How did you decide which fulfillment company to work with?
Last activity on  |  5 answers
We decided to use Integracore in the USA and Ideaspatcher (now renamed "Nift" - please note the edit note below) in the EU.  The main reason for choosing each of these is that they offered a combine-assemble-shrinkwrap need that we had at the time (rare, but needed). The secondary reason we chose Ideaspatcher is that they will act as your "Importer of Record" in the EU.  That means they pre-pay VAT on the manufacturing side of things, so customers don't have to front-door pay VAT on the retail value side of things.Integracore was ok to work with, but pretty pricey.  I don't think we'd choose them again unless more shrink-wrapping shenanigans was needed.  Shipnaked (aside from their not-so-household-friendly name) is now really trying to storm the Kickstarter fulfillment market with a pretty solid business and pricing model.  We'll see if they accomplish what they're setting out to do.  We'll be working with them on our next project to assess what they bring to the table.Happyshops in Germany has been pretty great, but there's a pretty significant language barrier, otherwise has been excellent.EDIT: I dislike saying something disparaging, but I'm here to serve you, not the companies I've worked with.  To this end I share that working with Ideaspatcher has been a terrible experience in the long run.  They delayed shipping our products over 6 weeks (costing us over $3500), and are still holding our excess items that should be returned to us for over 5 months as of the time of this writing, and are now ignoring my emails on the topic.  We are not the only company they have wounded in 2016, and so they have renamed themselves "Nift" to dodge the bad press.  They are strictly to be avoided.  Sorry for the negative news.Warm regards,John Wrot!Gate Keeper GamesMore advice at www.gatekeepergaming.com
John Wrot!


Honest opinions on why my campaign's failing?
Last activity 2 days ago  |  2 answers
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Hello Tony,I am sorry to hear your campaign isn't going as you hoped. Fortunately you are strong enough to ask for opinions and improve. TOP!I read your project. Some honest observations and tips:A great test is to watch a kickstarter video without sound.  And see if you understand what it is about and why you should care and back the project.  Video is shared on the internet and social media. Often watched with low sound volume or no sound at all. By watching it like this it still needs to be clear what the project is about.When I watched yours it wasn't clear what the game is about exactly. And I am not even talking about being motivated to back the project. So my genetral advice: look at your video and make more clear what ist is about an why someone should back it. Even if thet don't hear the sound.  Make a preview and show it to people who don't know about your project at all.Secondly the video lacks personal content. I see someone drawing and flipping papers. Further on I almost see a face but not quite. Only a headless chest.. If you wan't to engage people and convince them the most valuable piece of advice I can give anyone is this: 'only people convince people!'. Not logo's, custom designed icons on your kickstarter page, soundtracks. These can seriously add to it but the main aspect are 'people'. In your case:you should take the opportunity and  take a moment and talk to the viewers. They want to look you in the eye! This is your moment. Show your enthousiasm and convince them!. Viewers don't know you. They want  to be shown: who is this guy?? Do I like him? Do I like this game? Will he be able to deliver?Third: It's is about a game. Game's should be fun. And I don't see anyone playing the game. Only explanations but no real people playing the game and really enjoying it. So: where is the emotion? Where is the fun?In general, viewers don't back based upon logic facts. they back/buy based upon emotion. So show much more emotion in your video and on the page itself!  All the logic explanation and details are important but only to back and strengthen the decision (sub)consciously made by the vieuwer: "this is a nice game. This looks fun. i would do well if i would have it Friends would like to play it together with me. I wan't to back it"  But I need to rationalyze buying it (and it is a kickstarter project so there is risk involved).  I will check some facts. read  details in the text. Look at the pictures. And hopefully they are in line with the  the story in the video and how I expect the game to be. and last: After the video you start right away about how the game works. But I first want  to know what the project is. In just a few seconds. . What is it, what is it about. For whom? Why? Should I care and read on, watch the video or skip it and watch something else.  All this can be shown in the video. but you should repeat it in the text. The video can be shared an linked to on the web.  But the first thing most people do on a kickstarter page is not watch a few minutes of video. instead they quickly scan the headlines and then decide to watch the video or not. Good luck with your project Tony!Ben Voors (Easycue, kickstarting june 2017)
Ben Voors
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