Hi HEXers. We're back with our Friday update. More than two weeks ago, we invited all our backers from Squire to Producer to the HEX Alpha. We thank you for your help in testing our game in its alpha state and helping us improve the back-end of our game. As Chris Woods mentioned in an earlier update, we've exponentially improved our game's code and performance and it's all thanks to your help. We patched again successfully this week, and you can read the patch notes here.
Itch that Twitch
Next week Tuesday, we'll be featured on the GameSpot live stream around noon Pacific, and we also have some features coming up on IGN, Polygon, and more. As we get further through the alpha stage, HEX is gaining momentum to break through and become the definitive TCG eSport. We'll have links on HEXTCG.com, our Facebook and Twitter pages when we're able to pin down a specific time, so keep a look out.
We're also streaming on our own HEX Twitch page Thursday. The current lineup of HEX live streamers organized a tournament. John Tatta, the winner of that inaugural event, will be battling Cory at 4 PM Pacific.
We also have some overlays that we're going to put out for fans to use courtesy of our new community manager, so keep a look out on Thursday if you're a caster looking to polish your presentation.
Speaking of tournaments, we're currently on track to launch and test tournaments in the alpha client on Wednesday, QA Gods willing. These will be single elimination 8-person queues. There are no prizes yet since this is Alpha and you already have access to every card in the client, but we will be tracking winners and saving that information. So, alpha tournament winners, you may find something special delivered to you sometime in the future. Best of luck in your battles!
Community Manager - Shaggy
Our new community manager started this week. Everyone, say hello to Dusty O'Brien.
Hello, everyone! This is Dusty “Shaggy” O’Brien, your new Community Manager! Some of you may know me as the former host of the HexTcgPro Cast or from ShaggyTV, my Hex stream on Twitch. I am very excited to begin as your community manager and have some goals I would love to share with all of you.
I think that regular communication is vital to creating a better relationship with our players. I have created a Twitter account (@CZEShaggy), so feel free to follow me and ask questions. Also, please check the forums often, as you will see me frequently answering and moderating posts. You never know where you’ll see me pop up. I visit various sites and forums daily. If you're using it to talk about Hex, I am going to try and be there, making myself available to answer your questions.
My goal is to play for at least an hour each day. I intend to be accessible and visible; I want to hear what suggestions the players have and what better place to voice your opinions/concerns than on the battlefield? Each week I will be organizing a report full of the best suggestions and submitting it to R&D for review. So, If you see CZEShaggy online, feel free to challenge me, submit some good feedback and I might just take it easy on you!
Moving forward, my plan is to shine the spotlight on some of the amazing content our community has already created. It’s unbelievable the number of high quality work that has already been published, and I intend to bring some attention to it in the near future. My hope is that by improving forum moderation, we can provide quality content creators with more visibility while keeping the trolls under their bridge. I will also be creating more content for our official Twitch stream, so keep a look out for a wide variety of material. I may include anything from developer interviews to matches against community streamers. My overall goal here is to increase the amount of communication between fans, players, and our team here at Cryptozoic. Let me know what kind of content you want to see in the comments section!
Thank all of you for your incredible support so far. I am very blessed to be a part of this community and will work endlessly to insure that it continues to grow and become something we can all be proud of. We couldn’t have made it this far if it wasn't for the incredible support from our community. We are always willing to learn and adapt to what our fans want. You helped create Hex, and it’s my job to make sure your voice is always heard.
Cory and myself also have Twitter accounts, so feel free to follow us for snapshots and Tweets about the daily work on the project and talk HEX or anything else, really. You'll still want to follow the official HEX Twitter for any updates or news like patches, downtime, and the like.
Today, Ben and Kevin have spent their time interviewing a large portion of our Cryptozoic Apprentice applicants. We've been overwhelmed with the success of the program and the number of responses you've sent in. On our current pace, we'll be caught up responding to applications within the next two weeks. Thank you so much for your passion and enthusiasm for the Cryptozoic Apprentice program.
Nightly Alpha Updates
Now that everyone is in the alpha client, we're going to update on nights where we have information and news to share. Usually two times a week, the nightly update wasn't much more than "the engineers are working, the designers are working. Everyone is working." That's not really doing anyone any good. So, you'll see about 3 updates per week since we still have plenty of information to share, but we think it's a far more positive, honest interaction with our community when we're not committed to a nightly update when there isn't anything specific we can share.
If you ever experience a problem, please remember to register and then submit a customer service ticket at Support.HEXTCG.com. If you have an open ticket in the Kayako system, please resubmit via the Support portal. Thank you.
That's all for this week. We hope you're enjoying the alpha, and please post any comments or questions below or in our forums.