Use this space to cheer the creator along, ask questions, and talk to your fellow backers. Please remember to be respectful and considerate. Thanks!
How would i go about filing a consumer complaint against, and not only, russell/circle city cards, I'm from the UK. Sick of the amount of creators that are giving the ones that actually fulfill their orders a bad name, and of course not getting what i paid for.
Still haven't received anything, but I haven't filled out the complaint form. I was hoping to avoid having to do so, but it appears I have no choice left. I'm owed an uncut sheet, 15 decks and 5 pairs of the matching dice.
Haven't received any email or any cards. Haven't filled out the complaints form either but will do so now.
I have also received the email. I wonder if he still has uncut sheets and dice. It would be nice to finally get something.
I just got that email as well! Of course, I have not yet received any product, so now I get to tell the AAG that, and go from there. Still, this is more progress than I've seen in 18 months!
Cool, got an email from the attorney with the lawsuit that was launched against him :) According to that, he's forced to send out the rewards to everyone even if you haven't filed a complaint. It says he's forced to provide proof that the items were sent to everyone (not sure how they know who 'everyone' is though).
I still do not receive the tracking number.
already sent the order?
You can send the tracking number?
The interesting question: Did all of you filled out a complain form? Then he was oviously forced to send this stuff out.
Which means people who didnt filled out the complaint left empty handed.
Just got my cards (Australia). I was really trying to be patient and not complain about how long it was taking. But 2+ years for just a deck of cards is pretty sad...
I haven't received my reward yet. Glad to see others finally getting their rewards. What pissed me off was seeing these cards for sale in a game shop a few months ago. So mad that they are for sale at retail, but we've yet to get an update (last one over a year ago) or receive anything.
I received my AIP bottle and 2 packs here in New Zealand today! I submitted my complaint to the AG in May last year.
I see some people are receiving their packages, I hope I get mine soon too, I am also in Canada.
received today the package!!! I ordered 2 decks and 2 dice , received 3 decks but still awsome thae this is finally over
Live in Canada. I recieved my order out of the Blue Today. It was like Christmas. I also went to the Attorney General a year ago. Not sure if this helped but i got my order over 2 years later!!!!
Still no sign here.
3 packs arrived today (as ordered). Completely out of the blue, and unexpected. I will give a little credit for him actually fulfilling my order......BUT.......it should never have taken this long and should not have been so much work to get what I was owed. Pleased I got the cards but will NEVER deal with him again.
I am in the uk and also made a complaint to the Attorney General over a year ago.
I am stunned! Here in Vancouver, Canada I received my cards. Funny thing is the customs declaration says 8 decks and 20 dice. Inside the box was 9 decks and no dice. I am glad he is still trying to make good on this kickstarter.
ps I did make a complaint to the Attorney General over a year ago.
No dice though
Wow, just got mine at my old address, good thing my parents still live there!
cant believe that someone gets his ordered stuff after all this time.
did you guys used a legal attorney?
Got my cards Finally, they are Great THANKS
I have received today my 2 bricks! Hope he shipped the uncut too!
It has been close to three years and I had to send a couple of complaints to the Attorney General, but today I finally got my cards and half of the dice I ordered. Good luck to the rest of you who are still waiting! I had already given up hope long ago.
I filed a consumer complaint with the IAG in April, 2014 (and I am located in Colorado, USA). I never received any kind of communication from the IAG other than an email in May, 2014 that my complaint has been reviewed and assigned to a Deputy Attorney General. Today I received my complete Kickstarter fulfillment from Circle City Cards. Brick, 20 Dice, and a dice bag.
I just added it in the city field as there was room. I hope it works. It felt satisfying filling out the form, as at least it makes you feel like you have a chance to get your money back from this fraud artist. Unfortunately, he has ruined anyone else's chances of getting Kickstarter backing from me!
How do I post to IAG when I'm from Finland? The form linked here doesn't give me the option to tell IAG I'm from outside the US.
Never received anything. Didn't lose much money wise, but I REALLY wanted this deck. I hate this guy. I really do. And if he ever decides to create another one I will be there to tell everyone to check out how this played out. Never let this guy get any more money.
Never got any decks yet
Theres a shame thing on unitedcardists.com for card projects.
We need to make a kickstarter wall of shame for all the failed projects. Name and shame those people (like our friend here) to prevent them from taking other peoples money. This way when people search his name, they can see negative ratings. I am sick of backing con artists. I want back those projects who are honest and try there best to deliver rewards.
This piece of crap has shafted us all. If he was to get jailed for fraud maybe he would get shafted in a different way.
OOOOOh Thanks to God, i'm not Crazy.... Jonathan D. Bailey and Timo... i have the same problem... i pledged to get 8 decks with one signed and the 10 dices in the velvet pocket... nothing received at the moment....
Anyone had any progress getting their fulfillment lately?
Tired of ignoring this, just sent a message informing Mr. Kercheval that he has seven days to respond before filing a complaint with the IAG, just to make sure I can honestly say I attempted to contact him directly before filing. I assume I'l lbe back in a week to say I've filed a complaint as well....
Backed, but I never got any card decks from this project, and apparently I'm not alone with this. (international shipping to Finland) :(
I'm afraid that the only way you'll see your decks is through the Indiana Attorney General's Office. Look at the main comment section for this project and you'll see that other international Backers have found success using this method.
Backspace Media posted the address on Jan 22 - Russell W Kercheval 8662 Chessie Dr, Indianapolis, IN 46217 (317) 851-8769 (the county is Marion). The form is here: http://www.in.gov/attorneygeneral/2434.htm
Backed at the $80 (international to Canada). No sign of any cards and no response from the project creators... What exactly can we do about this?
What an asshole
I did receive my cards (and dice) through not in the quantities I paid for but I guess I'm glad I got something.
I digress. It looks like Mr. Kercheval has moved on to other ventures called Fisheye Studio Rental. So, hey, at least your money bought him some nice studio equipment and lighting that he can rent out and make a buck on, right? (Asshole)
Our buddy Adam Clarkson (formerly of CircleCityCards.com and the miserable failure of the Army Playing Cards) even commented on one of the photos this past march, so they're still in some sort of cahoots with each other.
Russell Kercheval, he's a little cunt....
I submitted a complaint about a month ago but haven't heard anything back...
"We have all heard of nightmares with blown delivery dates or shipping nightmares... I have been doing this for over a year now and I have a great system down for shipping."
Now you are one of those nightmares. Congrats scammer.
give it up. this guy wont send anything to anyone.
but karma is a bad motherfcker - he'll get what he deserves.
Its incredibly frustrating when someone cheats like this. It spoils everything for everyone.
It was only $35 for me... but thats my hobby money... and if I spend it I want what I pledged for. $35 is a reasonable portion of a months hobby spend for me!
So don't be thinking somethings gone wrong and he's remorseful - he aint he's shifting what you all paid for elsewhere
Just so you all know the little cunt is still selling your cards elsewhere....
11 days ago he logged in....still reading all this here....
russell you're a bastard and a scammer!! I can't undestand you can make this to the people that trusted you.... I'm very dissapointed
Russell you need to deliver or refund or you'll get sued like the Asylum project is!
I sent my form into the IAG mid march...I got a reply email from them soon after, however I have not heard anything from them since and I STILL do not have my cards or dice!
Cards have still not been sent! I'm surprised Russell hasn't updated or hurriedly sent out product owing after that article about suing due to kickstarter fraud came out last week!