An dieser Stelle kannst du dem Projektgründer gutes Gelingen wünschen, Fragen stellen und dich mit anderen Unterstützern austauschen. Wir bitten darum, den Austausch stets respektvoll und höflich zu halten! Danke!
We have been getting some unknown errors and are trying to move as fast as possible to fix the errors. Sorry for the delays. We have not stopped working since the campaign and we are determined to finalize this and deliver this year.
Sorry for the infrequent update. We're just so close from finalizing all tests and wanted to update everyone when all the tests were finished. We hope to be posting an update very soon.
Received a refund for my full pledge. Sent one message on Jan 6th and received an answer on Feb 22nd. Refund was in PayPal account on Feb 23rd. While their was a delay. Steve did honor his offer to refund the pledge.
To Noah Collin, Jonathan Mitchell, Kuroi, Anthony, Kevin Barrett:
If you requested a refund through the message section, you should have already received either the full refund, or a message from our staff regarding what is happening with your refund (some of the emails are incorrect and there was trouble issuing refunds through PayPal - you should have received a message regarding whatever the problem is). If you haven't already, please send us a message (not comment) regarding your refund. As stated in our update, the staff member in charge of issuing refunds is only checking the message section and not the comment section.
To kenY : Sorry about your delayed refund. There was some back and forth between you and our staff via the message section. We are only able to issue refunds via PayPal, but since you are not able to receive a refund through PayPal, we promised to send you a check. Your full refund check (including s/h) will be sent through FedEx. We will provide you with the tracking number when it is sent out. Again, we apologize for the delay.
We have already issued full refunds to most who have requested them (via message) in full - including s/h - as promised. Again, if you have requested a refund only through the comment section, please send us a message so it can immediately be processed.
Demanded of refund but nothing show up in mail. Not in my Amazon acct either. I think ww all ought to take action against the crooks promised after promised of his product that never delivered.
Does the refund come in a form of a check?
Did anyone actually get a refund because I never any confirmation from my credit card company that a refund was issued.
We apologize for the delays in update. We are posting an update very soon. As for the refunds, everyone who has requested refunds to date has been refunded 100%. Due to the holidays we may have been delayed few days, so please accept our apologies. Be sure to send us a message with your paypal account so that we can process the refunds ASAP. As for Wemagin production, we haven't stopped working. You should see an update before the new year. We have had many challenges but we haven't given up.
Updated info at kickstarter stated your product production is in progress at that time, how the hell no one ever received your device? Even govt interference, should have shipped a few dozen by now regardless how the product made, by machine or manually hand assembly or 3D printed. Totally more than dozen of engineers and programmers involved since 2012, the product ver.1 should be released by now. We all deserve an honest explanation, not BS.
Mr, Dec 25th, I still haven't see my RFID wallet as good faith of your commitment to deliver the main project device later if further postpone a little. Therefore, I decided to have refund in full including s/h paid for in cheque or forward to my Amazon acct. Highly appreciated + Thanks.
I am requesting a full refund since this project seems like it's never going to manifest into a real product. I was assigned to review your product for a company that needed a secure USB for communicating and storing documents while traveling overseas. Please credit my Paypal next 10 days or I will need to contact customer support and my credit card company.
Thank you,
Anthony
For those who have requested refunds, we have issued refunds via PayPal for the past weeks. If you haven't yet requested a refund, please send us a personal message (on Kickstarter) with your PayPal account info and give us about a week to process the refund.
Thank you for your continued support and patience.
An dieser Stelle kannst du dem Projektgründer gutes Gelingen wünschen, Fragen stellen und dich mit anderen Unterstützern austauschen. Wir bitten darum, den Austausch stets respektvoll und höflich zu halten! Danke!
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Ältere Kommentare anzeigencraig wassell vor 3 Tagen
I have requested two refunds and have been waiting over a month! I can't wait any longer for this product! Please refund
Steve Kim Projektgründer am October 18
We have been getting some unknown errors and are trying to move as fast as possible to fix the errors. Sorry for the delays. We have not stopped working since the campaign and we are determined to finalize this and deliver this year.
Christopher Sneeringer am October 17
Where we at? Any further update?
Mark Woodyatt am September 29
Any further update? Some of us are hanging on with blind faith here.
Steve Kim Projektgründer am September 2
Sorry for the infrequent update. We're just so close from finalizing all tests and wanted to update everyone when all the tests were finished. We hope to be posting an update very soon.
Qais Shawwa
Superbacker
am September 1
Is it that difficult to have at least monthly status updates? Please update.
Daniel Siegel am August 26
Steve - Any status update? Been a while. Thx
Chris Knudsen am July 30
While I really want this product at this point I don't see it happening and would like a refund. Thank you.
王涛 am July 29
Refund please.
Brett Murphy am July 6
Refund Please
cybergibbons - Andrew Tierney am May 13
I thought everyone had been refunded, I got my money back without asking.
Armando Besne
Superbacker
am May 6, 2016
Refund please
Ronald Robles Osorio am May 1, 2016
refund please
Steve LaPointe am April 13, 2016
Any updates?
Ronald Robles Osorio am April 10, 2016
refund please
Ron Mah am April 8, 2016
Hi, Steve, I have waited patiently for a long time and am tired of waiting. May I please get a refund? Thank you.
Johnson am March 29, 2016
Received my Refund. Refunded via Paypal
Joseph Stratta am March 22, 2016
I would also like a refund how do i go about this?
Anthony am March 22, 2016
I was contacted via email and told a refund would be issued. Could I have confirmation because I don't see any evidence from PayPal
Best,
Anthony
kenY am March 15, 2016
Thank You Kim. Got your refund.
Johnson am February 27, 2016
How do I request for a Refund?
Mike Bosse am February 23, 2016
Received a refund for my full pledge. Sent one message on Jan 6th and received an answer on Feb 22nd. Refund was in PayPal account on Feb 23rd. While their was a delay. Steve did honor his offer to refund the pledge.
Steve Kim Projektgründer am February 22, 2016
To Noah Collin, Jonathan Mitchell, Kuroi, Anthony, Kevin Barrett:
If you requested a refund through the message section, you should have already received either the full refund, or a message from our staff regarding what is happening with your refund (some of the emails are incorrect and there was trouble issuing refunds through PayPal - you should have received a message regarding whatever the problem is). If you haven't already, please send us a message (not comment) regarding your refund. As stated in our update, the staff member in charge of issuing refunds is only checking the message section and not the comment section.
To kenY : Sorry about your delayed refund. There was some back and forth between you and our staff via the message section. We are only able to issue refunds via PayPal, but since you are not able to receive a refund through PayPal, we promised to send you a check. Your full refund check (including s/h) will be sent through FedEx. We will provide you with the tracking number when it is sent out. Again, we apologize for the delay.
We have already issued full refunds to most who have requested them (via message) in full - including s/h - as promised. Again, if you have requested a refund only through the comment section, please send us a message so it can immediately be processed.
kenY am February 22, 2016
Demanded of refund but nothing show up in mail. Not in my Amazon acct either. I think ww all ought to take action against the crooks promised after promised of his product that never delivered.
Kevin Barrett am February 17, 2016
i want refund
Anthony am February 4, 2016
Does the refund come in a form of a check?
Did anyone actually get a refund because I never any confirmation from my credit card company that a refund was issued.
Kuroi am February 2, 2016
I would like to have a refund, this is taking way to long.
Jonathan Mitchell am February 1, 2016
I would like a refund! This has gone on to long.
Noah Collin am January 24, 2016
I'd like a refund please.
cybergibbons - Andrew Tierney am January 6, 2016
Ebola?
Where was he when he contracted ebola? When did he contract it?
http://apps.who.int/ebola/ebola-situation-reports
kenY am January 4, 2016
OK. Will stick around few more days.
Steve Kim Projektgründer am January 3, 2016
Sorry Joe, we're just testing our new codes now and will update as soon as the test is done. Give us several more days.
Joseph Stratta am January 3, 2016
New year came and went, no update....
Steve Kim Projektgründer am December 28, 2015
We apologize for the delays in update. We are posting an update very soon. As for the refunds, everyone who has requested refunds to date has been refunded 100%. Due to the holidays we may have been delayed few days, so please accept our apologies. Be sure to send us a message with your paypal account so that we can process the refunds ASAP. As for Wemagin production, we haven't stopped working. You should see an update before the new year. We have had many challenges but we haven't given up.
kenY am December 27, 2015
Updated info at kickstarter stated your product production is in progress at that time, how the hell no one ever received your device? Even govt interference, should have shipped a few dozen by now regardless how the product made, by machine or manually hand assembly or 3D printed. Totally more than dozen of engineers and programmers involved since 2012, the product ver.1 should be released by now. We all deserve an honest explanation, not BS.
kenY am December 27, 2015
Mr, Dec 25th, I still haven't see my RFID wallet as good faith of your commitment to deliver the main project device later if further postpone a little. Therefore, I decided to have refund in full including s/h paid for in cheque or forward to my Amazon acct. Highly appreciated + Thanks.
Anthony am December 23, 2015
I am requesting a full refund since this project seems like it's never going to manifest into a real product. I was assigned to review your product for a company that needed a secure USB for communicating and storing documents while traveling overseas. Please credit my Paypal next 10 days or I will need to contact customer support and my credit card company.
Thank you,
Anthony
Anthony am December 23, 2015
Refund!
Luis Emilio Linares Aranda am December 22, 2015
Dear, I need to change the direction of shipping the product to move, as I can pass them the new address?
John Kincaid am December 10, 2015
Refund.
Sam Allan Hernandez
Superbacker
am December 8, 2015
@ Kim, you mentioned you're hoping that you'll have a shipment by 2015 holiday, is that ever going to happen? It's almost 2016! Update por favor!
Kuroi am December 6, 2015
Any update?
王涛 am November 22, 2015
Me too, can I get refund?
Sahey
Superbacker
am November 19, 2015
@Kim is there any updated? Maybe I request for refund please. I already message you but don't hear anything back.
Josh Suprana
Superbacker
am October 18, 2015
If this is how long it takes for the PC version, I think I will give up waiting for a Mac version.
kaosguy am October 17, 2015
Refund.
Michael D'Angelo am October 16, 2015
Any update on this? Shipping anything? Is the device ready yet?
Nate Meade am October 13, 2015
Hi,
Please send me a refund for my backing.
Amazon Transaction ID: 198S6I223783T789PPF621BA7RHLAN1EVEM
Thank you
Andre Corsoff am October 2, 2015
Your monthly "UPDATE" and tentative ship date is past due. Please advise.
Steve Kim Projektgründer am October 2, 2015
For those who have requested refunds, we have issued refunds via PayPal for the past weeks. If you haven't yet requested a refund, please send us a personal message (on Kickstarter) with your PayPal account info and give us about a week to process the refund.
Thank you for your continued support and patience.