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Smart Solution to travel with Skin and Shower Products
2,022 backers pledged HK$ 810,430 to help bring this project to life.

Delivery Announcement

Posted by TIC Design (Creator)
20 likes

Dear Backers,  

Due to an unforeseen issue with our logistics provider, there will be a short delay with TIC Travel Bottle deliveries.  

To ensure efficient delivery, we have changed our vendor and they have assured us that deliveries will reach our backers on the following dates:

To the first 100 backers, deliveries will be sent from Hong Kong on March 14 to 15. All other backers will have products sent between March 17 to 22.  

We apologise for the delay and promise we are doing everything we can to get your TIC Travel Bottles to you, asap!  

Thank you for your understanding. If you have any further questions or enquiries, please email us at info@tic-design.com  

Cheers,

The TIC Team

Kellykit11, Joe Choi, and 18 more people like this update.

Comments

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    1. Missing avatar

      Conny Yeung on

      it's disappointed to know further delay. This is the 1st time to buy and gain a bad experience.

    2. Missing avatar

      Charmain Kwok on

      Backer #103 - no news of delivery at all. PM and no response.. :(

    3. Claire on

      Im going to keep copy and pasting the same message to your inbox until you reply.

    4. Missing avatar

      Samantha Lai Man Lau on

      I still haven't received any goods so far. Please update !

    5. Missing avatar

      Saicar on

      Backer #199
      No goods received....please update!!

    6. Missing avatar

      Hillary on

      "" If you have any further questions or enquiries, please email us at info@tic-design.com "" but not any response! could you please reply us asap?!

    7. Missing avatar

      Dianna Cheung on

      today is 28th and I have yet to receive my order. Please advise if product is sent out as per your latest update.

    8. Missing avatar

      Kiki Ho on

      It's already 29 March. I still haven't received my bottle. I have contacted morning express.they said they have not received the product yet. Can you tell us when will we get our product? I have already sent a email to the team and no response at all.

    9. Claire on

      I can see from a lot of comments on here that people are yet to receive their dispatch confirmations from you. Im in the same position. Looks like a complaint to Kickstarter and opening a case with my card provider. This is now reeking of a scam to me.

    10. Missing avatar

      Tsang Ho Yee on

      I have asked for the status on facebook inbox and email. But no any reply:( and I have called morning express, and told me that they still haven't received the bottles from tic- design so cannot deliver to me. Can anyone give us the response about the bottles?

    11. Missing avatar

      Wing on

      Anybody will update the delivery status? I am at HK, but still not receive any SMS info update nor reply from your team!

    12. Thomas Ng on

      backer 280 still not received the goods. No update, no news. Another scam

    13. Missing avatar

      Ma Tsui Chi on

      Where us my bottle now?
      I didn't receive the bottle up to now!
      Please reply and follow up the delivery!

    14. Missing avatar

      Julie yen on

      According to your delivery announcement that the goods should be deliver between March 17-22, 17. However until today(March 28) still receive nothing, in fact, I had sent your teams a email 4 days ago but was no answer from you. I can understand if the project has been delayed, but at least you can do is let your backer to know the possibility delivery date, not just like we are sitting in dark now.

    15. Missing avatar

      Josephine Ho on

      I haven't receive my bottles yet and Today its March 28 can u help me check the delivery to HK?!

    16. Missing avatar

      Tsang Ho Yee on

      Today is 28 March already, but still not yet received the bottles. If any cases, at least let us know what happened for the delivery or any accidents. Would you please update the latest status and when can we receive the bottles? Thanks.

    17. Florence Yam on

      I'm waiting for the shipment. Pls advise the delivery schedule.

    18. Missing avatar

      Helen Ho on

      any expected delivery update??

    19. Missing avatar

      Yu Wai Yan on

      Hello
      Is there any update for the logistics???

    20. Missing avatar

      Rochelle Lozada on

      Hello.
      Is there any updates regarding when we'll receive our bottles?

    21. Missing avatar

      Yuen Lam Tsang on

      Why do you choose Morning Express? I received a sms on 18 March from Morning Express and I haven't received my bottle yet. I can't track where the parcel is and no any other news except that sms. Please follow my case, thank you.

    22. Thomas Ng on

      today is 25th. If product is sent between 17 and 22, we should have received by now. However, there is still no news nor any update.

      Please advise if product is sent out as per your latest update.

    23. Missing avatar

      Ching Yuk Chan on

      HELLO I DID NOT RECEIVE THE BOTTLE YET, PLEASE LET ME KNOW WHEN CAN I HAVE IT.

    24. Missing avatar

      NG CHOR KUEN CHRISTINE on

      Hi, I did not receive the smart bottle up to now. Would you follow my case? Thanks a lot.

    25. Missing avatar

      Jacky Cheung on

      Hi, I did not receive the smart bottle up to now. Would you follow my case? Thanks a lot.

    26. Missing avatar

      Blacky Wong on

      I haven't yet got the smart bottle, may i have the shipping tracking? or please follow my case.

    27. Felicity Ip on

      Oh... I'am not the first 100 and I will go for a trip on 22nd :( Thats really sad for me that can not try the smart bottle in this time :(