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The easiest and most delicious coffee experience made in a cube. Enjoy the perfect coffee cube with you anywhere at anytime.
The easiest and most delicious coffee experience made in a cube. Enjoy the perfect coffee cube with you anywhere at anytime.
1,749 backers pledged $83,592 to help bring this project to life.

FINALLY USPS CAME FOR THE ORDERS - BE AWARE!

Posted by Santo Coffee Cubes (Creator)
79 likes

Dear Backers,

YES! USPS IS ALREADY ON ITS WAY!

So finally USPS came for the orders!
Every time they showed up, they had small cars or SUVS, until today they showed up with this little truck.

Still, we have more to ship, but at least 200 backers are going to receive their coffee in the next 2 days.

We have been working for the past week, just packing and labeling, and we are about 60% done with all of the orders.

Check this out!

Joy, amalor, and 77 more people like this update.

Comments

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    1. Cary Hill on

      It has been several weeks since the shipment was scheduled to have been made and I have not yet received my product. I have emailed Santo 2 days ago and have yet received a response. This is the first project where I have not received a timely reply to my inquiry.

    2. Missing avatar

      Julia Chung on

      Has anybody in Australia received any shipping information?

    3. Betsy Brown on

      I have to say my idea of soon must be different from yours. "We’re excited to let you know that your order has been prepared and will be shipped out soon!"

      Three weeks have gone by since that message, and the tracking information still says USPS is AWAITING ITEM. Can you give us an update on when the "item" might be delivered to the USPS?

      Setting expectations is very important to engendering good will and achieving customer satisfaction. Good communication is key. It's not that we don't understand how start-ups can work. It's that you either tell us nothing for long periods of time or tell us something is happening soon, when it clearly is not happening any time soon. We can all relate to hitches, but you need to communicate when they are happening. You have many potential word-of-mouth recommenders, but to get us on your side you need to communicate regularly and truthfully.

      Please update us on your situation. Thank you

    4. Missing avatar

      Donna on

      PLEASE send my order! I have tried all methods of contact, everything but. Instagram phone has been shut down and you don’t answer that phone. You have a responsibility to all backers not just the small orders and I would assert, bigger responsibility for the large orders! I pledged the 2nd biggest offering, Send my product!

    5. Paul Townsend
      Superbacker
      on

      Do you have any details regarding tracking numbers yet?
      Many thanks

    6. Missing avatar

      Chariece Woodland on

      It's been almost a month with no update. Can you please share shipping info with those of us that haven't received our orders yet? It's starting to feel a bit disappointing without any communication. Thanks ~ Chariece

    7. Three Axis on

      It's been almost a month and I haven't received any information about my shipment. I live in the Netherlands. Where're your updates?

    8. Missing avatar

      Chariece Woodland on

      Can we get an update if we haven't received our order yet? Please send us some info!

    9. Kim Rubin on

      I was also in the first 200 (first 30 mins of the campaign going live) I agree that they should have been shipped out based on the order time. I was excited to back and do one of the larger options. Yet, I have NOT gotten a tracking OR my order. I have a few people that backed because of my excitement over the product. Please update us on when we are getting our shipment!! PLEASE!!!

    10. Missing avatar

      Denise on

      Do we have tracking numbers yet? I am in USA and thought I would have received something by now.

    11. Missing avatar

      Raxe Lancelot on

      Can you check my order?

    12. Missing avatar

      Donna Malone on

      Tracking numbers would be the way to go. That way we can see where they are and when they are due to arrive, especially those of us in Australia.

    13. Missing avatar

      Julia Chung on

      When will backers in Australia expect to receive their shipment? I am yet to receive a tracking number.

    14. Missing avatar

      RaeGene Churchill on

      Got my order today! Great packaging. I was enjoying my first cup of coffee within minutes of receiving the product!

    15. Missing avatar

      Delwin Wineti on

      Sooo freaken excited...well done guys...its like xmas or should I say Birthday...my birthday is in March...looking forward to receiving 😁

    16. Missing avatar

      Lysa whitehead on

      So Christopher Pierce, was it worth the wait? I mean if it’s that good, and I reorder, I wonder, will it take another 3 months to get more? I have not received my order and I was also in the first round of backers. Can we please have tracking numbers?

    17. Missing avatar

      beth milowe
      Superbacker
      on

      So glad they’re good!

    18. Missing avatar

      Christopher Pierce on

      Holy f**k this is a game changer. Cubes arrived today and I could not try them fast enough. Vanilla was my first flavor and just WOW. Hats off to you Santo!

    19. Missing avatar

      Pamela Zinger on

      How do we know if we are part of the first shipment? I’ve received nothing, I.e. a tracking number, so I’m guessing mine hasn’t been shipped. When will the rest go out?

    20. Missing avatar

      Tracey Jaymes on

      Glad to see this! I have not given up on you at all! I know it takes a long time to get things going. Hopefully NOW you will have a smooth operation!

    21. Missing avatar

      Katie Waterman on

      I guess mine is not in one of those 200. I have yet to receive a tracking number but I really don't think I will.

    22. Missing avatar

      Ronny Hamida on

      An ERRRRMAHGERRRD is in order!!!! I think I just had a heart attack and haven't had any caffeine yet!

    23. Missing avatar

      Catherine on

      What a Beautiful sight❤️❤️❤️

    24. Missing avatar

      SleepyBear on

      So you didn’t ship out in the order of backers?! That seems silly. For those of us in the first 200, we should have been at the top of the list to ship. I got a tracking number but mine hasn’t been picked up...I backed on day 1 so been waiting amongst the other 199 people who have been waiting the longest.

    25. Missing avatar

      Sean Dew on

      Pease give us tracking numbers especialy if signatures are reqired

    26. Missing avatar

      Deborah Leigh on

      Waiting on my tracking number!

    27. Missing avatar

      Stella Flores on

      Okay So where is my tracking # Please.
      starlightflores@hotmail.com

    28. Candi Eldridge on

      Am I going to get a tracking number like everybody else??????????