Frequently Asked Questions
Yes, there is. Unfortunately with the Kickstarter software we can not correct it after it is published. You will recieve an Explore 60 with your Early Bird Explore 60 Master Kit - not a 40L as listed.Last updated:
Carry On requirements are different from airline to airline and do change over time. Our backpacks are compressible, so you can reduce the used and visual volume of your pack. The smallest height for the 60L is 60cm. The smallest for the 40L is 58cm. This height is dictated by the Aluminum frame height. We strongly recommend you never completely pack your bag full if hoping to take it on board. As of today (Nov 24/2017) we have not heard of anyone with a Shimoda backpack being refused Carry On. Please review our comparrison images to see the compression possibilities of our packs here: https://we.tl/CWd5JEdkPa (search for 40-60 comparison (1/8).jpg)Last updated:
We have a team of ambassadors we have been working with for a while now. They are a group of folks who we believe suit our product exceptionally well and the brands spirit. They are Team Shimoda.
It is a relatively small team of 20. Our goal is to keep it small so we can keep it focused and manageable. We believe our team experience should be special for each team member onboard. We can only do that with a small and manageable amount of people. We do not think you are any less special - but we can only do so much with our limited resources.
I appreciate all the messages and offers but we currently have no plans to expand or have any openings for new ambassadors.Last updated:
We use YKK RCPU Zippers (Splashguard) in critical areas, this means that our zipper have a polyurethane coating over the zipper tape. The PU coating encourages water to bead or run off the zipper tape. This feature greatly increases water resistance and gear protection. But it is not 100% waterproof. Waterproof zipper are extremely expensive and limit convenience and usability of the product.Last updated:
We use a very unique treatment called ‘Carbonate Ether’. It is a resin created by our textile supplier giving special attention to water resistance and increased durability.
When water absorbs into DWR coated materials it adds weight and eventually penetrates – you can see this happen when you get ‘water-stains’ on your backpack or outerwear. To combat this we created a textile that would encourage water to roll off the pack before it can penetrate.
The resin creates a wax-like coating and is applied to both sides of the textile. The final product is highly water resistant and very lightweight. The nylon between the resin layers is also composed of a high-density oxford ripstop weave – which adds even more strength.Last updated:
Our packs and accesories are some of the lightest on the market. Please see the following...
A Small Core Unit weighs: .37kg/. 8lbs
A Medium Core Unit weighs: .64kg/1.42lbs. (A Medium in use will generally weigh less that stated as it includes extra dividers)
Small Accessory Case: .07kg/.26lb
Medium Accessory Case: .11kg/.32lb
Large Accessory Case: .15kg/.36
Explore 40L shell: 1.34kg/2.95lbs
Explore 60L shell: 1.49kg/3.28lbs
Explore Carry-On Roller: 3.37kg/7.4lbsLast updated:
We relaunching with 2 color ways - Blue Nights and a Seapine - Blue Nights mix.
- Blue Nights is similar to Navy Blue.
- Seapine is very much s middle point between the sea and pine tree colors. The seaplane color scheme has Blue Nights highlights.
In the future we may include more color ways. If you want to tell us your favorites - please do.Last updated:
Our packs do not comes with a hydration bladder included - but they do have a hanger and routing to add your own bladder. The multi-use side pouch can also be used for larger water bottles and the shoulder straps have a multi-purpose water bottle sleeve that can fit a 500ml bottle.
We recommend using a 'soft bottle' for the shoulder strap sleeve.Last updated:
Our bags have two sleeves that can be used to hold laptop's. On the rear access panel is padded sleeve that fits a 13" laptop. In the front panel pocket is a non-padded sleeve that fits a 15" laptop. For the front panel sleeve - we recommend you use a laptop case to protect your computer.
The rear panel sleeve only fits up to a 13" computer simply because we can't make it any wider without making the entire pack wider. Which eventually compromises the packs fit, agility and insert sizing.
Either sleeve is not limited to laptop use, they are great for organizing numerous items. Be creative.Last updated:
Yes! We include two removable accessory strap that can be attached to various points of the bag. Each strap secures by two Gatekeeper attachment points (Gatekeeper is a name given by the manufacturer). In the middle is a glove-friendly side-release buckle. This buckle also has a cam lock that secures the webbing so it will not slip.
You can use the straps to attach tents or sleeping bags to the top and bottom of your pack, or attach the (included) multi-use side pouch to the chest. You will find many uses for these straps!Last updated:
No, they do not.
But you must understand why we color them brightly. Our Accessory Cases are the most commonly removed product (from your pack) Shimoda makes. They get hung on tripods, random chairs and placed on tables in dark corners. In other words they stand a chance to be forgotten or lost. The brightness helps you find them faster both outside -- and -- inside the bag.Last updated:
It is true our Core Unit camera insert walls and dividers look thin, but the reason is not because they are under built - it is because we use much higher quality padding and protection than what you are used too seeing. We use compression molded EVA sidewalls and dividers. EVA has many advantages (and one disadvantage - it's expensive).
Let's start with the good; much greater quality control, refinement and healthier.
We specify the density best suited for the purpose of protecting your camera gear by refining the density and depth over numerous prototypes to find the perfect combination of protection, flex and rigidity.
With the addition of a laminate exterior and tricot interior we eliminate any pull or stretch of the product caused by the fastening tape. This make a much more attractive and user friendly product.
Most inserts are PE foam - this type of foam comes with limited quality control and does not have the same standards in production - it is frustrating from a developer perspective to work with.
It is very commonly used and much cheaper than an EVA product. PE comes in large rolls and almost every times suffers from wrinkles due to the nature of the soft and bulky rolls of raw material. Often PE products have a wavy appearance because of the way the rolls are stored. EVA on the hand - comes cut precisely to the pattern it was design for - and eliminates any off-cut waste for the manufacture.
One way to think of the protection and thickness is by referring to the soles of jogging shoes. Jogging shoes usually use EVA - the higher density allows for heavy impact in a relatively thin amount of sole. If you wanted the same impact protection from PE foam - you would be looking at running shoe with a sole that resembles a couch cushion.
So while our walls do look thinner - it is what is inside the walls that counts.Last updated:
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