It's come to my attention that a few of you who backed Nightmare may need a little technical assistance either to read your ebooks or just to get them onto your preferred device. Let's see if I can help.
If you have a Kindle: The easiest thing to do is to email the Mobi version of the magazine to your Kindle email address (it will end with @kindle.com). That will send it to your "Personal Docs" library and you'll be able to access it there. You can learn more about how the Personal Docs service works by reading the Help page on the subject on Amazon.com. (You'll be able to have your future issues purchased from us sent directly to your Kindle library once we get our subscription system fully operational. That should happen before Issue 2 comes out.)
If you use a Kindle app for a tablet or mobile device: You can do the same thing as mentioned above for Kindle users. So if you have an iPad or an iPhone, or an Android device etc., you can just download the Kindle app and read your issue in the same way as described above.
If you use the Kindle app for PC or Mac: You can just download the Mobi to your desktop, then launch it and it should open using the Kindle app. You cannot use the Personal Docs service as describe above with the PC or Mac version of the Kindle app.
If you have an iPad or iPhone: You'll almost certainly want to use the ePub version of the magazine, unless you want to use the Kindle app as described above. The easiest way to read it on an iPad or iPhone is probably to use iBooks. To get the epub into iBooks, just open up the email we sent you that included the epub attachment using the standard iOS Mail app. Click and hold the epub attachment icon; after holding it for a few seconds, a little window will open and ask what you want to use to open the file; select "Open in iBooks." That will switch you out of the Mail app and take you to iBooks, and after a moment or two iBooks should just open the issue for you (and at the same time add the issue to your library).
If you use an Android device: I don't have any personal experience using an ebook reader on an Android device, but I have some recommendations from people I trust. If you want to use the ePub version, the Aldiko, Nook, FBReader, and Kobo apps were all recommended by avid ebook readers.
If you use anything else: You'll probably want to consult the Wikipedia page for ePub, which lists some software reading systems for ePub. I am not personally familiar with all of these, but I like Lexcycle Stanza app on iOS and Mac and Bluefire Reader (iOS), so you can try those, or just experiment with whichever one sounds good! A trusted source also recommends Readmill.
If you have any trouble reading the magazine, please do let us know and we'll do our best to help.