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Approved by pro painters. Keeps your paint wet. Master advanced techniques. User friendly. For miniatures, tabletop & board games
Approved by pro painters. Keeps your paint wet. Master advanced techniques. User friendly. For miniatures, tabletop & board games
7,747 backers pledged €270,426 to help bring this project to life.

Shipping status#2

Posted by Redgrass Games (Creator)
91 likes

Hello,

Things are moving smoothly so far. 

For Asia, Australia and New Zealand:

Deliveries are in progress.  Shipping started yesterday and will be complete by tomorrow. You will get a tracking number from VFI in the coming days if you haven't got one already.

For USA & Canada:

The container has reached the USA and is now being cleared for customs. It will reach Quartermaster on June 4th. Deliveries will start as soon as possible after. 

For Europe:

Good news, the train is already in Poland! It should arrive at his final destination in Germany around May 30th. It will take then a few days to clear customs and arrive at Aimplify, Gamequests and Paris distribution. 

For those wondering, from China, a freight train is twice as fast as a boat and costs 3 times more. We decided to do this as a favour for European backers so that you can receive your wet palette around the same time as the US and Canadian Backers. A container by train takes around 20 days. A container by boat was around 35 days or more. 

Rest of the world:

VFI is in charge of most countries. Deliveries are in progress. Shipping started yesterday and will be complete by tomorrow. You will get a tracking number from VFI in the coming days if you haven't got one already.

For distribution in Paris in French: Pour les backers Parisiens, aussitôt que le container est arrivé en Allemagne, nous pourrons planifier précisément la remise en main propre à Paris. On vous tient au courant dès que possible. 

Thank you all for your patience          Fabrice & Vivien

Comments

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    1. John Cardine on

      @lee quartermaster is a fulfillment company and the wet pallets are held up in customs so it may take another week

    2. Missing avatar

      Lee Adkins on

      Can you please clarify the US delivery? The above update says the shipment reached the US prior to 25May. It's not clear what Quartermaster is or why shipments have still not arrived 2+ weeks later.

    3. Missing avatar

      Enrique Chavez on

      So where do we stand on US shipping?? Just curious

    4. Kevin Alford on

      Garrett: I got my email the day after it was delivered. You should have it now, or soon.

    5. Missing avatar

      Garrett Kelsey on

      Hey there, I'm in Japan and it says we should have gotten tracking info already for Asia right? Just wondering because I haven't heard anything!

    6. Missing avatar

      Ignacio Alberto Muñoz Leiva on

      Hi everyone:

      Any new from South America deliveries? i hadn't any tracking number.

    7. Missing avatar

      Michael de Bruin on

      Thanks! Looking forward to it :D

    8. Redgrass Games 2-time creator on

      @ all Hello, Uk is part of the European delivery.
      Also if you need to change your delivery address, please do it this Monday after that it will be impossible for us to change anything. Send us an email here : contact@redgrassgames.com

    9. Missing avatar

      Jeroen Driehuis on

      @Jacob: yes, uk should be part of the Europe delivery

    10. Jacob Gunness
      Superbacker
      on

      @Alan Lee:
      >Any news on the uk deliveries?
      Part of the European delivery?

    11. Lazerus101 on

      Thank you for keeping us informed every step of the way! I cannot wait to start using this!

    12. Missing avatar

      ibsh on

      I’m moving home around the time of the US deliveries. I plan on forwarding mail but that will only work if the palettes are coming via USPS: are they?

    13. Ian on

      Great news - thank you for going the extra mile for us european backers

    14. Alan Lee on

      Any news on the uk deliveries?

    15. Missing avatar

      BruHa on

      Thank you very much for the effort! Cant wait to try out my new wet palette!

    16. Simon Strike (Bisonator) on

      Great news! Thanks for the update. Can't wait to get hold of my new palette! 😊

    17. darkMK on

      Vite vite ! J'ai hâte d'avoir la date pour le hub parisien ! :D

    18. Missing avatar

      Jeroen Driehuis on

      Finally, can't wait to paint with the palette

    19. GKG - Richi Paskell on

      Is U.K. with the Europe train?

    20. Jacob Gunness
      Superbacker
      on

      I really appreciate the extra effort for European backers :)

    21. Missing avatar

      Piolo on

      Hello, what about French delivery ?

    22. Jacob Gunness
      Superbacker
      on

      Appreciate the extra effort for European backers :D

    23. Craig M Denholm on

      Very much appreciated guys- thanks! I can almost see the Everlasting Wet Pallet on my workbench! Not long to go now!! Again many thanks :)