Use this space to cheer the creator along, and talk to your fellow backers.
Have a question?
For those of you still looking for product/refunds, here's what I received a couple of years ago.
On January 27, 2015, our office filed a lawsuit against Russell Kercheval doing business as the Circle City Card Company in the Marion County Superior Court, which was concluded by entry of a Consent Judgment. As part of this Judgment, Mr. Kercheval agreed to send out the product purchased by all consumers who had not received it. A copy of the Judgment is attached.
As of this date, you should have received the product you purchased from Mr. Kercheval through his 2012 Kickstarter campaign. If you have not received your product, please contact me.
I thank you for allowing the Office of the Indiana Attorney General for assisting you in resolving your complaint.
Deputy Attorney General
Consumer Protection Division
Office of the Attorney General
302 W. Washington Street, 5th Floor
Indianapolis, Indiana 46204
Phone: (317) 234-6784
Fax: (317) 233-4393
It took some more discussions with Mr. Snodgrass, and there was part of the promised product that was never delivered, but I did get most of what I had originally backed for.
Please refund me my $103 usd....my email is firstname.lastname@example.org please do the right thing
Hi as i can see i'm not the only one who didn't receive my package, so as the other members i would like to find a solution...please mail me at email@example.com
Can I please either get my cards or a refund?
Send me my cards or my refund
Send me my refund. $134.80. You have my email to issue the refund via PayPal.
Still no cards or REFUND
Refund me. You logged in again yesterday. Have the guts to do the right thing.
Where's the complaints form so I can go at this fraudster too - it looks like the cxxt has now been forced into delivery...
Look who checked in again yesterday. Refund me, Russell. You know how much you owe me and the email with which to send me the refund. Get on it.
Refund me. You logged in on February 27th, 2016. You've seen the comments.
still waiting something happen -*-
Uh...feel free to send me my refund at some point before I die of old age. Thanks.
I saw some people got decks but I never did. But whether he likes it or not, I got them anyway.
It seems that justice start to really looks for this kind of project. It's sad, but if some person need that to give their pledgers the reward they paid for, so be it. Did someone received the deck without a lawsuit ?
WOW! Am I reading this right?? People are starting to get decks??
These were supposed to be part of my son's 18th birthday present... He's now 21yo.
He still asks whether I've heard anything, occasionally...
Let's hope the cards and dice show up...
Russel I ordered a brick, still nothing at least 3 years later. You'd better send it to me ASAP. Otherwise there are gonna be some serious consequences.
That's disappointing :(. I just got a response from Mark re. the dice, apparently Russell has run out of dice is now sending decks as replacements. Mark has said he is unable to follow it up any further so if we want results we'd need to go back to Russell. Although I really doubt we're going to get anywhere doing that.
I got pretty much the same thing as Beau... I had pledged for 12 decks + brick + dice + bag, and got 14 decks + brick this week.
Hi All, I've finally received part of my original pledge (I'm in Australia), it seems Russell has sent me 14 decks instead of my original pledge of a brick plus 20 dice (10 of each).
I've sent another email to Mark Snodgrass to see what he can do from his end.
For what it's worth, anyone who hasn't gotten their product should contact Mark Snodgrass; he's the Deputy Attorney General in charge of the case. Mark.Snodgrass@atg.in.gov
He and I have been in communication for about a month now. He reports that progress is being made, though so far, his promises to me have been as empty as Russell's originally were.
How would i go about filing a consumer complaint against, and not only, russell/circle city cards, I'm from the UK. Sick of the amount of creators that are giving the ones that actually fulfill their orders a bad name, and of course not getting what i paid for.
Still haven't received anything, but I haven't filled out the complaint form. I was hoping to avoid having to do so, but it appears I have no choice left. I'm owed an uncut sheet, 15 decks and 5 pairs of the matching dice.
Haven't received any email or any cards. Haven't filled out the complaints form either but will do so now.
I have also received the email. I wonder if he still has uncut sheets and dice. It would be nice to finally get something.
I just got that email as well! Of course, I have not yet received any product, so now I get to tell the AAG that, and go from there. Still, this is more progress than I've seen in 18 months!
Cool, got an email from the attorney with the lawsuit that was launched against him :) According to that, he's forced to send out the rewards to everyone even if you haven't filed a complaint. It says he's forced to provide proof that the items were sent to everyone (not sure how they know who 'everyone' is though).
I still do not receive the tracking number.
already sent the order?
You can send the tracking number?
The interesting question: Did all of you filled out a complain form? Then he was oviously forced to send this stuff out.
Which means people who didnt filled out the complaint left empty handed.
Just got my cards (Australia). I was really trying to be patient and not complain about how long it was taking. But 2+ years for just a deck of cards is pretty sad...
I haven't received my reward yet. Glad to see others finally getting their rewards. What pissed me off was seeing these cards for sale in a game shop a few months ago. So mad that they are for sale at retail, but we've yet to get an update (last one over a year ago) or receive anything.
I received my AIP bottle and 2 packs here in New Zealand today! I submitted my complaint to the AG in May last year.
I see some people are receiving their packages, I hope I get mine soon too, I am also in Canada.
received today the package!!! I ordered 2 decks and 2 dice , received 3 decks but still awsome thae this is finally over
Live in Canada. I recieved my order out of the Blue Today. It was like Christmas. I also went to the Attorney General a year ago. Not sure if this helped but i got my order over 2 years later!!!!
Still no sign here.
3 packs arrived today (as ordered). Completely out of the blue, and unexpected. I will give a little credit for him actually fulfilling my order......BUT.......it should never have taken this long and should not have been so much work to get what I was owed. Pleased I got the cards but will NEVER deal with him again.
I am in the uk and also made a complaint to the Attorney General over a year ago.
I am stunned! Here in Vancouver, Canada I received my cards. Funny thing is the customs declaration says 8 decks and 20 dice. Inside the box was 9 decks and no dice. I am glad he is still trying to make good on this kickstarter.
ps I did make a complaint to the Attorney General over a year ago.
No dice though
Wow, just got mine at my old address, good thing my parents still live there!
cant believe that someone gets his ordered stuff after all this time.
did you guys used a legal attorney?
Got my cards Finally, they are Great THANKS
I have received today my 2 bricks! Hope he shipped the uncut too!
It has been close to three years and I had to send a couple of complaints to the Attorney General, but today I finally got my cards and half of the dice I ordered. Good luck to the rest of you who are still waiting! I had already given up hope long ago.
I filed a consumer complaint with the IAG in April, 2014 (and I am located in Colorado, USA). I never received any kind of communication from the IAG other than an email in May, 2014 that my complaint has been reviewed and assigned to a Deputy Attorney General. Today I received my complete Kickstarter fulfillment from Circle City Cards. Brick, 20 Dice, and a dice bag.
I just added it in the city field as there was room. I hope it works. It felt satisfying filling out the form, as at least it makes you feel like you have a chance to get your money back from this fraud artist. Unfortunately, he has ruined anyone else's chances of getting Kickstarter backing from me!
How do I post to IAG when I'm from Finland? The form linked here doesn't give me the option to tell IAG I'm from outside the US.