To Live and Die by the USPS
We are in the thick of it now folks.
Everything has come down to the absolute last minute. Today we received our very first bulk shipment of Leash and Cuff. Ever. And they're really, really nice :)
We are opening hundreds of boxes and stuffing thousands of envelopes. I know we said we were going to do it by Christmas for the domestic early birds...and we are. But it blows me away frankly. A lot of things had to go right to make this happen, and we still have to receive two more international shipments on time in order for everyone's packages to get out the door.
Here's where we're at with fulfillment....
Domestic Early Birds, most of your stuff shipped today. There were a few that didn't make the Post Office cutoff, but it's ok....tomorrow is the last day to drop First Class Mail off at the PO and have it arrive by the 24th, according to their schedule: https://www.usps.com/holiday/welcome.htm
Tomorrow, we'll be sending the International Early Birds, and we may even get to the majority of the domestic non-early birds. By Friday, it's possible....only possible, no guarantees...that we will have shipped every package for which a survey has been returned.
The difference in fulfilling the kickstarter this time around, vs. last time, is incredible. Last time, it was me and an "intern" I picked up from the kickstarter community (you did great Harrison). It took us three weeks of struggling to get things shipped.
This time, people from all over the world have rallied to make this happen. It was a ridiculously aggressive delivery schedule, and it is actively being met. I couldn't be happier with everyone's hard work and efforts. I especially want thank my team here in San Francisco, which includes Art who's taking time off from designing rad products to pick and pack, Jen who is printing labels at a rate of 2.8 sec./label, Dave who has the ridiculous task of sorting through 3,108 line items of data, much of it messier than the office is right now, Moby who's unpacked and broken down at least a thousand boxes today, two new guys, Jesus and Noe who are moving at light speed bearing my music selections with a grin, and of course Ivy, who does it all with me hand in hand (and with a beautiful smile, more often than not).
Here's Art landing harder than he expected on a pile of boxes, and below that are some answers to a few FAQs I've been seeing in the comment stream:
Unfortunately, we couldn't take all the risk here. The custom's value for a Capture is going to show up as $40, while we're at $15 for a Leash, and $10 for a Cuff. We have recently been made aware that customs officials in particular can audit the value of exported goods. If they find that goods have come in valued less than their actual worth, any country (or, the entire EU, as we've heard) can stop allowing shipments into a country until the difference in retail cost is paid for the entire shipping history. I have no idea what causes the audit, but I know that our exposure there could be huge if we tried to lower the value. We have lowered it to what we feel is a defensible cost, in order to try to limit the amount of taxes you may have to pay. Again, we apologize for that, but we must play by international rules.
I'm afraid we're too busy with handling the batch shipping to take a look at any individual shipments. You should be able to make an estimate, based on the general information I listed above.
pledged of $10,000 goal
seconds to go
Nov 22, 2012 - Dec 14, 2012
Pledge $15 or more
Preorder Cuff: the baby brother of Leash. Cuff is a quick-connecting camera wrist strap.Estimated delivery: Jan 2013Add $10 to ship outside the US
Pledge $25 or more
Preorder Leash: the ultra-versatile, minimalist camera strap.Estimated delivery: Jan 2013Add $10 to ship outside the US
Pledge $40 or more
Preorder Leash + Cuff: get the most versatile camera strap ever created, along with it's smaller wrist strap counterpart.Estimated delivery: Jan 2013Add $10 to ship outside the US
Pledge $60 or more
83 backers Limited (167 of 250 left)
Early Bird Special #1: Cuff + Capture Clip = first in line to receive the first Cuffs made, and bundled with a Capture Camera Clip. If you need Cuff before Dec. 25, this is your best bet!Estimated delivery: Dec 2012Add $10 to ship outside the US
Pledge $70 or more
164 backers Limited (86 of 250 left)
Early Bird Special #2: Leash + Capture = first in line to receive the first Leashes made, and bundled with a Capture Camera Clip. If you need Leash before Dec. 25, this is your best bet!Estimated delivery: Dec 2012Add $10 to ship outside the US
Pledge $80 or more
1668 backers Limited (332 of 2000 left)
Early Bird Special #3: Leash + Cuff + Capture = the best deal around! Get first articles of Cuff and Leash, as well as a Capture Clip, sent to you ASAP. If you want the whole shebang before Dec. 25, this is your best bet!Estimated delivery: Dec 2012Add $10 to ship outside the US
Pledge $90 or more
Sleepy Bird #1: Cuff + Capture. Missed out on the Early Bird Specials? Get Cuff + Capture, sent to you as soon as the first set of preorders are fulfilled.Estimated delivery: Jan 2013Add $10 to ship outside the US
Pledge $100 or more
Sleepy Bird #2: Leash + Capture. Missed out on the Early Bird Specials? Get Leash + Capture, sent to you as soon as the first set of preorders are fulfilled.Estimated delivery: Jan 2013Add $10 to ship outside the US
Pledge $110 or more
Sleepy Bird #3: Leash + Cuff + Capture. Missed out on the Early Bird Specials? Get Leash + Cuff + Capture, sent to you as soon as the first set of preorders are fulfilled.Estimated delivery: Jan 2013Add $10 to ship outside the US