May 1 QuNeo Update
Hi Backers,
We received the 1st production unit today and it is as good if not better than I had originally imagined 10 months ago.
You know how sometimes you have a great idea and reality chips away at it and you go along and you end up with something that is compromised in a lot of ways but you accept it because that is just the way life is? Well this is not that.
Sensors are creepy they are so accurate and snappy. The LEDs are brighter and fade smoother than anything else on the stage. Custom feet grip the table like an Atkins dieter on Thanksgiving - you can emote all over and the QuNeo stays in one spot.
In a word: It is done.
Two more come in tomorrow and, after yet another extended Chinese vacation, we will get in about 100 units. We will test these here in Berkeley and start shipping in order of pledge date.
We are still recovering from this devastating component recall. This one problem has cost us 100's of hours in debugging, identifying and proving to the manufacturer its product is defective.
We are being very careful to ramp up to full production. All other aspects of production are smooth and we can make 600 units a week once we have the parts. I would love to say when you will have your units but it is incredible to me we are at the end of April and have not shipped them all.
As I have useful information I will let you know.
Thanks for your patience.
- Keith
P.S. If you need to change your shipping address, please email accounting@keithmcmillen.com and provide the following information:
Kickstarter User Name
Email Address (attached to Kickstarter account)
Reward Level:
Old address:
New Address:
Date New Address is active:
678
Backers
$165,914
pledged of $15,000 goal
0
seconds to go
Funding period
Nov 16, 2011 -
Jan 9, 2012
- 2 created · 3 backed
- Has not connected Facebook
- Website: keithmcmillen.com
Pledge $10 or more
4 backers
Limited Edition QuNeo Sticker and our personal thank you in print!
Estimated delivery: Mar 2012Pledge $25 or more
4 backers
Limited Edition QuNeo T-Shirt and QuNeo Sticker and our personal thank you in print!
Estimated delivery: Mar 2012Pledge $200 or more
403 backers
You will receive a first edition QuNeo multi-touch pad controller before they hit the stores, a Limited Edition QuNeo T-Shirt and a QuNeo Sticker and our personal thank you in print! Free Shipping USA and Canada, International add $50.
Estimated delivery: Mar 2012Pledge $240 or more
164 backers
You will receive a first edition QuNeo multi-touch pad controller before they hit the stores, a MIDI Expander (necessary to connect QuNeo to external hardware via 5-pin MIDI DIN connectors) a Limited Edition QuNeo T-Shirt and a QuNeo Sticker and our personal thank you in print! Free Shipping USA and Canada, International add $50.
Estimated delivery: Mar 2012Pledge $375 or more
50 backers
You will receive two first edition QuNeo multi-touch pad controllers before they hit the stores, a Limited Edition QuNeo T-Shirt and a QuNeo Sticker and our personal thank you in print! Free Shipping USA and Canada, International add $75.
Estimated delivery: Mar 2012Pledge $420 or more
8 backers
You will receive a first edition QuNeo multi-touch pad controller before they hit the stores and a SoftStep, USB/MIDI Foot Controller. Add an additional $40 for a MIDI Expander (necessary to connect QuNeo to external hardware via 5-pin MIDI DIN connectors) a Limited Edition QuNeo T-Shirt and a QuNeo Sticker and our personal thank you in print! Free Shipping USA and Canada, International add $75.
Estimated delivery: Mar 2012Pledge $420 or more
10 backers
You will receive a first edition QuNeo multi-touch pad controller before they hit the stores and a 12 Step, Chromatic Keyboard Foot Controller. Add an additional $40 for a MIDI Expander (necessary to connect QuNeo to external hardware via 5-pin MIDI DIN connectors) a Limited Edition QuNeo T-Shirt and a QuNeo Sticker and our personal thank you in print! Free Shipping USA and Canada, International add $75.
Estimated delivery: Mar 2012Pledge $700 or more
9 backers
You will receive a KMI Controller Bundle with a first edition QuNeo multi-touch pad controller before they hit the stores, SoftStep and 12 Step, a Limited Edition QuNeo T-Shirt and a QuNeo Sticker and our personal thank you in print! Free Shipping USA and Canada, International add $100.
Estimated delivery: Mar 2012Pledge $1,000 or more
3 backers Limited (3 of 6 left)
You will receive our KMI Controller Bundle with a first edition QuNeo multi-touch pad controller before they hit the stores, SoftStep and 12 Step, and a Limited Edition QuNeo T-Shirt and QuNeo sticker and our personal thank you in print! In addition, you will be our guest at NAMM 2012, on Sunday, January 22, 2012 in Anaheim, CA, where you can hang out with the KMI gang and explore the biggest musical equipment trade show in the US! Supporter must be 18 years or older, and is responsible for their own travel costs and expenses, however, we'll treat you to a fabulous lunch on Sunday at the show with QuNeo inventor and KMI Founder, Keith McMillen. Free Shipping USA and Canada, International add $100.
Estimated delivery: Mar 2012
Comments
Creator David Elliott on May 21, 2012
@BURNINGMAX, keep in mind that they didn't know until a few days before the end of March that they wouldn't be able to ship on their original schedule. And why should they send an email to the first 100 backers? I would hope that they would post an update when they know they are shipping the first 100 units, so that we all know what's going on.
Creator BURNINGMAX on May 21, 2012
Hi Keith - could you please update us on the shipments? A good idea would be to send an email to the first 100 lucky ones telling them (I hope that'll include me) when to expect the delivery. And also send an email to all the others telling how long the wait is supposed to be. This is only because I will be leaving soon on a summer long series of gigs and festivals around Europe, before flying to Burning Man in the second half of August, where I'm schedule to DJ too. Am I going to receive the Qu-Neo (and practice a bit with it) before I go on tour? If the delivery date is way ahead and we have to wait until August (that would be a bummer), than I'll rather change my shipping address and have it shipped to friends in the Bay Area - giving me a chance to get the controller before BM and also to save some money. So please let me/us know. Thanks a lot!
Creator Max Plisskin on May 18, 2012
So its mid may any updates?
Creator JT Foster on May 17, 2012
Is there an approximate ETA on that first shipment of 100 getting to you for testing?
Creator Keith McMillen Instruments on May 15, 2012
@David -you are correct, we have NOT shipped any QuNeos to dealers, they are simply taking pre-orders. We will ship first to Kickstarter backers when they are officially released, before anyone else, we promise. -Andrew/KMI
Creator David Elliott on May 15, 2012
Are you sure that the web sites that have them for sale can actually ship them right away?
Creator Ricky Lightfoot on May 15, 2012
Hi I'm a proforming dj and play quite abit and I piad and ordered for a reward of two quneo's. Their is websites sell them and have not got mine. I was buying one for a friend whom is a proforming producer and sort of feeling a bit ripped off thinking we'd have them before they where released this is not the case now. Some one email. me I'm not a happy person layered@nedjhire.com
Creator Jan-Bert te Winkel on May 4, 2012
I'm not surprised that March 18 was said that's everything is going fine!! i have during trainee ships and work a few times heard about communications between a/ our company (in The Netherlands) an a Chinese company that sometimes 2 days before the order must be ready we have an delay of a few weeks!!
KMI have probably multiple suppliers i'm happy it is just one with this #%#^*
Creator leif olson on May 2, 2012
it's all good folks! This is a different sort of beast than most internet purchases, i for one don't mind the wait when it's coupled with insight into the design and fabrication process. Very much looking forward to banging on pads.
Creator David Elliott on May 2, 2012
@Marc, maybe I'm reading the comments differently, but I don't see any real impatience in the comments. There was one guy who was upset (his word) at not being able to use the device on tour, but everyone else has just been asking when the units would be ready. The comments may sound rude to you, but to be frank, we've had to pull information out of KMI. If you look back at the comments and updates, you'll see that as late as March 18 we were told that things were going just fine and they expected to ship all units in early April. It was two weeks later that we got some real info, and now we have tempered expectations. Like most everyone else who has posted here, I don't have a problem with the project taking a few more weeks or months - I just want to hear how things are going. If it sounds like cryin' and whinin', it's not meant to.
Creator Christopher Fryman on May 2, 2012
Take your time. No problem.
Creator Heather Perkins on May 1, 2012
This is a great update - and it's fascinating to get an insight on what a company goes through to get a product from idea to market. Pretty excited to try this thing - but yeah. I think most of us know that it's best to get it right, and we appreciate the effort on your parts to do so. (Also the humor!) You guys hiring?
Creator Alan Nu on May 1, 2012
No worries. Glad to hear you're making progress. No need to ship 'til it's perfect; that is worth waiting for.
Creator Marc Smith on May 1, 2012
i wasn't referring to questions about updates, but if you have read the update comments, you'll find some ppl are very impatient, bordering on rude..........hence the cryin and whining comment, it was in no way directed at those who simply wanted an update
Creator Christopher Fryman on May 1, 2012
I am in no hurry. Better to get it right. You can put me at the end of the list if you like.
Creator David Elliott on May 1, 2012
@Ken, it's hidden in there, but it says "We will test these here in Berkeley and start shipping in order of pledge date."
Creator Ken "Flux" Pierce on May 1, 2012
really excited to map this up along side a traktor F1, this is going to be perfect for what I need. are the orders shipping in order of when you backed? or is it just random list?
Creator Peter Hanley on May 1, 2012
You guys are clearly on the best development schedule there ever was - "when it's done"
I'd prefer awesome late to half-baked early.
Creator Mark on May 1, 2012
Fantastic news and thanks for the update. Understand how these things occur and appreciate your diligence and effotrt in getting this right.
Nice box (not sure why but wasn't expecting a retail box only a bubble wrap and brown cardboard box so bonus lol..) Im a big kid. I like boxes :)
As for the Crying and Whinin I haven't seen any. Know I sent a request for info on an update for UK delivery but certainly no grievance.
Can't wait /;)
Creator David Elliott on May 1, 2012
Once again, I must ask - where do you see "cryin and whinin"? I don't see it as complaining to ask for an update on progress.
Creator Marc Smith on May 1, 2012
awesome, very much appreciative of your diligence in making a 100% complete product
i'm sure all the 'cryin and whinin' will stop once all those complainers get a great product with no bugs
Creator Miguel Candelario Tres Patines on May 1, 2012
Yeah! I can't wait.