by Phillip McGregor
Gotta love telstra! Imagine what it would be like if our custom was not important to them
Sorry to hear about your situation and hopefully it's resolved sometime next week. I will say though, you've had one of the best lines of communication with backers for a Kickstarter. Some big companies only give an update once a month.
I will agree with Luke above. Your communication has been very good. I don't think that I have had as good communication with any other KS project as yours. Hopefully they will realize how important you are and fix your phone lines.
Since my custom is obviously of supreme importance to them, Telstra has just informed me (and, presumably the rest of those affected) that the ETA on repairs has been extended to the 26th ... and I am not sure I believe THAT any more than (rightly) I believed the ETA of the 25th.