Surveys Start Going Out Today & Throughout The Week!
Today we will start sending out your BackerKit surveys via the email you’ve provided for your Kickstarter account (or Paypal account for a few of you). It is important to respond to your survey as quickly as you can since we need this information for fulfilling your rewards. *Step-by-step instructions in Update #12.
How do I receive my survey? You should receive an email from BackerKit this week with a link to your account that includes all your Backer information in it. Due to the large number of Backers, it may take a few days for ALL the emails to go out. Please be patient. (And don’t forget to check your spam folder.)
How do I fill out my survey? You do not need to create a BackerKit account to fill out your survey, just click on the survey link, fill it out, and you’re all good to go! You will be able to answer questions about your rewards preferences, provide shipping information, and pledge for more “add-ons” if you'd like. (Step-by-step instructions in Update #12!)
If you use your Facebook login for your Kickstarter account, the BackerKit survey will be sent to the email address you use for your Facebook account. (If you have previously contacted us to update your email address, you are all set!) If you have another email address that you would prefer to use, please message us and we will help you sort it out.
Again, if you don't receive your survey today, please be patient as we are sending out surveys in batches.
Jean & Kevin
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