It's gonna be a Sudio product since day one, as the team is known as a division of Sudio. The only thing made me disappointed is I paid premium price for a pair of earbuds. We can choose a pair of refurbished Dash, brand new The Headphone, or even two pair of Dear Ear wireless buds with the same amt of cash.
So I guess this means that the Truu brand is dead. "Nivå" fits right in with the other Sudio product names, so I assume it's going to be a Sudio product.
@Leigh Thal
Yeah, I figured as much. I'd just like them to open up that stupid muffin-like case to see how it looks like inside.
@Ray Wong
I know this thing failed. What I don't know is why they need to "re-invent the wheel", so to speak. It's like they're trying to make something already commercially available en masse from scratch.
They even admitted it in that Swedish interview;
”Ja, eftersom våra kunder inte längre kommer att vara early adopters utan vara kunder på en mer mogen marknad blir det ännu mer angeläget att vår produkt är bättre än övriga”, säger Nils-Fredrik Mörner.
If the market is already full of similar Wireless Earbuds (with Bragi Dash soundly trouncing Truu in terms of 1. price, 2. functionality and 3. current availability, aesthetics aside), sounding slightly better or having slightly longer battery life is nice but not to point to warrant the price tag of 150 Euros.
@BlackGauntlet from the moment the team claimed they are failed to add the wireless charging feature this project is technically failed. Most of us have no more expectation on the project, but if the Swedish press feature (please find it from comment below) is true, it's still acceptable as they offer us a pair of wireless earbuds before October. Of course we don't want the story of Arist repeats.
The "true wireless" term is so vague that it doesn't clarify whether it is wire free or charge cable free...
@BlackGauntlet : looking at the earbuds themselves, you see the twin prongs. So I believe they will charge inside the case in a fit position and the prongs will locate.
Essentially, not wireless charging like hoped, but the carry case will carry charge and in a sense offer somewhat of a 'wireless charge'...
I don't understand what's the meaning of "True Wireless Earbuds" anymore after this project.
I've always thought that plain ol' Wireless Earbuds would be Earbuds that are not connected to any wires.
This project taught me that, no, there are False Wireless Earbuds out there.
Definition to those are not stated though. I thought it had something to do with being able to charge wirelessly but also, no.
Can you show us how this "new" design can be charged?
A lot of people here seem to be backing on the premise of aesthetics while I'm backing innovation which seem to be missing a lot from what I can see thus far.
New design looks better. Lower profile. Definetly black for me. More discrete. Dont like the white i've seen on airpods. Probably ill just use one speaker most of the time.
I assume Truu is dead silently. Comparing with Phazon and Bragi, I don't know how difficult it is to show us any visual material of the developing prototype, tooling and samples. The only reasons: it's a pure scam, or Sudio's social media manager is an idiot.
Hey guys! I got a update from Sudio finally. Attached the content of e-mail for your reference. There is a ticket number for my enquiry through e-mail. But I delete it as privacy concern.
===============================================================
Thank you for contacting the Sudio Service Center.
The truu earphones will be launched in Sweden after the summer.
Please do not hesitate to contact us if we can help you with anything else. We always have time for our valued customers :)
Can someone please tell us wtf is going on?!?!? "Estimated shipping date is end of March 2017". It is now almost the end of April, just communicate with your backers it's that easy people, we deserve answered and a legitimate timeline
Little question: in the future (maybe one month or one year, almost as precise as your delivery date) I will be moving to Japan. In that case what happens to my pledge? I can tell you right now that I will not be paying more for it, and in case you cannot deliver I except a total refund
Aww... it's April and we were told that we could expect the earbuds, that we can buy in your local store for 1/4 of it's price, to be delivered to us....
Actually wondering which company holds responsibility for this case. Public records seem to indicate that Sudio AB is much more than a partner, and actually run this project fully. Kickstarter should be able to see which company holds this Kickstarter account.
Public records show that all Truu / TRUUkickstarter domain names registered with either @sudio email addresses and/or Suio telephone numbers, by one of the founders of Sudio AB. The people named a involved with thecampaign seem to be Sidudio staff according to their current LinkedIN profiles.
It would help enormously, if Sudio management would clarify the pubic records below with a statement about their involvement, responsability and position in this case.
INFO from public records
=======================
The domain TRUUWIRELESS.com was registered by Mr. Jonas Wistrand on 2016-03-30T16:23:48Z. The expiration date of the domain is: 2017-03-30T16:23:48Z.
Public record details at http://allwhois.org/whois/truuwireless.com Domain Name:TRUUWIRELESS.COM
Domain ID: 2017268664_DOMAIN_COM-VRSN
Registrar WHOIS Server: whois.tucows.com
Registrar URL: http://tucowsdomains.com Creation Date: 2016-03-30T16:23:48Z
Registrar Registration Expiration Date: 2017-03-30T16:23:48Z
Registrar: TUCOWS, INC.
Registrar IANA ID: 69
Registrar Abuse Contact Email: domainabuse[at]tucows.com
Reseller: SiteGround Spain S.L.
Registrant Name: Jonas Wistrand
Registrant Organization: Jonas Wistrand
Registrant Street: Idungatan 10 A
Registrant City: Stockholm
Registrant State/Province: XX
Registrant Postal Code: 11345
Registrant Country: SE
Registrant Phone: +46.8272001 (THIS IS THE MAIN PHOEN NUMBER OF SUDIO AB)
Registrant Email: jonas.wistrand[at]gmail.com
Admin Name: Jonas Wistrand
Admin Organization: Jonas Wistrand
Admin Street: Idungatan 10 A
Admin City: Stockholm
Admin Postal Code: 11345
Admin Country: SE
Admin Phone: +46.8272001
Admin Email: jonas.wistrand[at]gmail.com
Tech Name: Jonas Wistrand
Tech Organization: Jonas Wistrand
Tech Street: Idungatan 10 A
Tech City: Stockholm
Tech State/Province: XX
Tech Postal Code: 11345
Tech Country: SE
Tech Phone: +46.8272001
The domain truukickstarter.com was registered by Mr. Jonas Wistrand (jonas@sudio.se) on 2016-04-26.
Public details at http://allwhois.org/whois/truukickstarter.com, see election of details below.
Domain Name:truukickstarter.com
Registry Domain ID: 2024177176_DOMAIN_COM-VRSN
Registrar WHOIS Server: whois.ascio.com
Registrar URL: http://www.ascio.com Creation Date: 2016-04-26T00:00:00Z
Registrar Registration Expiration Date: 2017-04-26T07:39:22Z
Registrar: Ascio Technologies, Inc
Registrar IANA ID: 106
Registrar Abuse Contact Email: abuse[at]ascio.com
Registrar Abuse Contact Phone: +44.2070159370
Registrant Name: Jonas Wistrand
Registrant Organization:
Registrant Street: Idungatan 10
Registrant City: Stockholm
Registrant Postal Code: 11345
Registrant Country: SE
Registrant Phone: +46.707453293
Registrant Email: jonas[at]sudio.se
Mr Wistrand also is the registrant of the main sudiosweden.com domain.
Domain Name: sudiosweden.com
Registry Domain ID: 1850171974_DOMAIN_COM-VRSN
Registrar WHOIS Server: whois.gandi.net
Registrar URL: http://www.gandi.net Creation Date: 2014-03-12T14:01:01Z
Registrar Registration Expiration Date: 2017-03-12T14:01:01Z
Registrar: GANDI SAS
Registrar IANA ID: 81
Registrar Abuse Contact Email: abuse(at)support.gandi.net
Registrant Name: Jonas Wistrand
Registrant Organization: Sudio AB
Registrant Street: Grev Turegatan 35 BV
Registrant City: Stockholm
Registrant Postal Code: 11438
Registrant Country: SE
Registrant Phone: +46.86152300
Registrant Email: info(at)sudio.se
Admin Name: Jonas Wistrand
Admin Organization: Sudio AB
Admin Street: Grev Turegatan 35 BV
Admin City: Stockholm
Admin State/Province:
Admin Postal Code: 11438
Admin Country: SE
Admin Phone: +46.86152300
Admin Email: info(at)sudio.se
Tech Name: Jonas Wistrand
Tech Organization: Sudio AB
Tech Street: Grev Turegatan 35 BV
Tech City: Stockholm
Tech State/Province:
Tech Postal Code: 11438
Tech Country: SE
Tech Phone: +46.86152300
Tech Phone Ext:
Tech Email: info(at)sudio.se
We understand people's concern about the honesty behind the project but the obstacles we have run in to were not anticipated.
With the available funding and new characteristics previously communicated, we are still looking for new solutions on how to develop Truu and find manufacturers that can meet our requirements for quality, design and functionality. *Estimated shipping date is end of March 2017*.
Thanks for your patience
Regards
The Truu Team"
Yay! We are gonna get the earbuds this week!
They have not and will never lie to us!
Can I have my tracking no., please?
Dear Truu creator:
Please provide a refund since the Wireless Charged Earbuds hasn't been delivered to me as promised. My reward pledge hasn't been fulfilled as of yet. Due to a lack of communication & seemingly major disinterest on your part, please provide me with a full refund immediately upon receipt of this note. Thank you.
Hier kannst du den Projektgründer anfeuern oder dich mit anderen Unterstützern austauschen.
Noch Fragen?
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Ältere Kommentare anzeigenRay Wong vor 6 Tagen
It's gonna be a Sudio product since day one, as the team is known as a division of Sudio. The only thing made me disappointed is I paid premium price for a pair of earbuds. We can choose a pair of refurbished Dash, brand new The Headphone, or even two pair of Dear Ear wireless buds with the same amt of cash.
Tomas vor 6 Tagen
So I guess this means that the Truu brand is dead. "Nivå" fits right in with the other Sudio product names, so I assume it's going to be a Sudio product.
BlackGauntlet
Superbacker
am May 24
@Leigh Thal
Yeah, I figured as much. I'd just like them to open up that stupid muffin-like case to see how it looks like inside.
@Ray Wong
I know this thing failed. What I don't know is why they need to "re-invent the wheel", so to speak. It's like they're trying to make something already commercially available en masse from scratch.
They even admitted it in that Swedish interview;
”Ja, eftersom våra kunder inte längre kommer att vara early adopters utan vara kunder på en mer mogen marknad blir det ännu mer angeläget att vår produkt är bättre än övriga”, säger Nils-Fredrik Mörner.
If the market is already full of similar Wireless Earbuds (with Bragi Dash soundly trouncing Truu in terms of 1. price, 2. functionality and 3. current availability, aesthetics aside), sounding slightly better or having slightly longer battery life is nice but not to point to warrant the price tag of 150 Euros.
Ray Wong am May 22
@BlackGauntlet from the moment the team claimed they are failed to add the wireless charging feature this project is technically failed. Most of us have no more expectation on the project, but if the Swedish press feature (please find it from comment below) is true, it's still acceptable as they offer us a pair of wireless earbuds before October. Of course we don't want the story of Arist repeats.
The "true wireless" term is so vague that it doesn't clarify whether it is wire free or charge cable free...
Leigh Thal am May 22
@BlackGauntlet : looking at the earbuds themselves, you see the twin prongs. So I believe they will charge inside the case in a fit position and the prongs will locate.
Essentially, not wireless charging like hoped, but the carry case will carry charge and in a sense offer somewhat of a 'wireless charge'...
BlackGauntlet
Superbacker
am May 21
I don't understand what's the meaning of "True Wireless Earbuds" anymore after this project.
I've always thought that plain ol' Wireless Earbuds would be Earbuds that are not connected to any wires.
This project taught me that, no, there are False Wireless Earbuds out there.
Definition to those are not stated though. I thought it had something to do with being able to charge wirelessly but also, no.
Can you show us how this "new" design can be charged?
A lot of people here seem to be backing on the premise of aesthetics while I'm backing innovation which seem to be missing a lot from what I can see thus far.
Alexander Alsén am May 21
New design looks better. Lower profile. Definetly black for me. More discrete. Dont like the white i've seen on airpods. Probably ill just use one speaker most of the time.
Paul Ross am May 19
Znaps2. more con artists getting away with it thanks to Kickstarter's greed.
Ray Wong am May 18
I assume Truu is dead silently. Comparing with Phazon and Bragi, I don't know how difficult it is to show us any visual material of the developing prototype, tooling and samples. The only reasons: it's a pure scam, or Sudio's social media manager is an idiot.
Carlos García Conde am May 18
This is my second scam... last time I buy at Kickstarter
Michael Antonis am May 16
There is nothing "first" about this product, except how well we've been scammed. Thanks, lesson learned.
BlackGauntlet
Superbacker
am May 15
@Christian Riesen
It's not an option.
You're entitled to your reward.
You should not compromise.
Christian Riesen
Superbacker
am May 10
I got me some Hereplus now and they are individually linked as bluetooth devices. Might be an option?
Mattias Ekblad am May 9
Now they say delivery is postponed until autumn 2017.
Only in Swedish
http://digital.di.se/artikel/kickstarter-succen-forsenad-ett-ar-vi-hoppades-pa-lite-for-mycket
Claudia S. am May 8
When is it shipping out? Please give us another update asap!
Edmond am May 7
I think TRUU team would be updated here when Apple Airpod 2 came out.
David am May 7
Does anyone know how to go about getting a refund?
Chris Garisto am May 6
wtf
Cory Scott Layton am May 4
This is not looking good...
Maria Lorentzen am May 3
Their website is belly-up and I've gotten no response from messages left. How do we go about starting legal action to recoup our investments?
Joe am May 2
Update?
ChrisJohn am April 28
I would like to cancel my pledge and ask for a refund !!!!!!
Yanling たん am April 27
I reported this project to kickstarter some time ago but no updates :(
Yanling たん am April 27
Hellooooo an update would be nice.
I saw the jabra wireless buds and thought of this. And surprise surprise, no update since Feb.
When is it shipping out? Please give us another update asap!
José Valiente am April 24
Reported this scam to Kickstarter, not that I think it will help.
First and last time I use crowdfunding!
Chun Chi Lo am April 22
Hey guys! I got a update from Sudio finally. Attached the content of e-mail for your reference. There is a ticket number for my enquiry through e-mail. But I delete it as privacy concern.
===============================================================
Thank you for contacting the Sudio Service Center.
The truu earphones will be launched in Sweden after the summer.
Please do not hesitate to contact us if we can help you with anything else. We always have time for our valued customers :)
Kind Regards,
Sudio Service Team
Chris Garisto am April 20
Can someone please tell us wtf is going on?!?!? "Estimated shipping date is end of March 2017". It is now almost the end of April, just communicate with your backers it's that easy people, we deserve answered and a legitimate timeline
springli am April 12
Any update?
Refund,pls
Anyone can help us?
Paul Ross am April 11
Hope this doesn't turn out to be another Znaps!
Jireh Ong Joo Ler am April 10
Really all we want is an update more than once every like 5 months.
Because it looks like the creator just took the money and ran.
Idriss Chikh-Bekada am April 9
Little question: in the future (maybe one month or one year, almost as precise as your delivery date) I will be moving to Japan. In that case what happens to my pledge? I can tell you right now that I will not be paying more for it, and in case you cannot deliver I except a total refund
BlackGauntlet
Superbacker
am April 6
Aww... it's April and we were told that we could expect the earbuds, that we can buy in your local store for 1/4 of it's price, to be delivered to us....
It's like we were being lied to.
William Lee am April 4
@Creator I want to cancel my pledge and for you to refund me
Leigh Thal am April 3
April is well on its way now and we don't even have a confirmed product design for old technology.
What is this project even bringing to it's backers?
Bert van Loon am March 28
Actually wondering which company holds responsibility for this case. Public records seem to indicate that Sudio AB is much more than a partner, and actually run this project fully. Kickstarter should be able to see which company holds this Kickstarter account.
Public records show that all Truu / TRUUkickstarter domain names registered with either @sudio email addresses and/or Suio telephone numbers, by one of the founders of Sudio AB. The people named a involved with thecampaign seem to be Sidudio staff according to their current LinkedIN profiles.
It would help enormously, if Sudio management would clarify the pubic records below with a statement about their involvement, responsability and position in this case.
INFO from public records
=======================
The domain TRUUWIRELESS.com was registered by Mr. Jonas Wistrand on 2016-03-30T16:23:48Z. The expiration date of the domain is: 2017-03-30T16:23:48Z.
Public record details at http://allwhois.org/whois/truuwireless.com
Domain Name:TRUUWIRELESS.COM
Domain ID: 2017268664_DOMAIN_COM-VRSN
Registrar WHOIS Server: whois.tucows.com
Registrar URL: http://tucowsdomains.com
Creation Date: 2016-03-30T16:23:48Z
Registrar Registration Expiration Date: 2017-03-30T16:23:48Z
Registrar: TUCOWS, INC.
Registrar IANA ID: 69
Registrar Abuse Contact Email: domainabuse[at]tucows.com
Reseller: SiteGround Spain S.L.
Registrant Name: Jonas Wistrand
Registrant Organization: Jonas Wistrand
Registrant Street: Idungatan 10 A
Registrant City: Stockholm
Registrant State/Province: XX
Registrant Postal Code: 11345
Registrant Country: SE
Registrant Phone: +46.8272001 (THIS IS THE MAIN PHOEN NUMBER OF SUDIO AB)
Registrant Email: jonas.wistrand[at]gmail.com
Admin Name: Jonas Wistrand
Admin Organization: Jonas Wistrand
Admin Street: Idungatan 10 A
Admin City: Stockholm
Admin Postal Code: 11345
Admin Country: SE
Admin Phone: +46.8272001
Admin Email: jonas.wistrand[at]gmail.com
Tech Name: Jonas Wistrand
Tech Organization: Jonas Wistrand
Tech Street: Idungatan 10 A
Tech City: Stockholm
Tech State/Province: XX
Tech Postal Code: 11345
Tech Country: SE
Tech Phone: +46.8272001
The domain truukickstarter.com was registered by Mr. Jonas Wistrand (jonas@sudio.se) on 2016-04-26.
Public details at http://allwhois.org/whois/truukickstarter.com, see election of details below.
Domain Name:truukickstarter.com
Registry Domain ID: 2024177176_DOMAIN_COM-VRSN
Registrar WHOIS Server: whois.ascio.com
Registrar URL: http://www.ascio.com
Creation Date: 2016-04-26T00:00:00Z
Registrar Registration Expiration Date: 2017-04-26T07:39:22Z
Registrar: Ascio Technologies, Inc
Registrar IANA ID: 106
Registrar Abuse Contact Email: abuse[at]ascio.com
Registrar Abuse Contact Phone: +44.2070159370
Registrant Name: Jonas Wistrand
Registrant Organization:
Registrant Street: Idungatan 10
Registrant City: Stockholm
Registrant Postal Code: 11345
Registrant Country: SE
Registrant Phone: +46.707453293
Registrant Email: jonas[at]sudio.se
Mr Wistrand also is the registrant of the main sudiosweden.com domain.
Domain Name: sudiosweden.com
Registry Domain ID: 1850171974_DOMAIN_COM-VRSN
Registrar WHOIS Server: whois.gandi.net
Registrar URL: http://www.gandi.net
Creation Date: 2014-03-12T14:01:01Z
Registrar Registration Expiration Date: 2017-03-12T14:01:01Z
Registrar: GANDI SAS
Registrar IANA ID: 81
Registrar Abuse Contact Email: abuse(at)support.gandi.net
Registrant Name: Jonas Wistrand
Registrant Organization: Sudio AB
Registrant Street: Grev Turegatan 35 BV
Registrant City: Stockholm
Registrant Postal Code: 11438
Registrant Country: SE
Registrant Phone: +46.86152300
Registrant Email: info(at)sudio.se
Admin Name: Jonas Wistrand
Admin Organization: Sudio AB
Admin Street: Grev Turegatan 35 BV
Admin City: Stockholm
Admin State/Province:
Admin Postal Code: 11438
Admin Country: SE
Admin Phone: +46.86152300
Admin Email: info(at)sudio.se
Tech Name: Jonas Wistrand
Tech Organization: Sudio AB
Tech Street: Grev Turegatan 35 BV
Tech City: Stockholm
Tech State/Province:
Tech Postal Code: 11438
Tech Country: SE
Tech Phone: +46.86152300
Tech Phone Ext:
Tech Email: info(at)sudio.se
On LinkedIN, Mr Wistrand mentions that he is Co-founder and COO at Sudio AB (https://www.linkedin.com/in/jonas-wistrand-a7960332/)
Other co-founders are:
Johan Gawell (https://www.linkedin.com/in/johan-gawell-2777b865/) Since 2012
Carl Sundqvist (https://www.linkedin.com/in/carl-sundqvist-73261041/) since 2012 .
Mr Nils-Fredrik Mörner, the designer, is mentioned as Business Developer, Head of Travel Retail at Sudio AB (https://www.linkedin.com/in/nils-fredrik-mörner-57198a26/)
BlackGauntlet
Superbacker
am March 28
"Update #15 For backers only.
Nov 16 2016
Dear all,
We understand people's concern about the honesty behind the project but the obstacles we have run in to were not anticipated.
With the available funding and new characteristics previously communicated, we are still looking for new solutions on how to develop Truu and find manufacturers that can meet our requirements for quality, design and functionality. *Estimated shipping date is end of March 2017*.
Thanks for your patience
Regards
The Truu Team"
Yay! We are gonna get the earbuds this week!
They have not and will never lie to us!
Can I have my tracking no., please?
BLro Tan am March 26
please check when will my order will be coming. it seem to take very long time
Peter Hedges am March 25
I would like a number you are reachable on to discuss a refund. This is now ridiculous.
souichiro tachibana am March 24
Please update ╯‵Д′)╯彡┻━┻
ChrisJohn am March 20
I would like to cancel my pledge and ask for a refund !!!!!!
Jonathan Wolk am March 18
When are you going to start issuing refunds?
LEE, BIEN-U am March 18
Refund my money. hey what r u doing.
Janus Tan am March 16
Dear Truu creator:
Please provide a refund since the Wireless Charged Earbuds hasn't been delivered to me as promised. My reward pledge hasn't been fulfilled as of yet. Due to a lack of communication & seemingly major disinterest on your part, please provide me with a full refund immediately upon receipt of this note. Thank you.
Henrik Norinder am March 14
Excuse me, I believe you have my T-shirt...
BlackGauntlet
Superbacker
am March 14
Hooray! 2 more weeks before this totally mediocre earbuds are shipped to us!
Unless we were *gasp* lied to?
Gabriel Gomez
Superbacker
am March 12
I want a fully refund!
Wong WaiLam am March 8
This is a suck experience and I don't trust Kickstarter anymore. @kickstarter
YiSeul am March 5
Please refund
Carlos García Conde am February 27
I want a fully refund NOW, it´s a JOKE
BlackGauntlet
Superbacker
am February 21
https://www.kickstarter.com/projects/2028337563/ember-blaze-true-wireless-stereo-earbuds
Another cheaper wireless earbud that also uses the same charging method!