Kickstarter

Creator Grant Leung 3 days ago

Got mine a few days ago; I did the fixes (tape, graphite), and it works great. Though, I almost burned my fingers adjusting it after I left it in the sun. All in all, thanks for the great holder.

On a side note: the word "accurate" is misspelled on the bottom of the box.

Creator Carlos Chacon 5 days ago

Well, I just got my Ultima (in Mexico). So far it looks like it works ok (no need for the "fix" yet), but all the mechanism is made with plastic parts (covered with aluminium) and I just don't think it's built to last, what a shame. This is the part that saddens me the most, as I've bought plenty of cheap plastic car holders and they all ultimately fail after a couple of weeks, hence why I was so excited about this product.
The original side-rubber pads came off on their own, and overall it feels cheaply made. You should really look into the Elevation Dock build quality.

Also, I ordered with upgraded shipping and it was sent with regular international shipping and an extra set of rubber pads, so much for those extra $20.

Creator Craig Faulkner 5 days ago

Still waiting for a reply Nik, my mount won't stay on the window. Tried several things but in a short amount of time it just falls off. Windows is flat and clean. I've send you two messages now.

Creator Colin Paterson 5 days ago

Nik, my Ultima arrived yesterday. It looks great. Works great. It's easy to use. Congratulations, you hit the mark!

Creator JGuilhem Perrichet 6 days ago

Received it this morning !
Great !

Creator JGuilhem Perrichet on May 13

Hi Nik.
What about French orders ?
Have you sent them ?
Thanks

Creator Alex Cedeño on May 12

No problem.
Thanks for the update and keep up the good work mate.
Cheers

Creator Tom Danylczuk on May 12

Oh yeah and I appreciate you Nik

Creator Tom Danylczuk on May 12

Mine arrived. Quality is exceptional, suction is great. Only one rubber pad so my phone cannot be placed into it as it won,t hold it. It looks great without a phone though. I guess mentioning this makes me a whiny adult. Hey they almost got it right , I don't think I want to put a phone in it anyways. It looks awesome and I wil just keep my phone on my lap to use the GPS, no biggy. I hope I did not whine to much.

Creator Alex Cedeño on May 12

Hi Nik,

Can you let me know when the AU orders will be sent?
I am in Melb.

Cheers mate.

Creator Chris Randazzo on May 8

Hey Nik! Mine was shipped to my new old address (darn), but will be arriving tomorrow! Really excited to finally have this in my hands and in my car! Going to shoot some in-car video for my new exhaust on Friday, and this will come in super handy! Big ups, playaaaaaaa!

Creator Rick Collins on May 7

Im not sure if my backed item has shipped as yet but i am about to stop working for the company that i have listed as my postal address. Is there any way to find out if and when my item will ship and also change the delivery address? Many thanks in advance

Creator Andrew Cook on May 7

Wow. I'd completely forgotten I'd backed this. It looks like I originally backed it in March 2012, so well over a year ago.

Today it arrived in the post - rather conveniently just before a 200 mile drive. I'm impressed. It held my iPhone 5 well, was easy to use, and the suction remained stuck on my windscreen unlike any other mount I can recall using over the past decade.

Congratulations.

Creator Adam Benzion & Jamie Wojcik on May 6

Just got my Ultima. NICE WORK NIK! Very happy. So...what are you doing next?

Creator Ricky on May 5

Day 2 update - yesterday my ultima worked well but did come unstuck once. Today, the suction cup seems more "broken in". Initially the first day, I had to position it a couple times to get it to stick solidly. Today, it sticks anywhere on the windshield on the first try and its very difficult to remove it after the clamp is opened back up. So far, I'm very pleased with how well it works.

Creator Ricky on May 4

Just received my silver ultra today. Works well and looks good! I'm assuming the updates made after the first run had been made for the silver units.

Creator JoshyKyll on May 3

Hi, Are you sending the tracking number or i have to wait a little more, I'm an international backer

Creator Chris Khouri on May 3

Looks are good. Quality looks good. It closes well around the phone... But how the hell am I supposed to take my phone out? The little release button does not seem to do anything when the phone is in it.
Am I missing something? Is there a trick or is it just a design fault?
Whatever the case, I do not see how I can use this thing if I can't release my phone to take it off the stand....

Creator Mike Passalacqua on May 2

Issues? I suppose I might have issues if I had received my product. I assumed it was still on the way because I have received no word on it nor tracking number......a big nothing thus far.

Creator Mike Passalacqua on May 1

From the sound of things, this is a flawed product, and as the backers of this product are attesting, there are numerous issues. So I'm supposedly backing a great new piece of phone gear, and what I'll be getting is, at best, a work in progress. After backing more than a few items here on Kickstarter, this will be the first and ONLY item that will arrive in my hands with instructions from the developer on how to fix it before using it. I'll have to be more understanding new time my new car dealer tells me to install my own tires before I can drive it home!

Creator Jeff A on May 1

This is quite a disappointment. It appears the suction cup is ripped at the base... and this is with normal use. I'm driving along and suddenly the whole thing falls off the windshield and hasn't had any suction since. Needless to say I now have a windshield mount that doesn't attach to the windshield. I'm not sure how the durability of something as integral as the suction mechanism could be overlooked, but the fact it is this thing is useless.

Creator Brian Kurtz on May 1

As a backer I'm sorry to say, but the only thing that is Ultima about this was the price. What a complete disappointment. The slider does not release, the pivot head is sloppy and can't be tightened up any further because the Allen heads stripped out, there is a problem with the release mechanism on the suction cup, and more. It was a good idea, but poorly designed and executed. If I could, I'd return it.

Creator Craig Wenger & David Turover on April 25

Great job, Nik! Received my Ultima last week and everything works perfectly right out of the box. I've found that the easiest way to get the phone out of the holder is to press the simply press release button which reduces the tension on the arm enough that you can slide your phone out. When you're back in the car you simply slide your phone back in and a gentle squeeze will tighten the arm back up for the road. You don't need to open the arm all the way to get your phone in / out. Also, the black anodized finish is superb and the rubber pads are of a much higher quality than any other holder I've seen. I get the feeling that my Ultima will last years and am proud to be a backer. Thanks for your hard work getting it done, Nik!

Creator James Bustard on April 24

Its been almost a year since funding and im still waiting to get it. I guess i didnt realise just how long this sort of process takes. Ill never use kickstarter again.

Creator Scott Canon on April 24

Nik, I see people talking about have theirs. Where is mine????

Creator Brendan Kenny on April 23

I can confirm that the Motorola Droid Razr Maxx HD (XT926 - the U.S. Verizon model) works well with the Ultima with an OtterBox Commuter Series case. I'd personally recommend not using the Ultima/Razr Maxx HD with any case of greater dimensions than said case and phone. This will only work with an Ultima that hasn't had the extra rubber pad kit installed.

I've also uploaded some pictures to my Dropbox account (https://www.dropbox.com/sh/0zlrsiofpcex4u4/DPvwqqXPn0)

As a footnote, I've communicated with Nik over a very minor item that wasn't quite right. His response, timeliness in response and his professional demeanor is to be commended. I don't believe it's right to air a grievance in public before handling it privately. Nik is in the process of handling my issue and I can't say enough about how well he has handled it.

What I can state affirmatively is that I'm glad that I contributed to such a project as it meets my personal need for a better device to hold a phone/mp3 player in my personal vehicle.

Creator Joseph Spiegel on April 22

Chris, you are mostly correct. Still, this is my first Kickstarter project that is an abject failure. I remember the video of the Ultima with a weight hanging from it. I saw that and thought my iphone is nothing compared to that. Well, a suction cup that doesn't suck (and that fact still hasn't been mentioned, I figure that's why the fix) is a fatal flaw for this device.

I posted earlier I'd gladly wait for a revision "B" not to have to do surgery on it. Sure enough, mine won't come apart at all, let alone as easily as in the video. Now it's all scratched up and all wobbly.

Yes this will be my first Kickstarter item that will just go in the trash. It's where it belongs. The potential is there but this is a failed beta.

Joe

Creator Peter Cartwright on April 21

Chris, well said. There have been a couple of issues but Nik has dealt with them well. I am very happy with my Ultima and Nik's treatment of his backers.

Creator Chris Randazzo on April 21

You people can be disappointed all you want. For the few who choose not to read agreements... You can't get a refund on Kickstarter. That's how this community functions. If you don't like what you ordered, either follow instructions provided to fix it, sell it, or count your losses and throw it out. Please quit complaining and berating Nik for doing everything he can to help you. He's not a multi-million dollar corporation. He's one single person working on a project with little experience in manufacturing, shipping logistics, and QC - could any of you really do this any better? Nik had less than 65 thousand dollars with which to do all of this; I'm sure it's a challenge already, without grown adults whining like helpless, drooling infants. We've all been waiting for this, some of us longer than others it seems; we all get it. Alpha products like Ultima aren't perfect, and if you're expecting perfection on this website, you're lost in the woods, kid! At the very least we can and should be appreciative of what Nik has done and what he continues to do for this project. He could easily have dropped this project when all odds were against him last year, taken the money, and left us empty-handed. If you're irate, it's understandable. If you're still complaining and not accepting what Nik presents in updates as "all that can be done", please go fornicate yourself with an iron rod. Cheers Nik. Keep us updated, and know that a happy few of us won't soil ourselves over a simple matter of $55 when it's truly out of our hands.

Creator Tony on April 19

Overall I'm disappointed in the product. With what appeared to be a clever, slick phone holder in the promo video, turns out to be a device that fails in every regard. I don't see how its acceptable to have a brand new device that requires 3 separate fixes in order to function properly. Sadly I'm probably going back to my cheapy $12 plastic holder, at least it works great

Creator Jordan. on April 18

Hey guys I am selling one of my Ultima's at auction if anyone missed out and wants to get their hands on a black unit. Free shipping.

http://www.ebay.com/itm/261202926131…

If link doesn't work, item #261202926131

Creator Two Bards on April 18

Despite all the anger in the comments, I'm still totally pleased with my Ultima. I got my suction cup today and had no problem with the removal of the old cup stem (note- the video said allen / hex screws, but they are torx on my unit). The new cup went in and it's working fine. Again, since this is Kickstarter I am enjoying being in the alpha of product development. Because that's really where we are. Kickstarter's not about preordering. It's in their ToS. They are about starting engineering projects/art projects/etc. And Nik has certainly done that.

Creator Joseph Spiegel on April 17

Oh, and if I happen to win the white suction cup one. Don't want it.