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Funding Successful
This project successfully raised its funding goal on November 21, 2011.
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Declare your love for robots with your own Romotive logo button!
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One Romotive 'I Heart Robots' T-Shirt to wear while you wait for your robot to arrive!
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We'll send you one Romo smartphone robot! Add $12 for shipping outside of the US.
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Party Pack - Get Two Romo smartphone robots. Race them, battle them with a friend! (Same shipping terms as above)
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One limited edition Romo smartphone robot-- lasered engraved, numbered from 001-100 and will arrive in time for Christmas! Included in the package is our “I heart Robots” t-shirt and a thank you letter signed by the makers, Peter and Phu. Shipping is included worldwide.
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We'll send you three Romo smartphone robots! If you want more than three, add $70 for each additional robot. Add $24 for shipping outside of the US.
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We're two engineers who've been building robots since we were kids. We recently quit our job and school to work on the project full time under our company, Romotive. We're passionate about delivering highly functional, well-designed, accessible robots.
Dear Romotive Team,
Hope I will receive my Romo soon as I'm waiting on EU version. As I saw batteries arrived, firmware is finished and there is no more excuse regarding immediate shipment.
If my parcel is already shipped please provide me with tracking no.
Hey Romotive! I've also not received my Romo yet. I guess the parcel service is just taking so long. Have you a tracking number in order to track the shipping?
@ Cheng yours already went out UPS I'll contact you by email today. @ Raphael you never listed an address (The only Users who do that usually have come by the office and build their own) Send your address to support@romotive.com and it will be sent on tue(mon is memorial day). @S. langenbach I've been posting about the Eu Romo's they all will be shipped by tues. (I originally said mon but post office services will be closed). We have supplies, we have solutions, and were moving full steam ahead. Thank all of you :)
Nerds @Romotive
Still no Romo too...
Please help....
Still no Romo here....very weird !
And i was told here in the comment section it was shipped 27 march, later i was told it was shipping 9 may.....but still no Romo ?!
Romotive can you track my order or give me at least a honest answer ?
Still excited to see your
Hi James, have you check with the carrier or customs? am I the only one who is not receiving the robot?
Hello, great news nation, the batteries arrived today (finally). We have already started the testing and assembling process. All remaining kickstarter orders should ship by tuesday! We wish everyone to have an awesome day (we wont get to see outside much). Thanks to everyone for being patient, R-day is coming soon.
-Nerds @ Romotive
No thank you Nick and to all of our loyal users for being so patient with us. It's saturday morning here @ Romotive headquarters getting ready for a long (kinda long, till 6) day. To the EU users who het yet to receive a Romo, the batteries will arrive in a few days. Your Romo will be shipped the day after they arrive next week. To those shipping to EVo or Garmt make sure you send us you shipping charges so we can get that back to you. Thanks everyone we will be in touch soon:)
My Romo arrived this morning! I've built him and tested him and he works like an absolute dream!!
I'm going to be doing a feature on him on my website (I hope that's ok Romotive) but it will be a few days until I get time to sit down to write and test him a little more!
I'm so exited, I'm like a kid at Christmas!!
Thanks Romotive, and thanks for the hard work in the face of these EU problems, it's paid off and it's a job well done!!
To @Anne Van Rossum we will try to get your Romo's out quickly. Make sure you email me at Jamese@Romotive.com if you think of any resources we could provide, that would help you with what your doing. loving your enthusiasm!
Hi romotive! Thanks for all the hard work and sorry to hear about the audio loudness setting. You've to have a lot of deaf people in the USA. :-D Anyway, from what I understand you start shipping to Europe on the 25th of May, so plus shipping time - which can suck at customs if you're not clear about the contents of the shipping package - it will probably arrive in the second week of June. I hope you can confirm this, because it means I can have one of my interns working on it.
Hi @Cheng hsieh Sorry about that I will personally track down your Romo on monday. Email me at Jamese@Romotive.com and we can talk about the fastest way to get yours to you. As for the EU update we are currently assembling Romo's as fast as possible and we will continue to ship them as we pump them out. Every one who shipped their Romo to Evo we will be processing those refunds by next week so get them to us if you have them .........Thanks everyone for being so patient.
Much love
Romotive Nerds
i think you have problems shipping to asia, still no lucks.
Good stuff !!!
Thanx for the response !
Hopes are up again ;)
Do you have an ETA for our Romo's? Thanks guys, enthusiasm restored!!
To @S. Langenbach and @nick M we shipped your Romo's yesterday. The EU problem updates will begin again today. As of right now we are testing and shipping out EU bots as fast as we can. Everyone Who ordered a Romo before 03/1/12 your Romo will be starting the quest to his new home before the 25th of this month. This would be sooner but we had a bad batch of hearts for Romo and had to send them back(two weeks ago). The Day that they arrive here, they will be in Romo's and the next day they will be shipped. Thank you all for being so patient, we are working 100 mph here at Romo Nerds Headquarters.
Nerds @Romotive
I'm losing my enthusiasm now, what's happened to these updates Romotive? Don't say it if you're not going to do it.
So what about the daily update? I still haven't received my Romo and the Romo guys are not answering on my emails.
Still waiting for Romo.....whats up ?????
received my Romo today and it is beautiful. Apparently it doesn't move since I live in Europe. That is a bit annoying, but it is good to see you guys working on the issue.
Thanks! --- and thanks for the proper customs declaration!!! Great stuff.
Hey everyone we are finalizing the last few things with our connects in the EU. Soon you will be receiving an email with instructions on how to get your boards fixed....We will be in touch soon
To @SangYong, i'll contact you on monday and update you on the status of you Package.
........Time now for the daily EU update. We are still forging distribution channels, but we expect this phase to be done early this week. Then we will be shipping all supply's into the EU and solidifying the back and forth postage situation. After those steps, we can begin to give some medical attention to those Romo's. Once again, the Nerds want to thank everyone for be SO patient with us, we are putting lots of time and effort into getting this issue resolved.
I'm still waiting new circuit board, treads and T Shirts.
Please check again.
Hey guys @Mark D your right, we should do that, it would definitely make my life a lot easier. Also @mark email me (Jamese@romotive.com) and I'll send you some links for free Xcode video tutorials. ........................Now for the daily EU update. We do have several fixes, tested and ready to go. We are now in the phase of planning out distribution channels that are quick and won't cost anything to our users. We will begin the process of updating EU Romo's very soon.
That little card in the box should have mentioned, Turn Up Headphone Volume To Max...
Reading comments here I figured it out, and both robots worked fine.
Now, when can I start coding myself with XCode, to have our two robots do sumo-wrestling?
What are the three forward-facing detectors?
BTW, the dog went berzerk, the Smiley Face makes our little Yorkshire attack Romo.
@Romotive cheers for the update, hearing from you daily will be awesome and we will all appreciate it I'm sure.
Cheers Romotive!
Yes, we have been busy working on how to fix the EU problem. We have a couple of fixes in the works and are still doing testing (with lots and lots of phones). We are also working on implementing the device into Romo, and getting you the updated firmware. I will be personally posting an update on this board everyday so that all of You, our loyal supporters will know exactly where we are in the process of getting you your Romo. Also we just setup a new customer service line so we can deal with issues faster and better. The number is (702) 330 5760. Thank you all for being so patient.
(@Romotive - Don't get me wrong, I understand you guys are super-busy, and hey if there's suddenly a big problem and you're doing your best to fix it, we'll (or at least, I'll) be understanding. But if there is a big problem - You need to TELL US.
How do you think it feels when you get snappy, quick responses to your first few emails, then when you tell you guys the Romo is broken you get no response ever again? For me, it has felt like I was ignored and would probably never see a working Romo.
I'm sorry this has happened to you guys, it sucks that you've encountered such a huge problem. But all it would have taken would be one email explaining the EU situation to all EU customers and then most of us would happily be patient. Disappointing people sucks, and I know you guys don't want to do it, but right now your lack of explanation is causing a lot of customers to lose their trust in you.
Ah right, thanks Nick! I really appreciate you letting me now. Shame I didn't hear it from them =/
@Shimmergeek I've had an email from them (about a week and a half ago) saying that EU phones have the volume reduced some how before they are sold to us. So Romo essentially cannot hear his/ her commands and thus won't work. From what I understand (and that's not a lot) they are working on a new "board" and will be sending the boards out to EU customers as soon as they have a fix. I actually haven't got my Romo yet because of this problem with volume, but it should be remedied soon I hope.
@Jan van Tilburg, I guess this is the same problem, though my emails got a response and an update of what is going on.
I hope this helps!
@Romotive, I have no problem with how you have dealt with me guys (it's been beautiful) but it's not a good impression on the other backers who are awaiting updates and the like. Have a morning of sending emails, it will be awful, it will be tedious, you will want to leap from the roof a tall building, but it will keep us backers happy and content for another few weeks.
Hi Guys, noting received here in the Netherlands. I sent you a message some weeks ago but that was not answered either. What's up?
It arrived very quickly (to the UK) and was missing 2 screws but these were also sent very quickly and you guys were super-helpful, then when it first wouldn't work you guys gave me great trouble-shooting advice, but it still wouldn't work and I've heard nothing in two weeks now. I'm starting to get a bit worried.
My Romo won't move... I've contacted four times now using three methods of contact (four now) - please get back to me with some support.
You guys were very helpful and fantastic at first but since I said it won't move (two weeks ago) I've heard nothing?
Everything's great, except it won't move...
thanks, crossing fingers
To @chengyu your Romo was shipped yesterday. We will try to keep tabs on the ETA of your Romo. Send an email to support@romotive.com and you will be added to the update list. Thank you for supporting us and for being so patient, we're doing our best.
no lucks in Asia...still waiting
Thanks guys, I appreciate the quick reply to my email.
Yes, we are here to answer all of your questions and/or concerns. Like @Nick said below shoot us an email and we will get back to you A.S.A.P. We are working as fast as possible to fix the EU problem (Literally seven days a week). We want to thank you for being so patient and ensure all of our backers that we are working very hard to bring you the best product possible.
@Nick, I'm in Australia. The EU problem doesn't affect me. I'll ping them direct.. Cheers...
Got mine in the mail today (I'm in Calgary, Canada). Put it together. Tried it out and no movement until I realized I needed to switch the power on. Duh! Works now with my Iphone 3GS on the romo and IPad 2 app.
I do find it weird that up on the "control stick" makes it go backwards. Although since there is only the rear facing camera, it is going in the direction the camera faces. It would be great to have the software option to reverse it.
Can't wait until the Romo guys get all the initials shipped so they can sit back down and start working with Romo owners to develop more apps and spark ideas for ad ons.
Got my Romo today and it was well built!
Couldnt get it to run first time round. Updated to the latest iOS and still unable to run it.
Finally trigger the music function and it came to life!
Trigger it back to Wifi mode and controls worked too!
Brilliant!
@Gavin where are you? Im in the UK still awaiting delivery but I had an email a few days back explaining that they are waiting on newly prgrammed boards to fix this volume issue EU phones have. Aparently there are about 150 still to ship, but rather than send a Romo that wont move they opted to wait and send a Romo thats been updated.
They should have contacted you though, drop them an email, they are quick to reply.
Guys, seriously - some sort of update on shipping progress would be really appreciated. Your last update with cool pics of happy customers was almost a month ago... there seems to be a large number of people who haven't received anything, and your silence on the shipping front is not exactly an endearing trait...
Just got my second one in the mail, awesome service. I sent them an email friday about not having one of the robots, and I got it across the country Monday. Now if only romo would work with my campus' wireless... oh well only a few more weeks until I can unleash romo.
Got mine to Sweden and it works perfectly with iPhone 4S and 1st gen iPad
Still nothing arrived in Australia (Sydney)... Can we please get an update explaining the shipping process?
Well I did hear back quickly and they are sending me my second one. I must say, if you email them you will hear back shortly. Overall you guys have done a killer job.
Hey Mike, had that email maybe two weeks ago now. I'll drop them an email!
Cheers!