Next Steps
Hi Everyone.
After speaking with the good folks at Kickstarter, we can now confirm that they will not be able to switch our Amazon payments account - it is simply not possible to 'swap' when you are dealing with credit card processing and authorizations. While it is disappointing, we understand these protocols are there for good reason. To protect your financial information.
Unfortunately this means we will have to manually 'close' this project, and your pledged amounts will not be charged. We are very sorry for this inconvenience - believe me, this is not the kind of customer experience we wanted to deliver.
There is some good news however. Kickstarter have told us we are allowed to initiate a new project and can accept your pledges there!
The only catch is that once we have the new project live, you will have to go and re-pledge on the new project (we will give you the new project link when it becomes available). We understand the inconvenience this may cause, which is why, for your time and patience, we will be upgrading all of the rewards with an additional 5 Chameleon backgrounds. We are aiming to have the new Kickstarter project live by early next week.
I hope you understand, and bear with us as we get over this hurdle. If you are disappointed with us, I understand that too. As I stated before, we have every intention of delivering world class software to our customers. We love the passion that Chameleon has sparked and we intend to develop long lasting relationships with our customers.
Stay tuned for new instructions next week, and thanks for your patience.
Gabor
5,132
Backers
$50,334
pledged of $50,000 goal
Funding Canceled Funding for this project was canceled by the project creator on June 8, 2012.
Funding period
May 16, 2012 -
Jun 15, 2012
(30 days)
- 2 created · 2 backed
- Gabor Vida 200 friends
- Website: weareembedded.com
Pledge $1 or more
58 backers
The 'good mojo' pledge - For those of you who don't own an Android tablet but would like to help us anyway. Pledge a dollar and we will keep you up to date with our progress!
Estimated delivery: Aug 2012Pledge $5 or more
2327 backers
The fastest and easiest way to get your official Chameleon App in your hands before we release it on the Google Play Store!
Estimated delivery: Aug 2012Pledge $10 or more
2356 backers
All of the above PLUS we will include a wallpaper theme pack full of custom wallpapers designed to suit Chameleon perfectly.
Estimated delivery: Aug 2012Pledge $25 or more
231 backers
The 'Above and Beyond' pledge. Get all of the above PLUS we will include your name in the 'Shout Outs' panel inside Chameleon - Your name literally tattooed onto the very pixels of Chameleon!
Estimated delivery: Aug 2012Pledge $50 or more
135 backers
All of the above PLUS a limited edition Chameleon "I'm a Backer" T-shirt.
Estimated delivery: Aug 2012Pledge $1,000 or more
0 backers Limited (5 of 5 left)
All of the above PLUS we will give you your very own custom DNA11 Finger Print Portrait (sized 40" X 40")
Estimated delivery: Aug 2012Pledge $5,000 or more
0 backers Limited (5 of 5 left)
Our top pledge includes the Chameleon App, a limited edition T-shirt, PLUS Chameleon installed on a brand new Samsung Galaxy Tab 2 10.1. But that is not all - we will also give you a one of a kind DNA11 Custom Print (sized 36" X 54") with matching Digital DNA image for your tablet lock screen. A truly one of a kind Android experience.
Estimated delivery: Aug 2012
Comments
Creator c manuel gonzalez on June 13, 2012
I was wondering where to backup again
Creator s427 on June 12, 2012
Yeah I too was surprised by the jump from $50 to $1000, and the fact that nobody pledged above $50 is quite revealing IMO.
Creator Ben Silverstein on June 8, 2012
Get the new project up and going asap. One thought: how about a pledge level between $50 and $1000? That's kind of a wide gulf. It might prompt people that can't part with a thousand to give more than fifty dollars. Just a thought.
Creator Bill Williams on June 8, 2012
Yup, just let me know when your ready again. Pledge a bit more this time, I fully support you guys Gabor. Glad to see that the project is still full steam ahead. Looking forward to the release, as for losing pledges, I doubt you'll lose too much support. We are all hanging out for the release ;-D
Creator Robert Desisto on June 8, 2012
What does this mean we r not getting the chameleon app early, or at all I made my pledge a month ago. Do I have to pledge again to get the app early?
Creator Matt Oberlin on June 7, 2012
we should all pledge an extra 50 cents to a dollar (or more). It would make them reach their goal fast so that if we lose anybody in the transition everything can still continue as planned.
Creator Levente Tóth on June 7, 2012
Backing the new project too, w maybe even more :-)
Creator Ramonito Tongol on June 7, 2012
okay... so while we are waiting for the new chameleon link should we take our CURRENT pledges back?
Creator Ramonito Tongol on June 7, 2012
okay... so while we are waiting for the new chameleon link should we take our CURRENT pledges back?
Creator Glen Koskela on June 7, 2012
Jeffro, yes, I know charging only takes place once the time is over and I do expect all goes well. The point is, until this project does get stopped, it continues to pledge to an account that is no longer in control of Chameleon. And if if does not get stopped, transfers are made.
Note that if would have been possible to cancel the project already, as creators and backers can continue to post on the project even after that. Note also that it is the creator with the US requirements that runs the project in Kickstarter. Question is, is it only the ex-employee with the account that can cancel the project?
Creator Michael Poole on June 7, 2012
Will renew pledge when you get new project up...
Creator Cody Robinett on June 7, 2012
Glad to hear things (sort of) worked out. I'll be pledging as soon as the new project page opens.
Creator Ross Williams on June 7, 2012
Post up the new project and my pledge will be there.
Creator Ross Williams on June 7, 2012
Post up the new project and my pledge will be there.
Creator manzoor on June 7, 2012
that is a bad news. I was really looking forward to this project. Disappointed at Kickstarter!!
Creator Jeffro Bodine on June 7, 2012
Glen, no money was taken by any employee. The backers don't get charged until the timer has expired, which still shows 7 days to go. There shouldn't be any money in the account yet, since nobody has been charged.
Creator Glen Koskela on June 7, 2012
Don't get me wrong when it comes to the Chamaleon as a deliverable. I backed it.
Unfortunate if you have been screwed by your employee, bad things happen. You just need to manage this kind of events more professionally. First, in practice you hint that someone has taken the project money with him/her. You need to take actions and communicate that this does not hurt backers. Good move would have been to close the project already.
Do not ask copies of backing emails Kickstarter has sent. One should not ask for receipts of transactions to be forwarded. That is a simple rule in any business.
Chameleon is one thing and unfortunate that things got messed up. Yet this is a Kickstarter project. All above hurts Kickstarter's credibility, more than this one project. I did not expect to receive re-pledge mails. Or mails asking me to forward backer mails to someone. Or hear that projects get screwed. Or get such messages while money is still pledged on a project that seems to have simple management issues. It is weird that Kickstarter has not taken actions to confirm your messages about the account issues and plans to fix the situation. I will think twice before backing a project in future. Trust is so easy to lose.
Close the project now. Ensure that no charging (to your ex-employee) is ever made. Create the new project only after those steps. With that also I will re-pledge. But don't ask to re-pledge the new project if current project is kept open.
Creator Andy Kerekes on June 7, 2012
Well Ifor one would really like to see this throught till the end no matter what. It was and still is a good idea and hope the best for this company. I remain Committed Sir.
Creator Russell Freesland on June 7, 2012
After seeing the potential that this project has and knowing how hard everyone on your team has worked, I am committed to my pledge.
Creator Fausto Perez on June 7, 2012
Count me in. I know how hard and in business there is always hick-ups... Good thing is you will still be able to do what you set out to achieve.
Best,
Fausto
Creator Martin Hall on June 7, 2012
I think it will be interesting to see how many people re pledge.
I will as I think I would have purchased Chameleon from the PlayStore anyway.
As for the issue of having $50K of revenue riding on 1 staff member pulling through, while not wise is not that unusual.
Good luck
Creator Matthias Stübner on June 7, 2012
Honestly, what I do not understand is: "How professional is it, to base such a project on a single empl. of a company (and its private credit card?)?"
Is a company that cannot handle something simple like that, able to deliver at the end? The financial risk of loosing ten bugs is quite low, but it feels strange.
Creator Jason K. on June 7, 2012
Because they need the money.
Creator Max on June 7, 2012
Why bother and start a new project? People have recognized Chameleon. Don't get me wrong, I love your product and I will test it. But will Chameleon get any more attention by going thru Kickstarter again?
Creator Edgar Cornejo on June 7, 2012
I really appreciate the transparency and honesty throughout this setback. I wish that more developers and companies were just as forthcoming and honest as you have been with us.
I look forward to re-pledging and doubling my pledge towards the new project .
Creator Bryan Spellman on June 7, 2012
I will re-pledge, hopefully you will do a lower fund and shorter time line! Good luck, we are with you!!!!!
Creator Paul Christen on June 7, 2012
Dammit.
BUT, I will re-pledge.
:)
Creator Sean Alexander on June 7, 2012
Sorry that you have to deal with all this but I am actually glad they didn't as it would have caused all sorts of other problems. Looking forward to the new project and will have my money in hand to pledge. Really looking forward to giving this thing a run through.
Creator Dustin on June 7, 2012
With these "bumps" in the road, will we be able to meet the goal of $50,000 again? Perhaps set a lower goal of $25,000 or $30,000 to ensure the project is funded?
Creator Madhu Chandrakumar on June 7, 2012
There are always bumps in the road, thanks for keeping us updated! Will be heading over to your new project link once available.
Creator Li YiXiong, Joel on June 7, 2012
From a general perceptive not really cool. But it is understandable. as stuff happens.
In the end, we (or at least I) backed the project because of the product, and I think that all should focus on that.
I am very interested in your product, so of cause I will be moving over. Sad though, that you have reached your goal, but now it has to start all over again :)
Creator Filip N on June 7, 2012
Thanks for information. I'll repledge anyway..
Creator CrazedHatter - OO's Lunatic in a Hat on June 7, 2012
Rest assured, I will be staying on board with you guys, I'll keep an eye out for the new project and repledge, I promise you that.
Creator Kenneth Steele on June 7, 2012
I don't think it's going to be huge problem. Just let us cancel everything up until now and then redo it next week when you're back on track. Simple.
Creator T.K. Hood on June 7, 2012
I will definitely re-pledge, I am extremely excited for this product to come out and I will stand behind as long as it takes, and as stated above, I would be more than happy to beta test on an asus transformer prime to make sure that this app will work flawlessly. I have been disciplined many times by apps that dont use the Prime to its full potential so I want to make sure that this app is as good as i can be when it is officially released. :P
Creator Brandon Vaughn on June 7, 2012
I'll repledge for sure, but this makes me wonder. Why did the only person able to accept the payments leave, and why can't he come back just enough to acceprt payments, and then route them to you? Was there a falling out?
Creator Daggi Elehu on June 7, 2012
Just re-pledge, I don't know... I think I'll double my pledge, from $10 to $25. It seems like you need some good news :)
Creator Braydon Connell on June 7, 2012
I will definitely re-pledge ! All considering you guys have been great at fixing the problem. Also thank you for being transparent throughout the process.
Creator Emmanuel Green on June 7, 2012
I am re-pledging as soon as you give the word!
Creator Gabor Vida - Teknision on June 7, 2012
Thanks for your understanding comments everyone. And please note that this particular setback will in no way impact the delivery of the product. We are full speed ahead.
Creator Marcell Feher on June 7, 2012
No problem, I will re-pledge instantly as the new project appears. Keep up the good work!
Creator Daniel Tan on June 7, 2012
I will repledge !! Don't get discouraged.
Creator Ignacio R. Aguado on June 7, 2012
I will re-pledge. You are taking care of all this issue honestly, so you have all my support.
Creator Gabor Vida - Teknision on June 7, 2012
@Lucas Cunha - Thanks for your question. We thought about that - there is a high probability we will loose a portion of pledges, therefore we will play it safe and will lower the goal amount and shorten the project time to 15 days. Hopefully from here on in, things roll a little better!
Creator D. on June 7, 2012
Thanks for keeping us in the loop on the whole matter. I'll be looking forward to seeing the new project page :)
Creator Jason Bottin on June 7, 2012
Regardless I will be re-pledging, keep up the good work guys
Creator mlu17 on June 7, 2012
as long as you guys are honest with us, I see no reason not to re-pledge and stay a backer.
I'm looking forward to chameleon.
Creator Harold Mansfield on June 7, 2012
I understand and empathize with what has been going on. I FULLY stand behind my pledge. This is an awesome product and I can't wait to get my hands on it.
Keep us posted.
Creator Graham Green on June 7, 2012
Thanks for keeping us informed. You continue to have my full support!
Creator Francis Thibault on June 7, 2012
Will repledge without hesitation, a fellow canadian supporter