I thought I'd give you a little recap of what I have been working on since funding closed on Tuesday night.
1) Amazon payment issues.
There were very few (maybe 40 Backers?) that had issues with having their payments processed via Amazon. This is a somewhat common issue with funded Kickstarter projects but its very fixable. Kickstarter has been very good at alerting those Backers who have had issues and telling them how to fix it. For my part, I have been trying to field questions as quick as I can and direct them to the information they need.
First, I want to thank everyone that updated their pledges to include the cost of shipping before the end of the funding period.
There are still about 200 Backers that need to add shipping. If you are in this group, DON'T WORRY! I am very close to rolling out a solution that will be somewhat easy for you and me to work with. I will test drive this with about 10-15 Backers at first, just to make sure it works, and then I will get it out to the remaining Backers who need shipping help.
3) Backer surveys.
This afternoon, I sent out the first surveys to Backers who pledged at the $290 Studio Pack level. I only sent it out to this group because there are only 11 Studio Pack Backers and if anything weird pops up, I can still correct it for everyone else. So far everything is looking good, so the rest of the Backers should be getting surveys a bit later in the week.
When the rest of you do receive your surveys, please be sure to send them back to me as soon as you can.
4) First Notify List.
Since funding closed, I have gotten a ton of email from people who wanted to pre-order Stylus Caps, but missed the end of the Kickstarter funding. Since I am still in the middle of setting up my fulfillment house and creating an e-commerce storefront, I have started a "First Notify List" for those who want to be the first to know when they can buy Stylus Caps online. They will, of course, receive their Stylus Caps AFTER Kickstarter Backers.
If you have some friends that missed the Kickstarter or if you want to be the first to know when new MORE/REAL products come out, sign up for the First Notify List.
5) OK, now the good stuff.
Lots of actual Stylus Cap work going on.
Harbec has been doing some material measurements to help me figure out the optimal tip size.
German Tool (whom you haven't met yet, I'm working on a video featuring them this week) is putting the finishing touches on the latest Stainless Steel cap prototypes. Super excited to get these.
Flower City Printing (whom you also haven't met yet) sent over a dieline of the packaging, that I will use for creating graphic layouts. I really need to spend a full post breaking down the packaging effort. Some great work is being done here.
Chris Drackett (my web developer) has been hard at work on getting the MORE/REAL e-commerce site up and running. He did a lot of coding while being at SXSW this past week, so a big round of applause for Chris and his extra effort!
My dad, Stan Lehman, who I like to refer to as my own personal Tim Cook (Cook is the COO of Apple and makes sure everything runs on time) has been a huge help with figuring out logistics and fulfillment. We put out a request for proposals (RFP) at the end of the week for fulfillment houses and should have some of that nailed down by the beginning of April.
Did I miss anything? Probably, but you will be hearing more soon. Even though the funding period is over I'm fully committed to keeping you guys in the loop.
Talk to you soon,
You should follow me on Twitter: @itsMOREREAL and @afterschool