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Approved by pro painters. Keeps your paint wet. Master advanced techniques. User friendly. For miniatures, tabletop & board games
Approved by pro painters. Keeps your paint wet. Master advanced techniques. User friendly. For miniatures, tabletop & board games
7,747 backers pledged €270,426 to help bring this project to life.

Pledge Manager is now live.

Posted by Redgrass Games (Creator)
47 likes

The pledge manager for Everlasting Wet Palette is now open.

Hello,

PLEASE READ CAREFULLY

All backers will receive an email invitation to the pledge manager in the coming days. Please check your e-mail inbox (The email address you gave to Kickstarter) and look for pledgemanager@redgrassgames.com 

 If you haven’t received your email by the end of the week, please check your junk or spam folders. 

 Also allow us a few days to send all 7800 e-mails. This way we can provide a smooth pledge manager for everybody. 

THIS IS VERY IMPORTANT: To credit the amount you have already paid on Kickstarter, DO NOT FORGET to click on your coupon! You will find it in your cart and during the check out phase. 

You have until 8 of December to complete the pledge manager. This will allow us to stay on time. So please complete it as soon as possible. 

 If you are experiencing any difficulties during the pledge manager, please write to this address: pledgemanager@redgrassgames.com 

 Please note that if you were in the first 1000 backers, you don’t have to add the additional foam in your cart. It will be sent with your order. 

                                                               Have a nice painting day.  Vivien&Fabrice

Bonjour,

Dans les jours qui suivent, tous les backers vont recevoir un e-mail d'invitation au pledge manager. Vérifiez votre boite e-mail ( le même que votre compte Kickstarter) et cherchez un message de pledgemanager@redgrassgames.com

Si vous n'avez pas reçu votre e-mail à la fin de la semaine, vérifiez vos spams/indésirables.

Laissez-nous svp quelques jours pour envoyer les 7800 invitations. ça nous permet de mieux gérer le pledge manager et éviter les problèmes.

MESSAGE IMPORTANT: Pour créditer le montant que vous avez déjà payé sur Kickstarter . N'OUBLIEZ PAS de cliquer sur le coupon! Vous le trouverez dans votre cart et durant la phase de paiement.

Vous avez jusqu'au 8 décembre pour compléter le pledge manager.Cela nous permet de rester dans les temps. Merci donc de le remplir au plus vite.

Si vous rencontrez des difficultés sur le pledgemanager,merci de nous écrire ici pledgemanager@redgrassgames.com

Concernant, les 1000 premiers backers, vous n'avez pas à ajouter la mousse (foam) dans le caddie. Elle vous sera automatiquement envoyé avec votre commande.

                  Merci  et bonne journée.        Vivien&Fabrice

 

Comments

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    1. Wargaming Recon on

      Have all of the pledge manager e-mails been sent out? So far I have not seen any sent to me.

    2. Missing avatar

      Aminae on

      10 balles pour les frais d'expé pour la France, c'est du à quoi ? J'ai clairement l'impression de me faire explorer le tréfonds sans mon consentement quand un colissimo moyen coute 6.50 €.

    3. Missing avatar

      Eph&Pveith on

      I recieved mine 5min ago and just finished it, so I can confirm they're still sending invites.

    4. feanor2k
      Superbacker
      on

      Is it possible to reopen the PM until the deadline expires?

    5. Redgrass Games 2-time creator on

      @Metallaio We still have a few 100 invitation emails to send out. Thanks for your understanding

    6. Metallaio on

      I didn't received the pledge manager. Can you help me?

    7. Missing avatar

      Julie Thibault on

      Coût estimé pour le shipping au Canada: entre 9 et 11$. Coût réel au final: 10$. C'est ce que j'appelle bien estimer :) Vraiment hâte de l'avoir cette palette!

    8. Redgrass Games 2-time creator on

      @bart If you need any assistance with your payment. please write us here pledgemanager@redgrassgames.com

    9. Bart on

      No Paypal option?

    10. Redgrass Games 2-time creator on

      @Mars_2000 Hello, For the first 1000. You don't have to do anything for the extra foam. It will be shipped with your order.

    11. Missing avatar

      Mars_2000 on

      Just a question. If I am backer in group of first 1000 people, do I get extra foam as it was stated during campain despite in pledge manager I see that pack includes only 2 by default (painter pledge 150x papers)?

    12. Redgrass Games 2-time creator on

      @Daniele I have reply to your email. @all we need an extra 6 hours to send all invitation email thanks.

    13. Daniele
      Superbacker
      on

      I just sent a mail to pledgemanager@redgrassgames.com because I don't have any mail so far :(

    14. Þráinn Gunnlaugur Þorsteinsson on

      Wow, thank you for the quick response! :D

    15. Redgrass Games 2-time creator on

      @all if are experiencing any issues during the pledge manager. Please write us here : pledgemanager@redgrassgames.com

      You will have a better and faster service this way. Thanks

    16. Redgrass Games 2-time creator on

      @prainnGunnlaugur I will send you a new password . Check your email.

    17. Þráinn Gunnlaugur Þorsteinsson on

      I used a "suggested" password when creating a password but when logging in with it the PledgeManager just says "ERROR: The password you entered for the email address **myemail** is incorrect."

      It then offers to reset the password but after clicking that option the PM did not send a new e-mail to my account. :/

    18. Redgrass Games 2-time creator on

      @Mortaneous @all
      At the moment, the pledge manager is overloaded. So you can experienced glitches and login error. We have opened the pledge manager for too many backers at one time. Sorry about that. Everything should be ok in half an hour or so. V.

    19. Mortaneous on

      I completed the checkout successfully but there is a possibility that my home address will change before the reward ships so I tried logging back in but your Math check keeps on sending be back to the login page even if I put in the correct answer. Please fix this.

    20. Redgrass Games 2-time creator on

      Hi Magnus,

      If you have issues inputing your address just do the following :
      type your address in the "full address" field then press enter. It should open new fields below with your address and you can check everything is alright.

      If it still does not work for you, send us a support ticket through the pledge manager, it will be easier to handle your specific case.

      Thanks

    21. Magnus Rönnerup on

      Extremly buggy, i cant check out. Complain about missing adress details.

    22. Redgrass Games 2-time creator on

      Hi Phil,

      No, you don't need to add anything. What is indicated as being in the pledge, is in the pledge without any further action needed. If you check the content details of Painter 200 in the pledge manager, you will see that there is 3 foams.

      Thanks

    23. Missing avatar

      Phil Maclachlan on

      In regards to the "add additional foam in your cart" - does that mean for those us uk above 1000, we need to add foam seperately even if the pledge level we have includes extras?

      I backed Painter pledge - 200x - includes 3× Mold Resistant Hydration Foams so do I have to add two extra foams manually? seems odd.