If you missed the Kickstarter project and want to order some Digisparks - you can do so at our website: http://digistump.com

It has been nearly a year since this project started and quite some months since shipping concluded. Thank you all again for all of your support.

If you rather not hear from us, please excuse this message, we just wanted to send a final note about the next chapter of Digistump/Digispark and our new project the DigiX

The Digistump.com Store

For several months now we've been running a full fledged webstore at http://digistump.com - taking the success of the Digispark and turning it into a family open hardware business (all thanks to you - our backers!). We have great prices (not quite as great as the Kickstarter, but we've still kept them low), many new shields, and a list of other distributors. If you haven't yet - check it out! And if you're wondering where to get more Digisparks when you run out - that is the place! http://digistump.com

We'll be continuing to launch new shields, products and services (laser cutting, PCB, and stencil service coming soon).

If you haven't yet you can also go there to sign up for our Newsletter. 

In addition, if you haven't yet, please do checkout our active community forums at http://digistump.com/board and our wiki at http://digistump.com/wiki

DigiX - The Ultimate Wi-Fi Arduino Dev Board

We also want to let everyone know about our newest product, and follow-up to the Digispark - The DigiX! 

The DigiX has a 32-bit 84 MHz MCU, embedded low power Wi-Fi (b/g/n) and mesh networking, 99 usable i/o pins, audio output, USB on the go support, and is 100% compatible with anything that works with the Arduino Due - no adapters, code changes, or special software needed!

The DigiX is on Kickstarter now: http://www.kickstarter.com/projects/digistump/digix-the-ultimate-arduino-compatible-board-with-w?ref=digispark

And we'd be grateful for your support and/or help getting the word out!

Thank again for all the support! We hope you're enjoying your Digisparks!

Thank you,
Erik and Jenni Tylek Kettenburg - the Digistump Team

If you missed the Kickstarter project but want to pre-order some Digisparks - you can do so at our website: http://digistump.com - click the "Pre-order Form" link. Pre-orders will ship as soon as all Kickstarter orders have shipped.

What to do when you get your Digispark?

First: Please confirm that everything you ordered was received, if anything is missing send us an email at support at digistump dot com - include your order id, order link, email address, or some way for us to find your order. As well as what you received and what you did not or what was broken. We will not respond to missing items/damaged items reports in any form besides email, we simply don't have time to chase down orders with incomplete info and try to respond through comments/posts.

Second: Go here http://digistump.com/wiki - you'll find the software, some basic tutorials for getting started as well as instructions for all of the kits! 

Third: If you have any issues, questions, etc about getting your Digispark to work, read the troubleshooting section in the getting connected article on the wiki linked above. If you still have questions please post them to our forum at: http://digistump.com/board - (and before you post read the answers already there!) that way the community can help answer questions and they will be available to help others. 

Fourth: Have fun, work on some great projects, and start thinking about sharing them! We'll soon be offering free stuff to people who post detailed tutorials, projects, etc using the Digispark - stay tuned for more on this!

When will I get my Digisparks?

Our goal is to send out 200-300 per day, and now that we have several days of packing under our belts, we think that is a realistic goal moving forward.

Why haven't we then been getting out 200-300 per day? 

Several things:

• We've been fine tuning the process.
• We had a snow storm that kept our family volunteer help from coming out this week.
• And that was a blessing in disguise because the next shipment of 10k Digisparks shipped out "2 day shipping" but still won't be here until Monday at the earliest (it seems it is not a good time for shipping large boxes right now).

What we're doing to get things out ASAP:

• Since we will easily get through all the Digisparks on hand this weekend, before the next batch comes - we spent some extra time lately on software (so you can use them when you get them) and tutorials.
• Next week we'll have our helpers come and push out a bunch in one day, we'll continue to pack daily as well.
• This weekend we'll ship out all the remaining Digisparks on hand, which is about 700 more packages.
• We'll continue to refine our process in hopes of hitting our 300 a day goal.
• The final shipment of 15k Digisparks will be here by Wednesday, so no concerns about running out again.

We truly apologize that this is going a bit slower than planned - we truly are giving it all of our efforts. We looked into fulfillment companies, but that would have left us in debt after the project. Thank you all for your continued patience, and know that we are committed to getting them to you ASAP!

So when can you expect yours? - if you look at your shipping queue postition on your order status page (if you don't have the link to your order status page go here: http://digistump.com/orders_search.php). 

Take your shipping queue position and divide it by 200 and then add 2 if the current date is before Christmas and Christmas Eve (we'll package on those days but not 200!) and that should be a *rough* estimate of when your order should leave here. So if you're #1800, probably around the 2nd.

Note: the shipping queue position is updated in real time - so if you are #1, your order is being packed next. We do deviate a bit in that we pack upcoming like orders at the same time sometimes, so I'd say the number is accurate within +/- 100 at any given time.

Please do not send us any emails asking when yours will ship - the method for estimating above is exactly what we'd use to give you an estimate, and then we're doing math instead of packing orders.

While you're waiting:

Check out the wiki: http://digistump.com/wiki

Check out the forums: http://digistump.com/board

And here is a quick rough video we made of how our shipping setup works - for all of those who asked: http://www.youtube.com/watch?v=HlzHJ7l-XHM

Thank you all again for your continued support and patience!

We'll respond to comments and give small updates in the comments here, but this will be out last full update (as long as nothing changes) for awhile (so we can concentrate on packing and not spam those who already have their Digisparks) - so check out the comments or leave us a note in the comments if you'd like an update on anything.

Happy Holidays and Merry Christmas!

-Erik and Jenni Kettenburg "the full-time Digistump team"

Digisparks are now shipping!

We tried so very hard to get shipping started yesterday, I worked until 3am on all the little glitches in shipping, setup, printing, etc and then called it a night. Today, however, we were able to start shipping! We did not ship nearly as many as we had hoped, but we did work out the kinks today - such as the postage program not handling utf-8 very well, customs forms gone haywire, and our shipping software thinking Canada was in Europe.

So, tomorrow we should be smooth sailing. Thank you all for your patience, we truly are doing everything we can to get your Digisparks to you as fast as possible.

All packages that are packed this weekend will go out Monday, after that they will go out every weekday afternoon. 

If you are an international backer and haven't yet please checkout this update for information on customs declarations, providing a phone number for customs, and more: http://www.kickstarter.com/projects/digistump/digispark-the-tiny-arduino-enabled-usb-dev-board/posts/361815

Shipping Mini FAQ

Please do not email us about anything covered below - the more emails we get the less time we have to ship.

When will my package ship? As soon as possible, more or less in the order of the shipping queue. See the shipping queue page: http://digistump.com/ship_queue.php  or, even easier, your order details page to see where you are in the queue. The queue positions update in real time, so if you are #1 your order will be packed next (more or less - see the other questions for more on this). If you don't have the link to your order details/status page you can get it here: http://digistump.com/orders_search.php

Will my package be here by Christmas? Simply put, we don't know. We are doing everything we can to get packages out as fast as possible. We deeply regret that manufacturing delays pushed us beyond having all packages out before Christmas, please accept our apologies.

How will I know when my package ships? You'll get an email with the subject line "Your Digispark Order has Shipped" from support@digistump.com. It will also have your tracking/delivery confirmation number in it. Your order status page will also show the tracking information and the date and time (in UTC) when the package was packed for shipment. If you don't have the link to your order details/status page you can get it here: http://digistump.com/orders_search.php

Why did the person after me on the queue list disappear (ship), but mine hasn't? Why am I #1 on the list, but my order isn't shipping? The queue list is a rough order - here is how it actually works. Orders which contain extras (shields, kits, etc) are packaged at the main packing table (see photo below), since this is over half of the orders we spend the most time running this table. Orders which are just Digisparks are packed in groups (ie. 20 orders with 2 Digisparks in them will all be packed in a row), as this is much more efficient. In addition some orders will be put on hold (for a few hours, not days) when one person is putting together some more kits, refilling parts, etc that those orders need. So from a day to day standpoint the queue order should be pretty accurate, but if you check it every 5 minutes, it might not be.

My packaged shipped, where is it? We cannot tell you any more about where your package is then the tracking/delivery confirmation link we provided. Please check that, and if you don't have it within 14 days within the USA, or 30 days internationally from the day shipped, then we can try to help you track it down. Please be patient, much of the speed of delivery depends on your local post offices.

Can I make a last minute address change? Until the moment your package ships you can change your address. If it already has shipped there is nothing we can do until it is returned. You can change your address on your order details page. If you don't have the link to your order details/status page you can get it here: http://digistump.com/orders_search.php

Photos!

It wouldn't be an update without some photos:

The first snow of the season and a doe and her fawn on our front patch made for a perfect day to sit inside and pack some kits!

The real thing! These are a few of the production Digisparks - they are plated in gold (ENIG) - so they are black and gold, the female headers that come with them are even gold plated as well!

A bit closer up.

This is the main shipping table - each letter is a different item that backers were able to select. The computer says aloud how many of what letter to pack (going in order of the table) and then you hit a key once it is packed, at the end the package is weighed (and compared to what the weight should be to make sure we didn't miss anything) and the postage label prints.

This is all in our living room - a true family business! 

Thank you all for your continued patience, have a great rest of the weekend, and we'll keep working as hard as we can to get you your Digisparks ASAP!

If you missed the Kickstarter project but want to pre-order some Digisparks - you can do so at our website: http://digistump.com - click the "Pre-order Form" link. Pre-orders will ship as soon as all Kickstarter orders have shipped.

Production Photos!

Production is going smoothly and we are on schedule with our last update. The first case of about 5500 Digisparks should arrive mid next week and we will begin shipping as soon as they do! The remainder (about 15k more for kickstarter orders) will continue to arrive every few days.

We finally had a chance to get some photos of production from the factory - we know many were eager to see some more photos of the behind the scenes so we thought we'd make a nice short weekend update out of them. 

But first a few reminders:

Change of address? Go here http://digistump.com/orders_search.php to get your order status link emailed to you, you can then use that link to change your address. Please try this before emailing us with a change of address.

Customs info: If you are an international backer please be sure you have provided us with a phone number for customs. You can get your order link emailed to you here: http://digistump.com/orders_search.php - from that page you can update your customs info. Check out the last update for all the details on customs.

Orders on Hold: If you haven't already, check if your order is on hold here: http://digistump.com/orders_hold.php Check out the last update for all the details on what to do if your order is on hold.

You'll receive an email when your order ships!

On to the photos! Enjoy!

Back and front of a panel before assembly.

A panel after assembly.

A rack of assembled panels.

Bagged and ready to go!

A case of 450 Digisparks!