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Approved by pro painters. Keeps your paint wet. Master advanced techniques. User friendly. For miniatures, tabletop & board games
Approved by pro painters. Keeps your paint wet. Master advanced techniques. User friendly. For miniatures, tabletop & board games
7,747 backers pledged €270,426 to help bring this project to life.

News & unboxing

Posted by Redgrass Games (Creator)
77 likes

Hello,  

As you know, we had planned some pre-shipment quality checks. 

Unfortunately, during the quality check, we have identified that a part of the XL Hydration paper had been damaged during the transportation between 2 factories. 

So, 2 weeks ago, we have ordered a new batch to replace the damaged paper. The production is already finished and on its way to our final assembly factory. Now we are waiting for the assembly and the final quality check for the Studio.    

Please note this issue had only affected a part of hydration paper for the Studio XL and nothing else. 

However, we must wait for the whole production to be completed before we can ship anything. It won't take long.  We thank you in advance for your understanding.  

We will keep you updated as soon as we have a date for the shipment.  

SET UP VIDEO & UNBOXING:  

As for the Painter size, we have received in Paris a full box of 30 Everlasting Wet Palette Painter size. As you can see in our unboxing video here, they look really nice. 

If you have not seen it yet, you can also find a set up video on our Facebook page or website.  

Thank you all for your patience and understanding.

Vivien & Fabrice

kakiman, Mathias Netswang, and 75 more people like this update.

Comments

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    1. Anthony Adams on

      Jeeezus these guys keep finding any excuse not to ship their product. I swear to god I'll never pay for a kickstarter again.

    2. Missing avatar

      Jeroen Driehuis on

      Any news on the hydration paper for the Studio XL?

    3. Bones BSmith
      Superbacker
      on

      Why can't pledges for only the painter size be dispatched? How does the XL size paper have a bearing on that?

    4. Missing avatar

      Carlos Tabera on

      You can write the S in the box using your everlasting wet palette ;)

    5. Faraiya
      Superbacker
      on

      @Josh - It's the disadvantage of being a non-native English speaker. I doubt they can fix it before the second run (without causing significant delays), so we'll have to deal with some Engrish on the box in the meantime.

    6. Christopher Sanders
      Superbacker
      on

      Thanks for the update, communication is so important with a kickstarter and I appreciate the flow of information.

    7. Missing avatar

      Jeroen Driehuis on

      Yet another delay, so no April delivery then. Hopefully it will arrive in May

    8. Missing avatar

      Bryon Ellerbeck on

      Better to have it right, than right now. Thank you for keeping us informed and for making sure we get a quality product.

    9. Missing avatar

      Keegan on

      So are you going to send me my painter one then? At this point, in Canada, I would be lucky to see it by August...

    10. Josh
      Superbacker
      on

      Shouldn't the box text say "A MUST HAVE FOR MINIATURE PAINTERS" ending with an "S" making it plural meaning all miniature painters just as you wrote Tested by pro-painters not pro-painter. Or maybe you could write "A MUST HAVE FOR ANY MINIATURE PAINTER" using "ANY" giving a feeling of inclusion to even a novice mini painter when reading it. If you wanted to talk about individuals making it singular then it should say "A MUST HAVE FOR A MINIATURE PAINTER" still leaving the perception of including all mini painters but using "A" to speak to individuals. I am definitely no literary or advertising expert but I do think that part of having a successful product is to show quality and simple details such as those in box art and text can go a long way towards presentation and first impressions. Still loving the product and am in no way trying to bring any negativity towards it. I just want to see the Everlasting Wet Pallette be as successful as it can be and I can't wait to get mine. 🙂

    11. Steve Jackson on

      Why hold the Painters then? I'm itching to try it out. Gimme my box.

    12. Spisey McHaggis on

      Thanks for the update! I am patiently awaiting my palette! <3

    13. Redgrass Games 2-time creator on

      @Back5 The paper is on his way to the factory. They will have it this Saturday. Then a few days to pack and check the studio XL. We will let you know once it is ready.
      @Steve B. We cannot ship the production in 2 times. That's why. Sorry.

    14. Back5 on

      Do you have any ETA for the XL backers? Is this a weeks or months delay?

    15. Steve B. on

      I'm confused. The paper wasn't damaged for anything other than the XL, but you are holding up shipping on the standard painter size as well? I understand why you would do that for those that ordered a painter and an XL, but some of us just ordered the painter and would love to have it with minis stacking up from CMON :)

    16. Luca Lacchini on

      Super neat packaging. Can't wait!