Use this space to cheer the creator along, and talk to your fellow backers.
Have a question?
J'ai vu que tu avais confirmé ton pledge. Merci
Si tu as toujours besoin d'aide, n'hésite pas à nous contacter à firstname.lastname@example.org
@andellyon, merci pour le commentaire
@philippe tu as regardé dans tes spams ?
J’essaye depuis plusieurs jours d’obtenir un nouveau mot de passe pour accéder au pledgemanager, mais je ne reçois jamais l’email permettant de l’obtenir. Une idée ? Car je n’arrive pas à me connecter.
your email login must be the same than for the kickstarter
I know I'm late to the party, but I can't find my invitation mail to the pledge manager anywhere in my inbox, not even in spam :|
@Michal Pryslopski this actually does worry me a bit. I really hope they don’t drag it out and everything goes smoothly. But currently everything they’ve done people have complained about. 1st the pledge manager, then shipping costs. I hope the actual product isn’t another fumble.
@Phil Eaton A foam. It will be send automatically to the first 1000 pledgers.
If the company cannot work out sensible shipping what is the chance they will work out the production?
Thank you for explaining. That email made me nervous! I thought something happened
What was the free gift for the first 1000 pledgers?
No problem Carissa, your pledge are confirmed.
We just "closed" your request for support, as you performed your 2 confirmations perfectly. If you still need help for anything, just write to email@example.com
I just got an email saying my request for my pledge was closed? I don't understand. i paid for my pledge and have already filled out the survey for my palettes. What's going on???
@Michal: shipping costs vary a lot across Europe and much depends on the efficiency of the carriers and post services. Germany has notoriously lower fees compared to other countries. Anyway I find your way of addressing concerns with references to our dramatic past very inappropriate.
Shipping costs are insane! And why the Germans get it cheaper than the rest of EU? I thought you ship from the other side of the Ligne Maginot. Are you afraid of another invasion?
thanks for sending the update; pledge manager email was hiding in spam folder.
Problem solved, thanks.
@Redgrass Games have you sent all the pledge manager e-mails? So far I have not received mine.
@JeVR @Popsiccle Looks like you have found the link. If your invitation is in your spam folder, without the hyperlink, you just have to put the email in your inbox or allow us as " trusted sender" Thks
I've just found my invitation to the pledge manager in my spam folder, but it's not working. Can you please resend it?
@redgrassgames, would you please resend the invitation to the pledge manager? Gmail stripped the hyperlink out.
Wow... yeah people weren't kidding about shipping. 19€ is quite steep, even to Norway.
@guinet, t'as jeté un œil dans les spams ?
bonjour a vous
je n'ai pas recu mon email pour confirmer mon achat
Dear Redgrass Games, I've not yet received the pledge manager email. Could you please send it again? Thanks!
@ Jesse @Frederick Labbert The system shows me that your invitation e-mail has been send out properly. I have send you a new one anyway. If you need anymore assistance please contact us here : firstname.lastname@example.org
Still waiting for my email, checked my spam and not there. Got other emails from kickstarters that finished this weekend so my address is correct.
Shipping is insane. My painter pledge costs me 19 euros for Turkey. I am not going to have it. Are you working on a solution? or you are going to stick with the shipping plan you have ?
I have not yet recived the link for my pledge manager
Ooooh scrub that, junk file special-why do all French projects do that???
Still not got my PM invite :(
Shipping is a bit off though, @Redgrassgames. 17lbs game (roughly 8kg) was deliverd to me for 20 (twenty!) dollars. Please explain why a packet of less than 2kg should cost 10 euro (12 dollars)?
I replied to the pledge email already, but there was no hyperlink in the email I received.
After getting over 7x the goal, kinda wish that shipping would be free... or at least new add-ons or something.
Actually, ignore my last comment...
Unfortunately the link to the pledge manager doesn't work in the email I received
I want to order more supplies right now, but it's not with it financially. Shipping is insane. I'll just be getting x200 XL bundle and that's it. Hopefully in a year or 2 when it's mass produced and available shipping will actually be combined and be more reasonable.
The higher end of shipping for the base line pledge level product is a joke for a container and for very light inserts. Not cool at all, I can ship a Kg or two for the price your asking with tracking and priority express postage
Given how little hobby I time I get, I think that the 500 sheets I’ve ordered might just last me a lifetime!
@Marco S. I have send you an email with the link. If you need any further assistance. please write us here email@example.com
The only link in the E-Mail is Pledgemanager@redgrassgames.com and this is just an Email Link, Thats why im Not able to join it or am i to stupid to use this ? �
@Nathan Please check the campaign page for Shipping to Australia. Nothing has changed
All Painter pledges: USD $14 to $16
All Studio pledges: USD $23 to $28
6x Group pledges: USD $42 to $63
@marco S. I have send you a new invitation email. Please check your inbox/spam and add us as trusted sender
@Back5 Thanks for you email. I'm glad everything is in order.
@Michael Walter You have all kind of pack with extra foam. check X200 bundles.
I received 2 emails but i cant find the pledge Manager ...
I pledged for the $54 level, but my KS credit on the PM is $52.12? (I know the $ is not accurate but I am designating a currency level)
I figured out why, I ordered extra foam, and it doubled my price....Is there no combined shipping?
It want more than double the shipping the KS page states for the US and what i'm getting. Is there an error with the Pledge Manager?
This shipping is outrageous! €24 to Australia WTF, complete rip off and money grabbing. I've ordered boardgames that are bigger and heavier, paying far less shipping.
Creator can you either adjust the shipping to a reasonable price, or please email me ASAP
Pledge manager complete. Didn’t know I needed that 300 extra papers, extra wavy and extra foams but guess I do :)
I had no problem with pledge manager. Not sure what the issues are but it was fine for me.
So how do the first 1k backers get their extra reward?