Thanks for the update! How do we track our orders for international recipients...please advise how they have been shipped thus we can check on our side or they might get stolen. Thanks
Sorry , I didn't receive any tracking number!
Where can I see my tracking number?
Thanks to the team for all the hard work. Sincerely appreciate all the efforts puts in. Received the bottles well in time to present these as an early Xmas gift for the family. It did put a smile on their faces.
The updates and instructions have been timely and meticulous demonstrating the very passion of the creators. Keep it up !!
thanks for the update and all the hard work. now go get some rest, you guys deserve it :)
Thank you so much for all the hard work!!! My son-in-law is going to love the que Bottle for Christmas!!!!! It is great!! Wish I had ordered more now, lol.
Hi. International backer here.
Didn't get an email with the tracking number. I checked now and I'm on a pledge that says December as the shipping.
Hi. International backer here too.
And also I didn't get an email with the tracking number. Why? :-(
Tkanks a lot
I'm located in the U.S. and i havent received a tracking number. On Backerkit. its status is shown as "Ready To Ship".
Received a few days back.
Cannot seem to get a tracking number nor get into the backer account. Please advise.
I haven't received a tracking number and there is no tracking in my backer account. Want to confirm that my items have been shipped. If not, I guess I have some emergency holiday shopping to do =/ Please help!
People do not read do they? lol
I just received my tracking info. already pretty far along =) was sent 3 days ago. so it takes a few days before you receive the tracking info.
So far, very pleased!! It has caught everyone's attention in my office.
Thanks a lot I received the que bottle yesterday. There are very good, well done. You did a good job to delivery on time . Thanks again and merry Christmas.
LoL. I just received the tracking number. It seem that the delivery of the reward is faster than the tracking number.
My package is waiting in Hong Kong preparing for shipment since Dec. 13. Not sure if I'll be getting mine in time and I'm really bummed because it was a gift!
like others - mine still shows sitting in China for the last 10 days ...
I just received my bottles and love the colors! I read the note about leaning but still having an issue. The bottle is completely filled, capped, and in its natural shape.
I am in the US and have not received my tracking number. I have checked my spam folder and when I log into the backerkit site and it shows needs attention (0) and shipping (0).
I filled out my survey minutes after receiving the email about a month ago, I added a couple of add-ons which I know wont be shipped until next month. They haven't taken the money out of my account for the add-ons. I assume my card will be billed around the time those items are shipped - correct?
Can you please check on the status of my order - thanks.
Hi, Im an international backer, I've not received any tracking email.
Hi there! I am an international backer from Switzerland and have not yet received any shipment confirmation nor any indication that it's on the way. Will it arrive today so that it's on time for Christmas??
Guys, really disappointed. You simply cannot promise delivery for christmas and simply not deliver.
that's not professional and not good enough. I'm an international backer and my shipping tracking is not really moving for some days - and today it's 23rd. That's it. Need to look for alternative presents...
I still haven't received my package and I was planning on using it as a Christmas present. I also didn't get a tracking number. Please help me out here
Hi, guys... I received the tracking number 4 days ago... the status is "despatched to overseas: code MX" but... you used Singapore Post... is my quebottle really coming from Singapore or is the office at NY and is just the enterprise name? Imma bit confused.
Thanks a lot, guys.
I fully agree with Florian. Fortunatelly I don't trust "Kickstarter" promisses, so I had a backup present. Hopefully it will arrive next week and will be useful as a present for the same person which, by coincidence, as the birthday in "King's Day".
Hi, I am an international backer and have not received any shipment information yet.
I also ordered the back-up caps for Adds-on.
Could you please check on my status?
I received my bottles before Christmas as promised and really love them. I was able to share the love and gave two of them away as prizes in my ugly sweater contest. Thanks!
Regarding the "leaning" issue mentioned in other comments and addressed in your update, both my bottles almost tip over when capped, regardless of full or empty. Not exaggerating, I lightly blow on the bottle and it tips over. This seems like something that should have been ironed out in the prototyping process because it really limits the usability of the bottle if one can't rely on it to stay upright. It's really just the weakness of the very bottom crease that is causing the issue. This lack of axial stiffness also comes into play when filling the bottle in its collapsed state. The weight of the liquid causes the bottom fold to pop out, temporarily increasing the volume of the bottle. If one sets the bottle down without capping it (totally reasonable use case), it will collapse the bottom fold and spill several ounces of liquid. Really cool idea for a bottle and I'm still happy to have supported the idea, but PLEASE address these shortcomings in the next iteration!! These are not traits of a product ready for market.
We just received our bottles and would like give our opinions about the bottle and ask a question.
Yes! It is very easily collapsible, and we thought this is even too easy because of the thin material(almost effortless), maybe you guys could improve it more better with thickening the material and make it even more robust.
The cap is very good, not using any seal rubber inside the cap like any other tumbler, but still keep an air-tight seal.
The minus, because of the thin material, when we fill more than 3/4, the bottle hard to stand up straight, if we put it on flat surface.
And also because of the thin material, if we fill with boiling water, we can't even hold the bottle because we can feel the heat from outside of the bottle.
And we would want to know if you guys already tested for how long does the bottle can keep cold/hot water?
I'm also an international backer - i have read that the delivery isn't possible before christmas. so i have bought other presents. I also have thought that the delivering to europe isn't working till christmas. Thats no problem.
But the Delivery-Status isn't going on since a few days/weeks. So i hope i can recieve it in the next Weeks (before february?)
I am not an international backer. I have never received any shipping info, and I am paid in full. I would like to know when I'm getting my bottle.
Hi! I'm not an international backer, haven't seen any updates on tracking shipments yet.
I haven't received my shipment or a tracking number. I live in the U.S. What can I do?
I added clip-lids which I understand pushes back my deliver date, but have not received any confirmation or tracking either. Thank you, looking forward to using these!
I also haven't received my shipment or a tracking number. I am in Toronto, Ontario, Canada.
Hi - I haven't received anything yet (I am in the UK) and don't know how/where to track the package. Could you please help? Thanks.
still didn't get anything???
I'm a back from Austria...
I backed 2 bottles and haven't received them yet. Can you provide me with information about when they will arrive. I'm a backer from Denmark.
I have not received my 4 bottles yet. In Winnipeg, Canada
I haven't received anything. What do you guys need to track my order?
I still haven't received my order, either.
Still haven't received my order, 2 bottles. I am moving to a new address, is there anyway of knowing where my package is? I did not receive any shipping info.
I was expecting these for Christmas and didn't think I'd have to deal with this for my move.
I too, am waiting still for my bottles to arrive. I did get an email with a tracking number but it can never seem to locate it in Canada. Can you please advise when I should be expecting them? I thought I would have had them long ago!
I have not received a tracking number and am moving. I need to get a new address to you guys ASAP.
No delivery seit.....Four bottles, Shipping to Germany....Tracking Number ?
I lost the link to check for my tracking number. Would you be able to provide that link to me again?
No tracking number, no word on reward. :(
i'm not sure what else to do-- I have washed my bottles multiple times and tried boiling them and leaving them in the boiling water for a very long time, and they *still* have a strong terrible chemical/plastic smell, and water drunk from them tastes that way as well. advice?