We’ve been working hard over the past few weeks, gathering feedback from backers of the first batch of Lumios, making improvements to our logistics, and making sure we get the next batches out on time, and we’ve got some exciting updates to share.
2nd and 3rd Batch Lumios
We’re still on track to ship out the 2nd and 3rd batch Lumios on October 28th. There was a slight delay in the production schedule because of the national holiday break in China, so we are using air freight to make up lost time and get your Lumios shipped out on time.
Limited Edition Lumios
Max will be engraving the Limited Edition Lumios himself in the US, and then will be shipping them out to backers individually. If you ordered a Limited Edition, you should expect it to ship the first week of November.
Update Your Shipping Address
If you are still waiting for your Lumio and you have moved since you filled out the Kickstarter survey earlier this year, please email email@example.com with your new address by Tuesday, October 22.
We never stop making improvements to give our backers the best experience. We've been working hard the past couple of weeks to land on a logistics model to elevate your shipping experience:
- US & Canada: We're securing a warehouse and will be doing our logistics internally so we can have better control on the turn-around time.
- Asia: We're working with a new partner in Hong Kong to handle all shipments to Asia.
- Europe, Middle East & Pacific: We're signing up a contract with a warehouse in the UK so that we have a centralized distribution center for our European backers.
For those of you who ordered Lumio sets and didn’t receive your bookmarks, we’ll be sending those out to you shortly. Sorry for the delay!
Share Your Lumio!
We love seeing how you are using your Lumio. If you take any pictures or videos, please be sure to share them with us on Facebook, Twitter, or Instagram by tagging us @hellolumio or using the hashtag #hellolumio. We share our top picks weekly in the Lumio Image Gallery, and we’d love to include your photos!
As always, thanks to all of you for your support of this project. We can’t wait to get your Lumio out to you!
Best, Max & the Lumio Team
P.S. For a preview of what's coming to you soon, check out the Lumio unboxing video by one of our early backers, Tim Chung.