun Tong , Hong Kong. Seem close to your office.

    7. Missing avatar

      Wing on

      I received my order, but there are 2 issues.
      1. 1 set of cleaning tools is missing. I order 3 bottle but only 2 cleaning tools provided.
      2. My rose-gold monogram bottle unable to close tightly. What can I do?!

    8. Missing avatar

      esther on

      Hi, is there anyway to check the shipping status? Nothing has been received for months...Please kindly update.

    9. Missing avatar

      Cally Chan on

      Hi~ How can I know my shipping status? As I don't know when can I receive my bottles because I will have trip on this coming week. Thanks.

    10. Thomas Ng on

      any chance for a tracking number ? or simply send an email to inform individual once sent

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      Pang Kim Choon on

      Hi there, when will you be emailing the delivery information? Thanks.