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Approved by pro painters. Keeps your paint wet. Master advanced techniques. User friendly. For miniatures, tabletop & board games
Approved by pro painters. Keeps your paint wet. Master advanced techniques. User friendly. For miniatures, tabletop & board games
7,747 backers pledged €270,426 to help bring this project to life.

UK deliveries are in progress

Posted by Redgrass Games (Creator)
44 likes

Hello, Bonjour, 

UK:

GamesQuest received the products yesterday, and performed a very quick turnaround to start shipping out today the first pledges. It will take a few days to complete, and you will receive your tracking numbers over the next few days.

Again we are sorry about the delay we encountered in the UK(customs in Germany, then transit time to the UK). Unfortunately, fulfilment centers and ourselves have limited control and visibility over such things.

CANADA:  The shipment is still in transit. We hope it will get there very soon. 

FREE PICK-UP IN PARIS:  Merci de venir récupérer vos pledges rapidement chez Uchronies. Samedi après-midi (demain), Vivien sera présent pour discuter du projet ou du temps si vous en avez envie!   

                                   Thanks.Merci      Happy painting.       Vivien & Fabrice 

Arsenus, Redgrass Games, and 42 more people like this update.

Comments

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    1. Missing avatar

      Matt Bolton on

      Hi I am in the uk and have not received my product. Please advise how this can be fixed. Thanks matt

    2. Damien Morphet on

      In Canada, still waiting, and no updates... WTF?!

    3. Missing avatar

      Joseph Priestley on

      Still waiting on delivery!

    4. Craig M Denholm on

      Well I must be one of the unlucky ones- the lid barely fits, & the sponge isn't a good fit either.

    5. Missing avatar

      Lee Monks on

      Arrived same day as my tracking number notice the same as others the foam doesn’t fit the base as advertised but other than that looks great

    6. Missing avatar

      Lee Monks on

      From the U.K. just got my tracking number

    7. Missing avatar

      Alexander Hayter on

      I am in the UK and have had no tracking number, can we have an update please

    8. Missing avatar

      Lee Monks on

      Still not received a tracking number off them

    9. Yeray Gonzalez on

      Arrived today. Really good stuff.

    10. Missing avatar

      Ben Taylor on

      Arrived today! Absolutely Ace! Worth the wait!

    11. Terence Kelly on

      Got mines today, stunning product and more than worth the wait. Congratulations to the whole production team. A wonderful product.

    12. Craig M Denholm on

      That's nine days since GameQuest supposedly began shipping out orders and no tracking details ! I am getting very apprehensive now after reading posts on quality and it just doesn't look good when the owners don't respond. The picture Pitstarter posted is shocking and unacceptable- Vivien & Fabrice respond please!!

    13. Missing avatar

      James Finniss on

      I also have not received an email and ive checked the spam folder. Nor has my palette turned up. Are there contact details for games quest?

    14. Missing avatar

      George Hintze on

      I'm and still no email from Gamequest, checked spam. When will I hear from them? Is there away to contact them to check?

    15. Missing avatar

      Jerry T on

      I'm and still no email from Gamequest, checked spam.

    16. Pitstarter on

      Received my Painter pledge today, thank you. Tracking email from GameQuest was in spam folder so other users perhaps check that.

      However, echoing other users that are having issues with the seal and the size of the foam pad and hydration sheets.

      Picture attached with pad sitting inside tray. Deffo not a good fit at all.

      https://imgur.com/a/aV4Fmod

    17. Missing avatar

      avoidconfusion on

      I live in the UK and still have not received mine. And to make things "worse" all emails to fulfilment@gamequest.co.uk bounce back even though that was the email address we were supposed to contact!!

    18. Andrew Fenwick-Walpole on

      Mine arrived a few hours ago in Bedfordshire. No tracking details sent.

    19. Missing avatar

      Adam on

      Really looking forward to this, but haven't had anything like an email or tracking from GameQuest, even a blanket email confirmation from them would be nice.

    20. Paul Graves
      Superbacker
      on

      HI,
      Just curious regarding the delay with customs broker in Canada. Per your earlier update it reached them on June 4th. ? Why a month delay? I follow packages through USPS, UPS, etc. and the delay seldom exceeds 48 hours. I would suggest something is rotten with the process.

    21. Craig M Denholm on

      Who is the carrier in the UK? Royal Mail??

    22. Andrew Fenwick-Walpole on

      €35 for the painter with free international shipping. I therefore get mine about €4.50 cheaper and probably after those ordering now!

    23. Anthony Morgan on

      Can`t wait to get mine, and as for being late..........these things happen. Not the first KS to arrive late for me, and won`t be the last one.

    24. Missing avatar

      Andreas Rissmann on

      Hi. I am using this goodie for some days. (Germany) I have to admit I often support things and they disappear in a desk. But not this one. I really enjoy painting with it. My quality painting time has increased and I am back in the hobby basically.

    25. Jason Durkin on

      Four months late, youtubers who ask to preorder units are sent them straight away for free and all we get is sorry?
      Won’t be backing other projects :(

    26. Ours Bleu on

      Et les douanes Canadiennes montrent encore tout leur grand zele... xD

    27. Craig M Denholm on

      My Birthday tomorrow- could the postman bring me an Everlasting b-day prezy? Looking forwards to receiving my palette big time!!

    28. Metallaio on

      Italy here, mine is just arrived thx guys

    29. Mark Ogilvie on

      Oooo. Looks like I could get the palette in time for my holidays. :)