763
Backers
$73,361
pledged of $5,000 goal
0
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Funding period
Jun 6, 2012 -
Jul 5, 2012
(29 days)
- First created · 18 backed
- Chelsea Lillian Thompson 591 friends
- Website: qu-bd.com
Pledge $5 or more
13 backers
You'll receive one of our CNC machined .35mm nozzles. With an M6 thread, they are compatible with most extruders currently on the market!
Estimated delivery: Aug 2012Pledge $14 or more
4 backers
A stainless steel high-temp 12v heater cartridge for use with ours or any other 3D printer extruder. Get the ultra-clean look and extra temperature control with one of these!
Estimated delivery: Aug 2012Pledge $34 or more
17 backers
A Single Extruder kit with power resistor heating element. Just add your own NEMA 17 motor and you're off to printing!
Estimated delivery: Aug 2012Pledge $46 or more
53 backers
A Single Extruder kit with 12v HEATER CARTRIDGE element. Just add your own NEMA 17 motor and you're off to printing!
Estimated delivery: Aug 2012Pledge $49 or more
33 backers
A COMPLETE Single Extruder kit (as above) with everything you need including an extra torquey NEMA 17 motor. (International customers please add $7.00 for shipping)
Estimated delivery: Aug 2012Pledge $61 or more
159 backers
A complete HEATER CARTRIDGE Single Extruder kit with everything you need including an extra torquey NEMA 17 motor. (International customers please add $7.00 for shipping)
Estimated delivery: Aug 2012Pledge $68 or more
23 backers
Two Extruder kits to mount at the same time...that's right, DUAL EXTRUSION!!! Includes two of everything except for the mount (you just need one!). Just add two of your own NEMA 17 motors and get to printing in two colors or materials at the same time!
Estimated delivery: Aug 2012Pledge $96 or more
38 backers
A DUAL EXTRUDER KIT with DUAL CARTRIDGE HEATERS. Two NEMA 17 Motors required but NOT INCLUDED.
Estimated delivery: Aug 2012Pledge $98 or more
94 backers
A complete DUAL EXTRUDER kit AND two extra torquey NEMA 17 motors for your printing pleasure! (International customers please add $12.00 for shipping)
Estimated delivery: Aug 2012Pledge $129 or more
301 backers
A fully assembled DUAL EXTRUDER with DUAL HEATER CARTRIDGES. Plug it up and get printing! (International customers please add $12.00 for shipping)
Estimated delivery: Aug 2012
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Show older commentsCreator Chelsea Thompson on March 20
It is 3/64 or 1.4mm . They are generally used facing inward.
Creator mike smith on March 20
Just been putting it together: Is it intended on a dual for the nozzles to be on inner or facing outer? Looks like it can run both ways. Also, what size is the hex set screw in the cog, the hex size, not the thread?
Creator Chelsea Thompson on March 8
I apologize but I'm not showing any e-mails from you. We are getting another one sent out first thing in the morning. Thank you!
Chelsea
Creator David Craig on March 7
I pledged at the $141 level ($129 + international shipping) and have not received any confirmation or packages from yourself. My credit card was charged on the 6th July. Could you please look in to this for me? Perhaps you could reply by email. David
Creator David Craig on February 20
Hi Chelsea, I have not received my order as yet. David
Creator Ronny Ager-Wick on February 17
Chelsea, I sent you a private message a couple of weeks ago regarding shipment of my dual extruder head, but I didn't get a reply. Please let me know if there's any confusion.
Anyway, I forgot to give you the address when you sent the survey form many months ago, but filled it in a couple of weeks ago. I know it's incredibly late, but I was wondering if you could still send me my extruder (dual with cartridge heaters, without motors)?
Thanks a lot, and looking forward to receive it,
Ronny.
Creator Chelsea Thompson on February 10
We have another one on its way to you.
RPM workholding info.
http://www.fabric8r.com/forums/showthread.php…
Creator Jason Wang on February 6
Hi Chelsea,
Two months I have been waiting and still not received my replacement Hobbed Bolt yet.
Can you check for me and see if it's send out yet? Thanks!
Creator Rolf-Dieter Klein on January 23
Question to the RPM 3D printer with milling (I am beta tester...) -- how are the parts fixed to the bottom of the machine - are there t-slots for this purpose?
Creator anonymous-va212 on December 21
I just received the missing extruders! Thank you and merry christmas!
Creator anonymous-va212 on December 12
The package on 9/24 was for the two extruders. I received your e-mail with the tracking number for the other four extruders. Thank you for the fast response and the tracking number.
Creator Chelsea Thompson on December 12
anonymous-va212: We are showing your package delivered on 9/24. I have PMed you the tracking information.
The stereolithography process that we are employing is not the same type as the Form 1 printer nor does it employ any of the software wizardry that 3D Systems is alleging that Formlabs is infringing. We made very sure before starting development that the path we were going down would not infringe any patents. Our process is elegant and simple.
Cheng: thanks!
Creator anonymous-va212 on December 11
Correction - lawsuit with 3D systems who own the patents for 3D stereolithography.
Creator anonymous-va212 on December 11
If I were you I would not add the stereolithography 3D printing to the options for your RPM 3D printer until the lawsuit with other kickstarter "Form 1" has come to an end. They could ask kickstarter to kick your 3D printer off their website because of the patent claim.
Creator anonymous-va212 on December 11
We never received the 4 extruders I ordered after posting three e-mails about this over several months. Today our Makerspace had to use parts from another source because of this. Could I have our money back please.
Creator Cheng on December 11
Hi Chelsea, sent you a PM about my extruder!
Creator Chelsea Thompson on December 11
Also anyone that has NOT received their extruder please message me so I can send out a replacement quicklyy. Thank you!
Creator Chelsea Thompson on December 11
Eddie K and George Kozlovski: both of yours should have arrived some time ago as they were shipped in October. We will send out the missing ones first thing in the morning.
On a side note one we just received back a returned package that was sent on 10/19...crazy it takes so long!!!
Creator Eddie K. on December 10
I've backed 9 projects, this one is different. I haven't received my order after 3 months they promised to. I wish them happier customers. Best, Ed.
Creator George Kozlovski on December 10
Hi Chelsea, as it is getting closer to Christmas could you please send me tracking information on my extruder so that I can see were it is at - may need to make arrangements to hold my mail as will be away during the Christmas Holidays.
Creator Jason Wang on December 6
Hey, thanks for the replacement Chelsea!
BTW,the 12V heater cartridge melt Polycarbonate pretty well, glad I got that over the traditional resistor :D
Creator Evaristo Ramos on December 1
Chelsea = gymnast.
Mike calm down a but bro, they are trying to work with you, i am pretty sure they are not trying to scam you what would be the point? they actually shipped out stuff you know, a tad of patience is probably required, it will get there, i can understand the frustration. just my humble opinion.
:/
Roo
Creator Chelsea Thompson on November 29
We print out all the shipping labels in bulk to save time hence the delay from printing to shipping. The initial delay was us waiting for parts. Your second order has been printed and shipped in the same day.
We already shipped you your order which shows in tracking as leaving Miami, FL on November 9th as you had mentioned below. Typically when no information is shown after that point it has not been past customs into the destination country.
When we drop off a large shipment (126 boxes went out today) to the USPS it does usually take them a few hours to check them in and for the tracking to update. If you check the tracking in the morning you will see that they are on their way again. I will be monitoring the shipment to make sure it gets to you.
Thank you!
Creator mike on November 29
Chelsea,
The extruder is in the mail? You gave me that line last time...
October 22, 2012 Electronic Shipping Info Received
November 02, 2012, 6:38 pm Accepted at USPS Origin Sort Facility LITTLE ROCK, AR 72209
Took you 2 weeks to get the item in the post last time. WHY???
Dont give me the line its stuck in customs here. Ive rang Australia Post its not in the country. Last track entry
November 09, 2012 Depart USPS Sort Facility MIAMI, FL 33112
Shipped another???? From the USPS
"The U.S. Postal Service was electronically notified by the shipper on November 21, 2012 to expect your package for mailing. This does not indicate receipt by the USPS or the actual mailing date."
TAKE THE EXTRUDER TO THE POST OFFICE AND EXPRESS SHIP IT. DONT WAIT ANOTHER TWO WEEKS TO GO TO THE POST OFFICE!
Creator Chelsea Thompson on November 29
We do care, that's why we sent the original shipment and included tracking information. In good faith despite that it is most likely stuck in customs on your end (where the tracking number shows it to be) we have shipped another unit to you and have sent over tracking information. When you receive the second set please feel free to give it to a friend or another enthusiast. Thank you!
Creator mike on November 28
Why cant you email me a tracking number??? Did you actually send an extruder last wednesday? If I had backers that had not received their units, Id be trying a lot harder to make it up to them. Perhaps you just dont care...
Creator Chelsea Thompson on November 28
Eddie K: we are showing 2/2 messages responded to and the tracking number was sent out on 11/06. I will call and check on the package for you. Thank you.
Evaristo Ramos: :)
Creator Eddie K. on November 28
Sadly I have still not received anything, nor answered my emails requesting tracking info.
Creator Evaristo Ramos on November 25
The only thing hotter that the dual extruder is Chelsea :P
Thanks for all the hardwork you all have put into this, awesome post-kickstarter communication, yall are a model for all the others.
Humbly,
Roo
Creator mike on November 23
Could I get the track number for the replacement extruders? thanks
Creator Chelsea Thompson on November 22
No problem, we will ship a replacement out to you as soon as the post office opens up again!
Creator Jason Wang on November 22, 2012
Hi Chelsea, bad news. I went ahead and forced my set screw into the Hobbed Bolt, and the thread is completely flattened. I tried to hold the thing on the shaft with super glue, and it holed for about 30 mins printing before got loose :P
Creator Chelsea Thompson on November 21, 2012
PM's sent. We are dispatching a replacement today.
Creator mike on November 21, 2012
What did the USPS have to say about the location of the extruder? Do they know where it is? When it will arrive? There is still time today to get a substitute out before Thanksgiving. Id be happy to pay the Express charge. If the original one ever shows up I will ship it back. My printer is useless without the extruder. I cant build the Christmas presents Ive designed with out it. You can make more money, You cant make more time.
Creator Chelsea Thompson on November 20, 2012
PMs sent!
Creator david grossman on November 20, 2012
Chelsea, can you look into my extruder shipment? You said you were going to send out a replacement extruder and pm me the tracking info. I have not received anything yet.
Thanks for looking into this.
Creator George Kozlovski on November 20, 2012
Chelsea I received one of my two extruders ordered about third week of October. The small box label mentions 2 plastic extruder kits and qty 2 but only one plastic extruder kit in the box.
Could you please send my second complete extruder when possible.
Creator Chelsea Thompson on November 20, 2012
By shipping an extruder to you and sending you the tracking information is not giving you the 'run around'. I'm sorry that it has not arrived yet, but if it is indeed lost in the mail then we are happy to send another one out to you. The USPS does not always update tracking information once it leaves the country. I have received numerous e-mails from international customers that have received their package without the tracking number actually showing delivered. I will contact the USPS when they open in the morning. If they cannot give me concrete information on its whearabouts then we will dispatch another one immediately.
Creator mike on November 20, 2012
Chelsea I just called Australia Post (International contact +61 3 8847 9045) the with the number you gave me. THE PACKAGE IS NOT IN AUSTRALIA! Customs DOES NOT HAVE IT. How would you feel if the table was turned and you were receiving the run around you have been feeding me. The package has not been seen since 9 November. Its mostly ocean between the USA and Australia so if its not in either its most likely gone missing. DO THE RIGHT THING! GET AN EXTRUDER (assembled or not) PUT IT IN A FEDERAL EXPRESS BOX AND SENT IT TO ME TODAY. Doing the right thing, its called good customer service.
Creator Chelsea Thompson on November 19, 2012
I must have been a bit confused because, there is another customer that has exactly the same name as you do (with the same spelling), which shipped on the 29th, sorry for any confusion. In regards to the tracking data it is showing as having left the country on the 9th. It is most likely in customs in your country as the tracking does not generally update until it leaves customs. Thank you for your patience!
Creator mike on November 18, 2012
Chelsea,
On 9 Oct you said "Yours has been assembled and is in testing right now. It should ship before the end of the week"
On 24 Oct you said " It was shipped on Monday"
From the info on the track number, 2 Nov was when you finally took the package to the post office.
The extruder has not been seen since 9 Nov.
This is been ridiculous! GET A DUAL EXTRUDER with DUAL HEATER CARTRIDGES (assembled or not) PUT IT IN A FEDEX BOX AND SHIP IT BEFORE THANKSGIVING!!!
Creator Salvador Lario on November 14, 2012
Ok, no problems.
Thanks Chelsea.
Creator Chelsea Thompson on November 14, 2012
We left the heater block unanodized because we discovered that when doing very high temperature prints @250c+++ that the block would change color (a very nasty gold/brown color). We didn't want our customers to be concerned with the color change and since it is covered mostly by ceramic insulation we left it natural.
Creator Salvador Lario on November 14, 2012
Chelsea has come to me Heater Core Block but aluminum not ANODICED IN BLACK.
Why? I him like all ANODICED IN BLACK Heater Core Block color as you assure us.
2- Unit-CNC Machined Aluminum ANODICED IN BLACK Heater Core Block PLEASE!
Creator Rolf-Dieter Klein on November 14, 2012
Yes I got mine last week, took some time after it left US (28 oct) there was no track anymore. Could take some weeks with USPS and when its stuck in custom.
Creator Chelsea Thompson on November 13, 2012
mike: the tracking number we sent you some time ago is showing it as having left the US. Most likely since it isn't showing anything on your end yet it is most likely in customs.
Creator mike on November 13, 2012
WHERE IS MY KICKSTARTER EXTRUDER???
Creator Jeffrey Cornish on November 13, 2012
Received my Extrudre in August and have just assembled it tonight. Nice work!
A couple of questions,
Do you have a diagram/image of how this needs to mount to the X-carriage of a Prusa type Reprap?
how closely should the UMHW Filament Drive Block and the nut/chassis block?
Thank you,
Jeffrey Cornish
Creator Chii-Lih Lee on November 13, 2012
Thanks for the response. Hoping to receive the extruder soon.
Creator Chelsea Thompson on November 12, 2012
PM's sent