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Update #15: Status

Posted on January 1

Hello Comrades,

Happy New Year! Hope you all had (or are having) a lovely break for the holidays. We wanted to give a quick update on the status of everything. 

The majority of you should have received your Cosmonaut by now, or at the very least received a shipping confirmation that it is on its way. If neither of these is true, it likely means you never filled in the address survey. If you never received the Cosmonaut or even a shipping notice, sent us a message and we'll track down the problem and get it straightened out. If you are overseas and haven't received it yet, sit tight, there are quite a few still in transit we imagine. 

On the whole, people are loving their Cosmonauts, and we are pretty pumped about that. Here are a couple nice reviews that have surfaced on the internet:

"The Cosmonaut exudes quality. Writing with the Cosmonaut is satisfyingly firm and perfectly controlled, and it glides over the screen perfectly. I can’t really describe the gliding feel any better: it’s just perfect." - Marco Arment

"In my opinion, this is currently the best iPad stylus available; comfortable, accurate and good-looking, too." - Gigaom

Unfortunately, it's not all roses. We have discovered that a batch of Cosmonauts were shipped out in which the tips did not meet our quality level. Essentially, the tips were not conductive enough, so you would need to press quite hard for them to register. In practice, using the Cosmonaut should be quite effortless, so this is not good. Fortunately, we think this only affected a small number of people, and we can easily correct the problem by sending a replacement tip. So, if you feel you were one of the unlucky few that received a dud tip, please send us a Kickstarter message or an email to hello@studioneat.com and we'll make it right. We want you to love your Cosmonaut. We're really sorry this happened, but feel it's about par for the course considering all the hiccups we've experienced in this project. And, just to be clear (and to save us from getting some email), the gap of air in-between the tip and core is by design, this is so the tip is able to compress slightly and register on the screen properly. 

We also want to take this moment to thank you all so much for your support, and for sticking with us. The two of us were reminiscing about this crazy journey, and we realized that if it weren't for Kickstarter and the 6000+ backers that supported us, we probably would have given up on the Cosmonaut. Although it was incredibly stressful at times, having the support of this many people pushed us to make something great. 

Thanks, and here's to a great 2012. 

Tom & Dan

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      Charo on February 24

      I haven't received mine. I'm from the Philippines. I messaged you my complete address when you asked me. Hope you can check and send me an update.

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      zeburock on March 24

      I also never received mine - I believe I have provided all the appropriate contact details. Please update me about the status of my purchase. Thanks
      -Zeb

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      Jess Renè Hedegaard Gertsen on April 17

      Hi - I also never received mine? Please update me on my purchase :-)

Update #14: Brief Update

Posted on December 12
Hello Comrades,

Just a brief update. About 1200 Cosmonauts arrived today to our US warehouses, and we are going to be sending batches of 1200 or so each day this week to our warehouses in LA, Philly, and the UK. In other words, some backers will begin receiving Cosmonauts by the end of this week, and they will continue to be rolled out into the next week. Exciting! 

Additionally, we have opened up orders for the Cosmonaut on our website! If you had wanted to order more or get one for a friend, now is your chance. Unfortunately, orders made through our website will not begin shipping for 4-6 weeks. Our main priority is getting the Kickstarter orders out before Christmas, and orders from our website will come in a second wave. You guys will be the first to get them. 

That's it for now. Can't wait for you all to start receiving them!

Tom & Dan

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      Bruno Monteiro on December 28

      Hi Tom & Dan,

      What´s is the distribution status? I live in Europe (Portugal) and still didn´t got mine :)
      You guys are killing me :P

      Cheers,
      B.

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      sonja dixon on December 30

      Love Love LOVE the Cosmonaut! Just the right size and weight fills so right in my hands. Its more then I expected. works like a charm for me. Working on an iPad 2 and it registers flawlessly. Great stuff guys!
      I am a very very happy lady.

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      Edward Neve on December 31

      Hi Guys,

      I did not receive my Cosmonaut yet. Living in the Netherlands. Is that possible? Do you maybe have a track and trace for my package?

Update #13: Prepare for Launch

Posted on December 5
Hello Comrades!

Well, the day is upon us. We both just got back from a week long trip to South Dakota, where we evaluated the tip and overmold production, and made sure everything was moving along as it should be. We have in our hands a final, completed Cosmonaut, and it is awesome. We can't wait to show it to you all. It's been a long journey, but we think the wait will be worth it. 

In terms of schedule, our factories are working hard to produce the Cosmonauts as fast as they can. The machines will be running at full capacity this week, and we hope to have every Cosmonaut for Kickstarter backers created and shipped to our warehouses by the end of the week. It will take a couple days to process in the warehouses, and then they will be shipped out to everyone! So, expect to receive a shipping confirmation email sometime next week. International orders might lag slightly behind as it takes longer for the boxes to get to our warehouse in the UK. If everything goes as planned, everyone should get theirs before Christmas (hallelujah). 

Check out a picture below of the packaging, we think it's pretty neat. 

Lastly, we put together a little video showing the process behind creating the Cosmonaut. And what better person to show it off than Mr. Rogers. 

Tom & Dan

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      Tyson Young on December 9

      What an awesome video. Thanks heaps guys. Unbelievably excited to get this. Rock on.

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      Nick Wood on December 10

      Can't wait.

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      Kevin on December 27

      So that's how Koreans are made. Thanks Mr. Rogers.

Update #12: Survey Stragglers

Posted on November 14, 2011
Hello Comrades,

We just wanted to remind everyone who has not filled out the survey yet, please do so. The vast majority of you already have (thank you!) but there are still a few stragglers. We are going to set a hard deadline for this Friday to fill it out. If you don't fill it in by then, it doesn't mean you won't get a Cosmonaut, it just means you won't be in the first batch that gets shipped out. So please fill it out ASAP!

If you didn't get an email about the survey when we sent it out two weeks ago, check your spam folder, or, when you log in to Kickstarter there should be a banner at the top of the page, directing you to the survey. If you still can't find it, send us a message. 

Sorry for the message that only applies to a small number of people. In other news, production is moving along as planned, and it still looks like we will begin shipping at the end of November / early December, in time for the holidays. We have visited the aluminum manufacturer and the printer (who are doing the packaging), and will be visiting Premier Source the week after Thanksgiving. This is where everything will finally come together, and we can't wait. We are taking some great video footage, and hope to assemble a nice little "making of" video to show the entire process. 

Until next time,

Tom & Dan

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      Elisabeth Robson on November 19, 2011

      Any updates on ship date? I am so psyched to get it.

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      pieter van leeuwen on December 3

      I see that I am not the only one longing to have my cosmonauts :-)

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      Michael Coelho on December 5

      3 Weeks till Christmas, are you guys still on track for an early December delivery? Any update would be nice. Thanks guys.

Update #11: The Survey

Posted on October 26, 2011
Hello Comrades,

Just a quick note, we have now sent the surveys out to all of our backers. You should have gotten an email from Kickstarter with a link to the survey. If not, head to Kickstarter.com and login, there should be a banner at the top of the page directing you to the survey. 

Please fill it out as soon as you can, this is the ONLY way we can obtain your shipping address. Also, this is how you let us know if you want an aluminum or wood end cap. 

In short, if you didn't fill out the survey, we won't know where to ship your Cosmonaut, so you should fill it out before you forget!

Cheers,

Tom & Dan
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      Dave Savage on November 14, 2011

      How can I tell if I've filled out the survey or not. Please confirm

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      Chris harris on November 14, 2011

      I cannot see where I am supposed to fill out the survey.
      A URL would have been helpful.
      I was very enthused by this product and wanted you guys to succeed - I socialized this and many friends jumped on board - but now, nothing but negative vibes.
      It taken you way too long to get to market and I would think twice about backing your next project.
      I look forward to receiving the product and seeing a successful launch, but maybe better planning will help you get to market quicker next time?

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      Dan Sheetz on November 15, 2011

      I agree that your team seems to be over-workshopping this idea. Just make some decisions and get the thing to market.

      Nothing personal, just business. Be decisive.

6,192
Backers
$134,236
pledged of $50,000 goal
0
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Funding Successful

This project successfully raised its funding goal on April 20, 2011.

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3000 Backers SOLD OUT (0 of 3000 remaining)

PAY WHAT YOU WISH. What is a comfortable, minimal, well-designed touch screen stylus worth to you? Every backer will receive a Cosmonaut, regardless of their contribution, so long as we reach the funding goal. The Cosmonaut will ultimately retail for $25. The cost of shipping should be included in your pledge, whatever you think is fair. We will ship worldwide.

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FIXED PRICE - TWO COSMONAUTS. If you missed out on the "pay-what-you-wish" tier, you can pledge here to receive two Cosmonauts. Worldwide shipping is included.

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Connected as Dan Provost (360 friends)

Tom Gerhardt and Dan Provost are two designers who work under the moniker Studio Neat. We enjoy making simple things and making things simple.

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