Our beloved national telecom, Telstra, keeps on telling me that 'your custom is important to us' ... but, of course, nothing could be further from the truth.
My landline has been out since Monday, with an estimated time to repair of the 25th ... but my ADSL internet connection was working (with intermittent dropouts every 5-6 hours) OK.
Until this morning. Which is why 'my custom is important to them'...not.
It's gone down as well, presumably due to their ineffective efforts to repair the landline (to be fair, an unspecified but 'large' number of other customers in the immediate area are also being told how important their custom is as well ... ) and now the 'to be repaired by date is 26th ... and I have little confidence that they have even the slightest clue as to when (or if) they will get their act together.
The upshot of this is that I am sending this from my local Library ... and that means that I will probably only be intermittently responding to any emails, Kickstarter IMs or other messages you post here for the next several days. Once I send this I won't have access again until Sunday (my gaming group gets together on Saturdays, and the venue is on the other side of Sydney, an hour's drive in good traffic) and then, again, only by heading down to the Library again.
So if I am off the air or slow to respond, thank Telstra because I am such an important customer for them!