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The key shaped multitool that puts a tool box in your pocket.
The key shaped multitool that puts a tool box in your pocket.
4,226 backers pledged $83,087 to help bring this project to life.

General Update

Posted by Sean Connell (Creator)

Hi Kickstarters, 

I wanted to provide a general update regarding order fulfillment and the status of the black units. 

Order Fulfillment: To date, I have shipped out 1,075 stainless steel ATOMs to domestic backers. Also, I recently received the next batch of stainless steel units from the manufacturer. The order contained a total of 1,400 units before inspection. I will start shipping international orders this week. The manufacturer will ship the remaining units by April 7th. So, I anticipate completing all the stainless steel orders in the next 2-3 weeks. 

Status of Black Coating: The black coating has proven to be very difficult. The intent was to provide a titanium nitride finish, but the manufacturer is not able to produce a consistent coating. Recently, the manufacturer was able to produce a consistent and relatively durable hexavalent chromium coating. Hexavalent chromium is one of the most commonly used chrome plating options. However, hexavalent chromium poses several environmental and health related issues. So, I have decided not pursue a chrome plating finish for safety reasons. 

Unfortunately, that leaves us with very few options.  We may have to cancel the black coating  and replace those units with the stainless steel version. I would really appreciate feedback before moving forward. The feedback will be a critical component of the final decision. Please let me know your thoughts. 

Patent: The design patent for the ATOM tool was granted by the United States Patent and Trademark Office. So, ATOM is officially patented! Thanks again for the support!

Looking forward to the feedback, thanks!


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    1. Missing avatar

      Bill Wisotsky on

      No updates and still have not received anything. Please update ASAP.

    2. Fred Taleghani

      AT this point stainless would be fine

    3. Missing avatar

      Matt D. on

      One month from today will be a year since funding occurred. It's time to wrap this up. I'll take any coating or no coating at all at this point.

    4. Ed Aragon on

      What's the status on replacing the black atom's with stainless steel ones? Please advise

    5. Missing avatar

      Jason Rohlfing on

      Still waiting on my SS order. I agree, an update would be much appreciated.

    6. Missing avatar

      Roberto on

      Sean, been over a month since your last update. I understand that the difficulties you've run into during production and can tolerate the delay but I would really appreciate an update.

    7. Steve Buddell on

      Sean, you have a lot of very unhappy customers. While we appreciate the technical issues you have encountered, what we don't appreciate is the lack of communication. Don't let all your hard work go to waste.

    8. Missing avatar

      Richard Erwin on

      I'm with the others. If black isn't working out let's ship the ss.

    9. rebecca on

      If the black coating is proving too difficult, I'd gladly have a stainless steel ATOM instead. Whatever will get it shipped out sooner!

    10. Missing avatar

      Jawaan Smith on

      For the love of god man. I can't open my beer.

    11. Jialing Wang on

      I was an early bird backer for the SS atom, and I'm located in the US. Still haven't received anything. Any updates?

    12. Missing avatar

      David Chin Shong on

      I'm an early bird backer in UK and I haven't received anything yet - Given the fact I was in the first 500 to back and over 1000 have gone out should I be worried?

    13. Missing avatar

      Mark Brewer on

      An update please?

    14. Marcus Heygster on

      Still waiting for my SS Atom. Would love a status update please.

    15. Michael khamsot on

      When are you planning to send out the 2nd patch? I am still waiting to get mine.

    16. Joshua Nelson on

      Can you please update on the status? It's been a month since this post and nearly a year since funding. I'd be happy with a stainless in lieu of the black. Just send out a survey for black-coated backers and let's get moving.

    17. Missing avatar

      Travis Halik on

      So I ordered a black coated one but since that doesn't look like it's happening does that mean we're getting the stainless steel one? I'm fine with that, just really want the tool at this point.

    18. Anton on

      Got mine! I love it. Another bit of steel to add to my growing pile of keys ha!

    19. Missing avatar

      Michael Delmore on

      For the love of God, It's May 10th - send me anything - this is ridiculous

    20. Missing avatar

      Claire Barclay on

      Hi Sean,
      I'm more than happy to get a stainless steel one instead of the black one. Thank you for your dedication and hard work! I really appreciate your commitment to making a top quality product. You rock.

    21. David Chan on

      Hi Sean! A stainless steel one instead of the black would be great! Thanks for the hard work!

    22. Missing avatar

      Kevin O'Malley on

      A month since last update and we are coming up to 12months since funding... Anything further?

    23. Michael Trotter on

      Can you say when the international items will ship....still waiting.

    24. Missing avatar

      Francisco Rubio on

      I'll take whatever you have even if it means stainless. Tired of waiting on this item. I could of bought other similar type products by now. Seems like everyone's tired of waiting.

    25. Scott Mowrey on

      Your request for feedback was 5 weeks ago. What's your plan?

    26. Missing avatar

      Dom Santoleri on

      What bothers me is that some people have had orders filled; I ordered a regular model, almost a year, and nothing. But it's May, so we'll soon get ANOTHER "orders are almost ready to be filled" update...

    27. Missing avatar

      Liam McMahon on

      I am fine with stainless if black isn't an option.

    28. James Tracy Estes on

      I opted for black but I am totally cool with stainless.

    29. Nathan Okuley on

      its nearly May.. I'll take whatever you can get finished.

    30. Daniel Di Tomaso on

      I ordered a black one and would not mind receiving a silver one. But please, get-to-it ! you are about to hit the one year delay mark.

    31. Missing avatar

      Roberto on

      This is kind of getting ridiculous... What's going on? I didn't even order a black one and I've yet to receive a unit or even an update on anything. Please send us an update soon.

    32. Missing avatar

      Barclay Bulleit on

      What is the story? You can't send an update like that and then go hide for a month. Step in front of the issue and tell us what is going on. I don't mind the unexpected issues, but I do mind poor communication when it matters most. Please let us all know where we stand.

    33. Missing avatar

      Graham Charbonneau on

      Any news on shipping dates? Getting a bit tired of waiting to be honest.

    34. Sriram Sri on

      I just do not get why it is so difficult for Kickstarter project owners to post, at the VERY least, a weekly status update. Once a week is not so much spam that people will get upset, but it keeps backers informed and we don't end up feeling like we're forgotten about as well.

    35. Missing avatar

      peter irene on

      Ill agree with most others on here - a stainless steel option would be fine, thank you.

    36. Paul Richmond on

      I would just like to get the stainless I originally ordered since I thought all those were done and being sent out.

    37. Simon Davies on

      Happy to receive the stainless. Cheers.

    38. Josh Kaufman on

      Stainless steel is perfectly fine. I just want to get mine.

    39. Missing avatar

      Thorsten Rochel on

      Stainless is OK for me, too. Ship it.

    40. Missing avatar

      Fung Szeto on

      I ordered black, but stainless steel is ok for me if there is no other choice...

    41. Missing avatar

      Heath Aiken on

      It kind of makes me chuckle when I remember that I originally backed this project so that I would have some cool items to give to folks last Christmas.

    42. Missing avatar

      Ryan J on

      I agree with Chris, Michael, and everyone else, just ship the thing already, regardless of color.

    43. Missing avatar

      Chris Beaudoin on

      I don't care what the color is, I just want what I ordered 10 months ago.

    44. Missing avatar

      Michael Delmore on

      Hey - It's April 16 - send me a tool already. So so so tired of waiting.

    45. Debbie Mia on

      I'd happily take a stainless steel version if black is not gonna happen.

    46. Drew Broussard on

      Is a refund an option for backers who chose the black option?

    47. Hammond Chamberlain on

      It is now almost the middle of April. I have gotten nothing from you yet. Just wondering what's going on. Another update might be in order. In fact,maybe weekly updates until all are fulfilled might save you some grief.

    48. Marques Ivey

      I order black, I will take whatever at this point.

    49. Marie Brewer on

      I didn't order black but I'm also tired of waiting. I forgot about this even, it's been so long. I'm not even international so why haven't I gotten it yet?

    50. Bobby Holland on

      I ordered a black one, but I will take a stainless if it means I will get one shipped soon. I forwarded my new address to Sean in an email.