Shipping Update
Hey Everyone!
It's really great to see that so many of you are so engaged and eager to know when you will get your hands on a WakaWaka Power+ (please note the limited edition ´plus´ for 25% extra battery capacity. These days we really have our hands full with logistics and fulfillment. All together we´re shipping out over 8,000 Powers with various accessories, some with names, some with a WakaWaka Light enclosed, all of them with waterproof pouches. It´s quite some organization, but ... we have professionals handling this actually, since we want to limit the room for error to a minimum.
The Powers are coming in in batches. The first batch already arrived last Monday, so we were able to ship some out already. Now we´re also receiving accessories, so we can start making different packages. Currently a batch for EUROPE and REST OF THE WORLD (outside of North America) has been held up by UPS at Dutch customs, since we´re shipping those from the Netherlands. We expect these to be delivered to our fulfillment partner tomorrow (Friday) but it will be a tough one to get those out still the same day. So if you live outside of North America, you may encounter some delay
DELIVERY EXPECTATIONS
It is always dangerous to try to give precise delivery dates, since we depend on third parties, who in general keep their promises, but not always (as we´re noticing now with UPS...). But, let me give you our best estimate at the moment.
- USA/Canada : fulfillment has started and first units are expected to go out on Friday, more will go out during the days after the weekend. Give it a few days for them to get to your doorstep.
- Europe : although some have gone out already, the bulk is delayed, so we will start shipping coming Tuesday/Wednesday. European deliveries may take up to 4 working days
- Asia, Pacific, Africa, South America, Middle East: since orders from these corners of the world were quite substantial, we had to use economy service, with a track & trace though and ensured shipping, but deliveries may take as long as 10 working days. So although we start shipping out coming week, pls hold your horses until the end of May.
If your order has not arrived within let´s say a week from above expectations, than chances are it got stolen or lost in the mail. It may happen to app. 2 or 3%, mostly exotic and remote locations though. In that case let us know. We´ll check what happened and fix it for you.
UPDATES
Since many of you are so very excited, we will be posting more updates next week to keep you posted on progress.
POWER FAMILY & GIFT BOX
It is my pleasure to introduce to you: WakaWaka Power in the exclusive color which we like to call ´KICKSTARTER GREEN´. check out the WakaWaka Gathering and the packaging design. It won´t be long now before you can show off the worlds most efficient & compact solar power station & light to friends and family!
Ok ´nuff said for today. I will be in touch after the weekend. And sincerely hope you appreciated the update again ;-)
Warm wishes,
Camille