Kickstarter

Creator Sam Segal about 19 hours ago

Would love a tracking number and shipping estimate.

Creator IG-88 about 20 hours ago

Any update on the shipping status?

Creator Jan Boltje 2 days ago

Can I please have a tracking number? or an estimate of shipping date

Creator Mark Sammaritani 3 days ago

Mine actually are not arrived... keep working :-) I'll wait...

Creator Brendan Nelson-Weiss 3 days ago

I finally received my 32 GB titanium. As others have mentioned the keyring is too large and the o-ring may need replacing. However, the earlier issues that were with titanium are not visible at all (mind you i cannot see the inside threading). Overall, it is quite satisfactory and I'm impressed considering the many issues you had. However, if you do another Kickstarter you should be much more realistic about the shipping and much more careful on quality control before shipping any products(It is extremely unfair for the people that received a crude product).

Creator James Petts 7 days ago

Where are the 64GB Ti cases? I've not received any notifications ever about my order.

Creator Mark 7 days ago

I actually received a package a few days ago so he is sending them out BUT they were the wrong ones. I pledged for 1 of each (Al. SS. Ti) but got three SS (I got cases only no usb). They aren't bad the threading needs to be smoothed a bit and the o-rings aren't the greatest but they do seem solid. They definitely could have been cleaned on the inside from the machining but a some q-tips and 5 minutes of effort got them cleaned.

I am a bit concerned about the lack of communication though. I immediately sent Serhiy an email through kickstarter. He asked for photos I assume for confirmation, so I responded with the photos (about 20 min after receiving his email). It's been almost 72 hours since then without a peep from him. Not even an acknowledgement that he got the photos.

Just acknowledging things would go a long way here .....

Creator terry on May 14

Can I please have a tracking number? or an estimate of shipping date

Creator Jeff Lewis on May 13

Got my case today. Outside is nicely polished. interior had quite a bit of metal shavings inside of it. O-ring could be better quality but it is fine. However, after cleaning it, I am satisfied with what I received. Thanks!

Creator david grossman on May 13

Can I please have a tracking number? or an estimate of shipping date.

Creator Jonathan M on May 10

Just received mine today...
the feel of is great.... i agree that the O-ring could be alot better.... one thing do you could of at least cleaned them to make them presentable....

Creator Oscar J. van den Bosch on May 10

Just got mine in. Fit and finish are 'good enough', but they are definately eternal. Bomb-proof, I especially like the stainless one.

Very satisfied.

Creator Matt Dale on May 9

Just received mine. Thanks, it's beautiful and will be very useful! Simple idea, nicely executed!

Creator Benni Klomfass on May 8

received mine today (israel)

it looks ok and is fine for the price - but the o ring really could be better quality...

Creator Mathias on May 8

Hi Serhiy,
when can I exspect my 50 USD pledge (Starter Reward #3, Ti eternal case + Ti eternal case with the 36GB flash drive)? I am Gemany, so not that far to ship.
I have been really patient, but slowly and surely my patience is starting to run out . . .
Thanks

Creator W Robert Millar on April 29

It has been so long that I can not remember how many cases I am supposed to receive. I am in Burnaby, BC, Canada and wish to know when my units will be shipped. Please advise as soon as you are able. Thank you.

Creator Ian Lewis on April 29

This is probably the worst Kickstarter I've backed up to date. I think, when you are so behind with what was promised, you really need regular updates.

People need to have expectations set, and not to have to trawl through the comments section to find out whats happening..

Can we get an update with expected shipping details?

Creator John N Wood on April 24

Sir, you say they have been shipped, but I have not received any shipping/tracking information as yet. I for one would like some information about these shipments as soon a possible. Thank You in advance for your attention to this issue.

Creator Gerald Shipley on April 21

Hello Serhiy
I haven't seen an update regarding the $75 level, the Ti case with USB 3.0 64GB flash drive. Can you please give me an idea of when I might expect it?
Thanks

Creator Craig Dunn on April 21

@SERHIY - please respond to my inquiry (below in comments) from 3 days ago. Thank you.

Creator Jan Boltje on April 21

I still haven't even got anything yet...when can i expect mine? (NL, Stainless EternalCase 32Gb FLASH DRIVE with key ring)

Creator Craig Dunn on April 18

@serhiy - any update on the $50 (Starter Reward #3) level shipping?

Creator Christer Busk on April 16

Is there anyway to get my money back? It says delivery in December 2012 in the project...

Creator Erik on April 11

Will the $45 level be shipped out if I ordered an additional stainless case with it? If so, can I get a tracking number? Thanks.

Creator Sixto Naranjo on April 10

Sweet! Thank you for the detailed update!

Creator Sixto Naranjo on April 9

Hey Serhiy, what's the status of the new cases you got in?

Creator Chris R Martin on April 8

Hi,
I still have not received my case. I backed at the $15 level. Can you please check and let me know if it has shipped?

Thanks,
Chris

Creator Benedikt Kehl on April 4

Good day,

Still no update about hte shipment date??

Thx,

Ben

Creator Skye Mitchell on March 29

TXAG99 - I decided against posting mine too. I can hear the global sigh of relief from here! Even though contact in this little comment section has been brief, I've come to respect your views a great deal. Thanks so much for your support and feedback along the way. I hope that Serhiy is able to provide a positive outcome for your case, and for the others who are less than happy with theirs. Have a wonderful weekend. Stay safe and well!

Creator Sam Wormleighton on March 29

@Skye Mitchell I didn't post a review, I posted some comments and framed them as such. If you were anticipating particular features then you're of course entitled to balance your appreciation of the purchase against the quality of those features. This is what I have done, and for me water-proofing is not relevant. I think the case is Ok.

It was $20 and at that price I consider it "moderately overpriced" but acceptable. That's not so bad. I buy items of worse value frequently, not every choice in life has to be a run away success. We need to keep our sense of entitlement in check, and remember that we knew we were gambling on Serhiy's abilities. This gamble hasn't been a big win. I can live with that. And I'm happy to grow from the experience, enjoy the uses I can find for my case, and move on.

Creator JKL on March 29

There'll be no fight from me. I just offered a broader view. It doesn't mean I wouldn't have loved to get the absolute perfection of a container the same as I got from another project. I would. But short of this creator redoing close to 100% of the items, it's not going to happen and I just came to terms with it in a way that lets me move on. The logistics are against it and it would consume possibly more money than he gathered. In that case there could still be a percent who are never satisfied.

I followed a couple other projects where people were badly burned and now months and months later, they are still raging. I don't want to go down that path so I'm trying to look at the brightest side I possibly can. My comment was just my way of doing that. No need to rage at me or pick a fight. You won't get a response for this project.

Would I instantly back another project by this creator? There's only a slim chance, if any. I will think twice and twice again--and it would have to be something so tempting as to override all my red flags at a cost so low that I wouldn't feel a big risk.

He's young but unfortunately, he's greatly damaged the biggest asset anyone can have, his reputation. That can possibly be restored but it usually takes years and a long list of successes--at least it would for us who are current backers and who know this event.

But reputations aren't as important as they once were because with a new project, there will hundreds of potential brand new backers who have no clue what happened in the past. It will be interesting to see what happens if another project actually does come along.

I wish him well, but I will err on the side of caution in the future for sure.

Creator TXAG99 on March 29

I had a lengthy comment composed, but I've decided it's just not worth getting into a fight over.

Creator JKL on March 29

I lived and taught in the Ukraine in 1996 (Kiev). My expectations are different. I suspect that state of the art CNC machines exist there, but are not plentiful even now. I'm willing to venture that these cases are truly hand made, one by one on older style of machining equipment. That's actually something of added value for me personally as there is not only a case, but a story to tell as well! I like the idea of hand crafted in this sense and expect less than perfect, but functional.

Yes, I'd like it to be clean and a good solvent will take care of that, even gasoline. They should not be shipped dirty and greasy.

Yes, I expect to replace the O ring--but we can find them likely far easier than he can in the Ukraine and far higher quality than would exist if he has someone make "molds" to pour more of these same type of O rings. I do not want them at all and prefer to find a substitute here. We have a million size and material choices for O rings here of great quality. We don't need more hand poured O rings. We have easy access to such things at any Home Depot. If someone finds a quick source after you received your case--let us know what size you found works best for you.

Yes, attitude could be better, but he is young, it's his first project, and we are investors and we take the risk of investors. He IS shipping product. He DOES realize people are not happy. I'm guessing he's overwhelmed with trying to figure out how to handle this and he also is going through a learning curve.

One other thing, he does not understand the culture of his primary supporters--Americans. I can assure you of this having lived there. We have expectations off the scale compared to other countries for such items as this. However, if you were to experience the level of music, art, dance and deep personal relationships that exist everywhere in Ukraine, you would find that their expectations and standards for such things were off the scale compared to us.

I was stunned at the intense level of artistic talent that existed almost everywhere in the Ukraine at a time after 10,000% inflation in one year brought the millionaires down to the same income level as the street worker. (A million "Coupons"--the currency at that time--would buy $5 worth of groceries.) Poverty was everywhere, but sit someone at a piano and Rachmaninoff would erupt. (Yes, I know he's Rachmaninoff is Russian, not Ukrainian.)

Ukrainian's are very proud of their long history of accomplishments, artistic and other and have very high standards. But for everyday objects like a metal case, our expectations are very higher. I chalk this up to cultural differences and again, this is part of the learning curve we've invested in with Serhiy.

I wish him the best and hope he does all that he can do make the majority of us happy so we can have confidence to back him in future projects. I'm sure he will do things differently next time.

If you want to see what a project that really, really has self-destructed looks like--just to know what is possible--read the comments for the "md pen" project. I puts things in perspective.

Creator Skye Mitchell on March 29

I have a bit of a problem with your review, Sam W. 'Good enough' isn't what I would expect when someone has almost $25,000 to work with. It should be 'excellent' and/or 'everything expected'. I'm afraid I want more than 'a flawed product where the execution wasn't as good as the idea'.

You may not be bothered with using the O-ring, but some of us jumped on board with this project because the case was advertised as being waterproof. That was a major pull factor. Without a suitable and working O-ring, it is not.

It irks me that people who are not happy with what they have received, can't seem to be able to voice that without being labelled as feisty commenters, or a negative presence in any way. This project owner had everything going for him in terms of finance and time. The fact that people are now having to clean up, toss out and/or replace parts so that the cases do what they were meant to do, does not reflect well on him. If he did not have 'the talent to master the manufacturing process', then maybe he should not have undertaken it in the first place. If and when I finally receive what I pledged for, and it does not match the item outlined, described and pictured on the front page - by crikey, I will speak up.

Craig Dunn and TXAG99 - I agree with you both, regarding Serhiy's tone. Once again, I felt as though the unhappy backers were being treated as an annoyance. He sounded more defiant, than apologetic. Maybe he did not mean to come across that way - but I didn't feel very positive after reading it.

Thank you for the update, and for finally answering some of our questions, Serhiy. Wishing you all a happy and safe Easter, if you celebrate it.

Creator TXAG99 on March 28

I agree 100% with what Craig said...and I think the tone was extremely rude and dismissive in that update.

But yeah...thanks for the update finally. I am done with this...I do not have the time or energy to mess with fixing up my case anymore.

Creator Sam Gem on March 28

I ordered a Eternalcase titanium with the 32gb stick inside, should I wait more or should I try to get a refund of my $35?

Creator Tom Bartlett on March 28

Hi, I purchased the aluminum case, and then added money to turn that into an aluminum case with a 32 gb usb3 flash drive. Has mine shipped yet, and if so, could you send me the tracking info? I know I haven't received anything yet.
Thomas A Bartlett
1735 Lombard Street
Philadelphia, PA, 19146-1518
thomasabartlett@gmail.com
formerly thomasabartlett@comcast.net
Thanks

Creator Craig Dunn on March 28

@skye - lol :-)

Well, looks like we got the update I asked for just before my deadline. I have a headache from reading the badly mangled English and trying to determine if the tone was supposed to be humble and apologetic or just...rude...and defensive.

If he went to the "biggest manufacturer" and that's the best quality product they can make, well....it doesn't say much for pride in craftsmanship over there. Either he convinced himself that a half-assed effort would be acceptable to backers or that we would be passive and just accept a modified (cheaper/weaker) design and defective execution.

Despite my issues with some of the content, I AM glad that Serhiy did the right thing and addressed everyone. Now the next step is seeing if he follows through on his promises and ultimately makes every backer whole in one fashion or another.

Creator TXAG99 on March 28

I am held by my employers (and myself) to a higher standard than "good enough"...quite a bit higher, in fact.

When something is offered and something else of degraded quality is delivered, that isn't "good enough": That is "bait and switch".

I do not know for certain why all these corners were cut, but I agree with the others that it probably has to do with increasing net profits...and yes, I am a bit irritated by this, as are others.