We've launched an exciting new project of our own! Introducing the Kickstarter app for iPhone!

Funded! This project successfully raised its funding goal on May 18, 2012.

    1. Missing_small

      Creator patrick siemer on January 14

      I asked my friend why he does not use the arqball spin i got for him.
      He said "it worked. once."
      how can i get it fixed for him?

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      Creator Dana Freeman on December 21

      What happened to the $4.95 unlimited deal for Kickstarter backers? Please let me know what is going on. Thanks!

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      Creator matthew & ai leen on October 27, 2012

      I have to say that your strategy of eliminating the ""basic" plan for $4.95/month that entitles you to an unlimited quota of shared spins (also unlimited captures)" and hiking it to a whopping $19.95 for "unlimited spins & 10,000 views per month" may just well backfire. I'm not sure about other KickStarters, but I feel pretty let down. I was intending on using it for a retail website that I was setting up here in Singapore, but the novelty factor is certainly not worth $240 a year! That's considerably more than I pay to host the whole website! Sadly, my Arqball Spin will likely sit gathering dust on the shelf in my study, unless you come up with more realistic and palatable pricing...

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      Creator antimix on September 30, 2012

      @ Matt: I hope no, since a lot of us have just received the stage, an I would hope they will extend at least till June 2013...

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      Creator Brett Owens on September 29, 2012

      Hi from Asutralia.
      Received my stage the other day. Looks nice and working fine.
      Thank you!

      Brett

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      Creator Matt on September 29, 2012

      Hello, just to clarify... the plan most of us KSers are on... is the 25 spins and 1000 views for free... or the unlimited $4.95... are you saying that those of us who are using the 25 spins and 1000 view "free" account will be downgraded to the new "Free" account which I believe is only 5 spins and 1000 views in Jan 2013?

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      Creator Arqball on September 20, 2012

      @Mistermark: Sorry about the color mixup. There is no harm in painting the stage black. But another approach is to just cover the stage with a black piece of construction paper or felt that has been cut into a 2.7" x 10x strip.

      @David: yes! because by our records, we shipped you a stage on 08-10 via USPS. Contact us on support@arqball.com and we will start an inquiry into this.

      @Matt: All KS accounts have the free (old 5$ plan) until JAN 2013. If you provided us a valid account at the survey time, we upgraded you. If we somehow missed you, contact us on support@arqball.com and we will change your account status. Indeed, the old $5 plan is gone. We want to be generous to our KS supporters, so write us privately and we will work something out with you for 2013.

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      Creator Mistermark on September 20, 2012

      Hey Arqball, I just recieved my stages (i'm living in the Netherlands). And although they are not black and white like I requested(they are both white), I am very happy with them and super excited to see in what ways i can implement them. I only had one question, should i choose to spraypaint the second stage black, will it have any effect on the device itself? (In other words, will i ruin a perfectly good stage if i paint it black?). Thank you for the great product and the time you put in to it.

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      Creator David Schleusener on September 19, 2012

      Hello, I haven't yet received my (domestic) Arqball Spin. Should I be concerned?

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      Creator Matt on September 19, 2012

      Hey, what happened to the $4.95 unlimited deal for Kickstarter backers? I no longer have that option and now all the prices are hiked much higher? You said we had it free till the end of the year? It is not even October? Please let me know what is going on.

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      Creator Thomas Demolliens on September 17, 2012

      Just received my unit (in France) and look forward to producing my 1st spins!

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      Creator Arqball on September 17, 2012

      @Vinod: Your stage was also shipped 09-03, so just like PhoneJoy, it should be arriving today. Please let us know if you do not get it by EOB.

      @Nicolas: Please send us feedback at support@arqball.com. We appreciate it!

      @Irawan: The stage handles up to 5lbs.

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      Creator Vinod Bamalwa on September 17, 2012

      Hi, I had paid the international shipping as well... when do I get my Arqball?
      I received an email for reminding to pay the shipping as my shipment was pending for it... its been a long time now.

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      Creator Nicolas Hauviller on September 17, 2012

      @Arqball : Sorry, this is my mistake. I sincerely apologize. Still, I keep thinking that the product as it is shiped today, looks like a prototype: no packaging, no product information nor manual. Do you plan to work on packaging?
      Then I have a subsequent question. I did a first try using the product/prototype and the app: http://arqspin.com/s/2kwfaj6svwt65 and I have to say that the app is running quite well but there are a couple of things which could be improved. Is there a place to send our feedback ?

      Thanks

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      Creator PhoneJoy Solutions America, Inc. on September 17, 2012

      Package just arrived, so all is good! Thanks a lot! We'll be using your spin for our coming product launch on Kickstarter, which should be quite cool!

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      Creator Irawan on September 17, 2012

      @ Arqball: Thanks for the shipment info. I shot it with iPhone 4S. I think it is grainy may be because I zoom it a lot. As I mentioned, I was using my old Solar Power Rotating Display and trying not to show it by zooming it.

      Anyway, It is a proved for me that the App itself is working great without the Special Stage, but I for heavier items I still need my stages to spin.

      Question: What is the Max. weight we could put on top of the stage ? Have you tested ?

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      Creator Arqball on September 16, 2012

      @PhoneJoy: We shipped on 09-03. Worst case, 10 business days to Hong Kong would be 09-17. Let us know if it doesn't get there tomorrow and we will file an inquiry with Fedex. Out of 150+ intl shipments, yours is the first to take >10 days...but it is also one of the few to HongKong/China.

      @Nicolas: The brown paper is meant to be peeled off the white plastic top. It is there to prevent scratches on the top of the surface. Use your fingernail to lift a corner of the paper, then peel the rest off. If you turn the stage on its bottom, you will see two screws. By unscrewing them, you will see where you need to place 6 batteries; pop them in, reassemble and flip the switch. Write us at support@arqball.com and we will respond faster. We are also available on google hangouts.

      @Angel: Yours was shipped 09-07.

      @Irawan: We shipped your 5 stages on 09-12. We use a fedex service that does not give us individual tracking numbers. The spin that you shot looks good---somewhat grainy though. What camera do you use? Feel free to write us at support@arqball.com

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      Creator PhoneJoy Solutions America, Inc. on September 16, 2012

      Hi, you said you had shipped our spin two weeks ago, but we still haven't received anything. Our office address will move in two weeks so I'm a little worried. Do you have a tracking code perhaps ? Thanks, Martin

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      Creator Nicolas Hauviller on September 16, 2012

      What's this mess ?
      Here is what I received today : https://www.dropbox.com/s/t1n82pc4ejaluy2/Arqspin.jpg
      - damaged parts (the uper plate has some issues and was supposed to be white, not "wood" > is this part finished ???)
      - no paper, no instruction... nothing except this average "product" which does not look finished at all.

      Is it a mistake ? Did you send me by error one of your first prototype ?
      What a disappointment...

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      Creator Irawan on September 16, 2012

      http://arqspin.com/s/3mhgb906gwifp

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      Creator Irawan on September 15, 2012

      @ Arqball: Have you shipped mine ? I have replied your email, but do not get any tracking number.

      I think we do not need the special stage with the latest Arqball App. I tried the spin using the Solar Rotating Display that I bought 3 years ago from DX. See here

      http://arqspin.com/s/y8byfm1w92ak

      Not really a good one, I did not do the proper lighting and background, just want to test the spin :D and it works. what do you think ?

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      Creator Ángel C. B. on September 14, 2012

      Hi!

      Have you shipped the spanish batch (Spain) out?

      Best regards,
      Ángel.

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      Creator Arqball on September 13, 2012

      @bertie: Hi Bertie, your stage was shipped 09-03 via Fedex International Mail Service.

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      Creator bertie hamers on September 12, 2012

      dear 'Arqball Spinners',
      We are very anxious to get our stage, could you tell us when it is, or will be, shipped, (to the Netherlands) thanx, bertie@bofb.nl

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      Creator antimix on September 12, 2012

      @arqball: I think yes. Please contact Steve Boehmke (http://facebook.com/784511413) or get one at http://www.fitsanycase.com/

      Cheers

    26. Ks.small

      Creator Arqball on September 11, 2012

      @Nicolas: Your stage was shipped on 09-04. We use Fedex international mail service; it requires 4-7 business days to deliver, and we don't get individual tracking #s (only #s for the entire bundle when it arrives in CH).

      @Brad: I just emailed you your tracking #.

      @antimix: EVERY spin that we've made has been produced entirely with the app--no retouching. Our trick is to shoot against either a black or white background, and then adjust the white-balance, black point, and curves so that the background disappears. See our blog; we will be posting some tips on how to do this.
      BTW, the AnyCase looks fantastic. Can we buy one to test?

    27. Missing_small

      Creator Nicolas Sasselli on September 11, 2012

      Hello
      When will the stages for Switzerland be shipped ?
      Do you have a tracking number, possibly a lot tracking number if there are multiple sending ?
      Thanks!
      Best

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      Creator Brad Rowberry on September 11, 2012

      So excited! Could you please send a tracking number on my order? Thanks!

    29. Rc_francobollo-wh-med.small

      Creator antimix on September 10, 2012

      Hello,

      can you please explain how to obtain "retouched" spins ?
      I see perfect white balanced spins, or background retouched spins in your sites.

      This actually can not be done with iPhone, since the video can not be edited or cleaned.
      - Do you have any Windows application to create/edit spins ?

      Best Regards

    30. Rc_francobollo-wh-med.small

      Creator antimix on September 10, 2012

      Hello,

      I just received my Arqball. GREAT!!!!
      Here is my spin showing the tripod I use for for my iPhone. I find it perfect for my arqball. For your info it was another kickstarter project (ANYCASE). It was unsuccessfull since nobody noticed it....

      http://arqspin.com/s/1160ahxw34h28

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      Creator BarryG on September 8, 2012

      Hi , I sent you an email as my stage does not work at all now and this was only the 2nd time I was using it.. I had sent you an email thru Kickstarter when I first got it that it was making noise and didn't seem to be rotating properly.. I'll await your email back, and hopefully a new working stage.

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      Creator Bernie Graham on September 8, 2012

      Here are a couple of spins.
      One issue I have is that I can't copy and paste embedment codes???
      Any idea what I could be doing wrong?
      The stage works well but it seems to chug a bit before it runs smoothly. Is this normal?

      http://arqspin.com/s/1d90u3vi8drqi
      http://arqspin.com/s/1j2xqgjgbfdtd

    33. Ks.small

      Creator Arqball on September 7, 2012

      Hi Ronny, Your stage has been shipped via Fedex International Mail on 09-05. This service does not give us an individual tracking # for each package, but rather, a tracking number for the large batch that is headed to Australia. As soon as the batch arrives in Australia, we should receive a ping.

      Thank you for being an early backer!

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      Creator Ronny Putnins on September 7, 2012

      I was a relatively early backer, but disappointingly still haven't received my 2 stages here in Australia. Should they have arrived by now? Shipping from the US normally takes around 2-3 weeks. If they have shipped, could you please send me the tracking details? Thanks.

    35. Missing_small

      Creator Denny Heinonen on September 7, 2012

      Hi, Since my stage has arrived I have been playing around with it. Here is a link to a spin where I rnbeded it into an eBay listing.

      http://www.ebay.com/itm/300774269678…

      The only down side is if you look at the listing from an iPad you can't see the spin. But it looks and works great from a computer. Thanks again guys this a really great product. Denny

    36. Ks.small

      Creator Arqball on September 5, 2012

      @SeanMcAleer: Re batteries, theoretically, 2200mAH batteries should power the device for >8hrs, but this figure is based on crude measurements of current usage and a very simple model. We can note anecdotally that it is possible to take >100 spins on a single set of charged batteries.

      Using a lower width parameter will not increase the load time. It will just change the amount of space the embed occupies on a webpage.

      Please write us at support@arqball.com for further info about your last two questions.

    37. Ks.small

      Creator Arqball on September 5, 2012

      @Rebee, @Ryan: We emailed you privately with your tracking numbers earlier this week...just wanted to make sure that the other readers on this public forum didn't conclude that we ignored you.

    38. Ks.small

      Creator Arqball on September 5, 2012

      @PhoneJoy: Hi Martin, yours was shipped on 9-03.

      We have shipped almost all of the 60,85,110,150 orders. We are waiting for a few people to add the international shipping fees.

      There are about 30 backers left as of Wednesday who we are working on now;

      Write us at support@arqball.com if you have any questions.

      THANK you for your support and patience.

    39. Missing_small

      Creator Barry Ward on September 5, 2012

      @PhoneJoy Solutions Limited - I'm in the UK and got mine a couple of days ago. :)
      http://arqspin.com/s/2q0q8d4mrm11r

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      Creator PhoneJoy Solutions America, Inc. on September 3, 2012

      Have you guys shipped international orders yet?

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      Creator Sean McAleer on September 1, 2012

      The resolution quality could be better once a crop used on a spin, an excellent first step, looking forward to future software updates and other options down the road.

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      Creator Darius Steele on August 31, 2012

      got mine a few days ago! very pleased. feels robust. please tell me the "crop' feature will be updated in the app.

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      Creator Sean McAleer on August 31, 2012

      Got mine...top was not flat in its case, first I thought it was supposed to be like that until I pushed the unit in place.

      A few questions, how long do the batteries last before your spin won't properly display correct?

      By including smaller size px embeds, will that decrease the load time, say adding a page with like 4 spins on it at once, or is it just loading the 512px spin for each?

      Will there be options for white label, save the display to some .3ds or say Google's 3d format?

      Can we disable the " drag to interact" label?????

      Thanks,

      Sean

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      Creator Ryan on August 29, 2012

      When will Canadian order arrive??

      Thx!

    45. Fb_profile_picture.small

      Creator Jon Steel on August 27, 2012

      I got my Stage ! Thankyou ! Very cool !

      I only had time to make one very quick silly spin before rushing onto a flight. Note that its important to keep the camera VERY still !

      http://arq.io/i/…

    46. Missing_small

      Creator Rebee on August 27, 2012

      Hey Ya'll! Pledged for 3 stages and filled out my survey on July 3. I'm in the US and haven't gotten my stages yet. When should I follow up if I still haven't gotten 'em? Thanks.

    47. Ks.small

      Creator Arqball on August 25, 2012

      @Matt: Those are indeed gorgeous spins! Please post a photograph to help others reproduce the setup.

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      Creator Matt on August 24, 2012

      Lastly... glass sculptures look great spinning! http://arqspin.com/s/2x45ytiybiddx

    49. Atwater.small

      Creator Matt on August 24, 2012

      Here is another one I highly enjoy. Some of my spins I don't care to hide the stage, since the stage is clean and glossy, it can create a beautiful mirror effect as seen near the cavemen in this spin: http://arqspin.com/s/14oaay7v6qqwr

    50. Atwater.small

      Creator Matt on August 24, 2012

      I love this spin I created... turned out great with art board backing and sunlight only!
      http://arqspin.com/s/f7kgnvlmjn3y

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556
Backers
$42,748
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0
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Funding period
Apr 18, 2012 - May 18, 2012 (30 days)

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  • Pledge $5 or more

    13 backers

    Big Love - Be part of the photography revolution and gain the love and gratitude of our team forever.

    Estimated delivery: May 2012
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    Certified Nerd - We will create a spin just for you in our studio of something cool signed by our team.

    Estimated delivery: May 2012
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    Spin Me! - Custom stage in your choice of red, black, or white. Add $20 for shipping outside US.

    Estimated delivery: Jun 2012
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    Collectors' Edition - Limited edition collectible stage, 1 of 50 hand-built and numbered by co-founder. These also ship first! Add $20 for shipping outside US.

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    32 backers

    NEW - Twin Spins - Two stages in the colors of your choice. One for you, one for your Mom or kids. Add $20 for shipping outside US.

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    Friends and Family - Three stages, one in each color. Create your own spin party! Add $20 for shipping outside US.

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    Spinsanity - One limited edition collectible, 1 of 50 hand-built and numbered by co-founder. Plus one of each color, for total of four stages. Add $20 for shipping outside US.

    Estimated delivery: Jun 2012
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    3 backers

    NEW Holiday Shopper Pack - Five stages in the colors of your choice, get your holiday shopping done early. Everyone will love you for backing this reward, especially us! Add $30 for outside US

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    NEW Distributor Pack - Ten stages in the colors of your choice. Your friends and co-workers will love you and so will we! Add $30 for shipping outside US.

    Estimated delivery: Jun 2012
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    1 backer

    NEW Spin It! - One stage in the color of your choice plus we will feature one of your spins on our homepage for a week (you choose the spin).

    Estimated delivery: Jun 2012
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    0 backers

    "Spin VIP Night": Dinner with founders to talk about technology, business, etc., and we will create a spin of YOU! using the custom stage in our studio. You have to arrange your own travel and lodging in Charlottesville, VA.

    Estimated delivery: Jun 2012