by Jason O'Mara
@Denise Silverthorne: We received your hug!
Let's all keep making cat lives better together, one cat at a time!
Thanks for the wonderful updates on your trials, tribulations and learning process; I learned a lot too as you shared. And anyone who loves their cat as much as I love mine I count as a friend and worthy of a big hug back!
@Linda: We've contacted you a few times and sent a return label. It seems we're not connecting by email, perhaps you can check your Spam folder. We are using the email you used to email us originally. We will email you again; please respond to confirm that you're seeing it.
Jason, I have now contacted you 3 times. The toy died and further more my cats ran away from it.
Please let me know WHEN I will receive my refund
Aww! You guys are the sweetest. Thanks for the comments. They're making our day!
I applaud your success and determination! I wish you all the success in the world!
@therese claxton: Ack, that shouldn't have happened. Please send us your most up to date address by direct message so we can send you a replacement.
A definite bummer, but my cats who aren't really that destructive broke this within an hour of it arriving. Ugh.
I felt the hug and sent one back. My cat and I thank you for a magical toy. After this experience you'll probably be able to conquer the world! ^_^
Absolutely felt it...brought a smile to my face. :)
Great, can't wait for the next iteration or new toy!