Kickstarter

Creator Brendan 3 days ago

Still no Brydge, this is unfair!

Creator Pascal Reinert 5 days ago

Hi, i got my free neophrene sleeve today which is great. Thx for this :-) But my Brydge is still not here !? Whats going on with you guys ?

Creator Karim El Khoury 6 days ago

I have sent more then 7 emails and i always get the same response. "This has been sent on to our shipping team for further investigation. I should have more information shortly." Whitney
And i don't get anything back !! ...
One of the most unprofessional companies i have worked with.

KICKSTARTER should investigate this.... NOT to mention that it WILL back Fire on KICKSTARTER.

Creator Andrew Davies on May 10

Shame I can't edit comments - within a few hours I've received a shipping label and nice email from Brydge apologising and promising a new unit. Good service.

Creator Hideki Tomioka on May 10

Andrew, you are lucky. At least you have one. I don't know how many people are still waiting for one.

Creator Andrew Davies on May 9

I spoke too soon. Love the keyboard, but it stopped working today.

A,S,D and a few other keys not responding to presses.

Tried unpairing and re- pairing but can't re-pair as the k key isn't working.

Any one know what kind of guarantee it comes with?

Creator Dennis Lim on May 9

I've paid $210 as a backer & am still waiting for my Brydge.

No news until today except for an email that they need to verify my kickstarter account and shippment address.

C'mon guys...what's happening?

Creator Jan de Vries on May 8

their website is outdated, so these guys left into thin air ...

Creator Cori Arnold on May 6

In Canada, and I'm moving soon. I still have no Brydge. I sent a message, but I haven't had any response. PLEASE!! I just want to change my address to a permanent address in the U.S. where my family lives. PLEASE contact me!!

Creator David Schoenfeld on May 3

No Brydge... this is the best scam I saw until now. So intelligent, with all the publicity and still people believe they will receive a Brydge... Maybe it was a typo and they wanted to say: Estimated delivery Oct 2013?! I think the only solution will be to get some lawyer friends on their ass for fraud. How could I believe that I will actually receive this ever? I don't know .... but you won, take my money. I hope you burn in hell for this fraud.

Creator Hiten Gadhia on May 2

Ontario Canada . No Brydge yet. Last contact was 4 months ago.

Creator Aurelien on May 2

Canada and still no Brydge, i want a refund now ! Comon guys, how do you dare keep taking orders on your website while your backers don't have their Brydges.

I really don't like to criticize, but i really hope you are going to learn from your mistake, because this project was the worst i had ever backed, i don't even feel like helping other project now. I am going to wait until they are finished from now.

Creator Karim El Khoury on May 2

"Brydge lives up to its promise."
- The Verge
NOT SURE IF THIS IS TRUE !!!!

Creator Victor Chien on April 30

Pls do not lie any backers, provide right answer.

Creator Cori Arnold on April 29

In Canada, and still no Bryde :(

Creator Andrew Davies on April 25

Just to follow up with my comment the other day (I suspect Brydge have given up reading this) have used the keyboard for a couple days and am delighted.

I'd forgotten that I'd pledged so much ($180) and that is steep, but the keyboard is great. Feels solid and really nice to type on. My iPad feels like a laptop.

It's quite heavy, but I don't mind that. It's nice and solid.

I had been using the Logitech iPad keyboard for a while which was a superb keyboard - but this wins! The keys may be a little heavy but I'll get used to that.

Love the way the iPad slips in and won't come out too easily.

All the keys are working nicely and the layout is well thought out (enter key could be a little bigger for me but that's minor, I'll get used to it)

So very pleased with the item but still disgruntled with being ignored for so long. Brydge waived my international shipping (at my suggestion) so at least that's something.

Will think twice about backing a kickstarter project again though.

Would like a neoprene sleeve. Any chance? (If Brydge are reading)

Creator Carsten on April 24

Yesterday my Brydge arrived in Germany. First I have to say, it looks really good and works well. Pairing was easy and Keyboard feels good as well. The speakers sound a bit tinny. All in all it is a coherent keyboard. But waiting for almost a year and bad communication interferes me a bit. Guys, you built such a nice gadget - if you wanna raise your business longer, try to get your communication right.

Carsten

Creator Andrew Davies on April 23

I am in the UK btw

Creator Andrew Davies on April 23

Mine arrived this morning. Very pleased if I am honest, and I was expecting a pony.

The lack of communication hasn't been made up for but the keyboard works well. Haven't really put it through its paces yet - but that will come. Feels solid and nice to type on. It doesn't sit fully flat on the table - I keep thinking one of the rubber pads has come off, but it's not too noticeable.

Feels odd having the screen at the back - but I am used to the excellent Logitech thin keyboard which I love. The Brydge will have to be good to dislodge it as favourite but the early signs are promising.

Just a shame the kickstarter campaign has been so badly managed.

Andrew

Creator Rene Rubant on April 22

still waiting !!!! since last December !!! I can't believe it. want my money back

Creator Mark Bakalor on April 22

Four months later the keys have begun to stick to the point of no longer being useful. So dissapointing after such little time.

Creator Michael Pramstaller on April 19

Still no news.. I have sent a lot of emails... No answer... No limited edition brydge+ ...

Creator Denny Moritz on April 19

After many mails (and no responses) still have not received my bridge yet. WE support YOU ... so DON'T screw us over!

Creator Adam Koster on April 19

Well it seems like these chaps haven finally got their act together. Just recieved the email below:

Greetings,

We thought you'd like to know that your order has been sent to our warehouse.  Thanks for shopping with us, and we hope to see you again soon.

The following items will be included in this shipment:

1 x Aluminum Brydge with Speakers

This shipment will be sent to:

                DUBAI,
                United Arab Emirates

Thank you for your purchase

Ha!

Creator Yukihisa on April 14

WHEN DOES BRYDGE+ ARRIVE AT ME? EVEN IF I CONTACT YOU, THERE IS NOT THE REPLY. PLEASE REFUND IMPORTANT MONEY IF YOU DO NOT SEND IT ASAP!!!
.
THE SPECIFICATIONS CHANGED, AND SIX MONTHS PASSED SINCE A SHIPMENT PLAN... THIS IS THE WORST KICKSTARTER PROJECT IN 2012!
.
Original Brydge (approx $55) - - - Brydge+ was too expensive.
http://goo.gl/aueHB

Brydge mini.... ha ha ha :D
http://goo.gl/hxr35

Creator Gary on April 13

Everyone should go on Amazon and leave a review.

Creator Zee Kay on April 12

Anyone been to their website? The Brydge is now advertised at $20 cheaper. Brydge+ used to show $220, now $199.99 and the Polycarbonate version is $129.99. Isn't that a slap in the face.

Creator W.S. Kessler on April 12

Still no Brydge. Estimated time of delivery: October 2012. These guys are a big joke.......

Creator Devin Kreuger on April 11

Ontario, Canada: Brydge+ arrived this afternoon. It's charging now...

Creator Andrew Davies on April 11

It's a joke. I tried to cancel my order last year but had NO RESPONSE from several emails. (I had a refund from a separate Kickstarter project so know it can be done).

I then get an email asking for money for international shipping. I told Whitney I was pleased to hear from them as I have been asking for a refund for several months. Whitney said no refunds were possible and I need to send the shipping charge so they can release my Brydge.

So I replied saying as a good will gesture, why not send me my Brydge without me having to pay the shipping - as it is so late etc. etc. - guess what - no reply! Over a month now.

This is shocking, gives Kickstarter a bad name and potentially hinders other good Kickstarter causes.

Creator Nathan Diebold on April 10

Where the hell is my Brydge?

Creator SeungWoon Lee on April 9

I recieved broken Brydge+ two weeks ago. I asked to Whitney, how to repair or replace, he answerd that fill out RMA and reply. so, I sent RMA a week ago. But I did not receive any reply, yet.

TERRIBLE PRODUCT and RESPONSE.

VERY VERY DIRTY FIRM.

Creator Jörg Schenck on April 9

where is my brydge+, I'm still waiting in Germany ....
... and waiting ...

I think slowly, they cheating us

I want an answer as to when my BRYDGE+ & SLEEVE will be shipped out!

Creator Evangelos Dasopatis on April 8

Still waiting for my Brydge. What the hell is going on here!!!!!!!

Creator Nigel How on April 5

Hi All,

Whilst i was a very very long time coming, a couple of weeks ago i received my Brydge + and the sleeve from them. Don't want this to turn into another 'what a great product' blah blah blah, simple give some feedback.

Start with the easy one, the sleeve. Well, lets just it isn't something to get excited about! Mine came with the stitching hanging out and the zip coming off, but, when i did resew it and get the ipad on the Brydge into it the Sleeve is actually cut too small so the zip will run along ipad etc scratching it up if you dont have any protection on it.

Now for the Brydge+ itself. I think/hope i am lucky enough to get a unit that has all of the keys working, work it does....very good. BUT, it is any better than any of the other keyboards that are now available now? I dont think so, as we all know it has been a VERY VERY long time in the coming and when it was first thrown out there i think it possibly would have been - but now...not so much. Certainly NOT with the speaker, if i get better deeper sound from the iPad when in the Brydge and the speaker is on the opposite side from where i am just take it from me that it is poor to say the least.

Am i a happy camper with the unit? Well, yes and no. Do i feel like we were treated poorly with the KS project, YES, 100%. It took a constant stream of messages to the oh so responsive (not) team to get the unit out in the first place, also, on the back of the constant changes that were made and indeed based on what all thought was a working prototype which deep down we all know is BS.

I hope that all do get their units quickly, as for how the units that are not working are going to get replaced i have no idea and only hope that Brad and Co will stand by their backers that enabled them to go into business in the first place.

This whole experience has stopped me dead from backing other KS projects which is a shame, but, at the end of the day possibly this project has highlighted everything that is bad about the system in one hit. I may be back in future, but who knows - Brad and Co had an idea and in the end they wanted others to do the worrying and not themselves.

Glad that the journey has come to an end for me, sorry that others are still trying to get to the end of theirs. Would even chip in to fund something to hold accountable if in the end all do not get the units and all working correctly.....oh hum.

Creator helge nordmann on April 5

I have NOT received my Brydge, and the idiots will not cancel my order.
"Sorry ..........We are going to ship it now".......After one year.
How can I return the shit?
I can`t read about it.

Creator Birt Lee on April 3

Please.....Can you please response and tell me when I could get my Brydge in Singapore?

Creator Damian Biecuszek on April 3

Has anybody received a positive answer to a refund? I even don´t know how it works on Kickstarter...

Creator SeungWoon Lee on April 3

I recieved BRYDGE+ with BROKEN SHIFT KEY last week. So I sent e-mail to brydge+ team two times about this situation and photo.
But, I do not receive any e-mail about how to replace or repair.

WHAT ARE YOU DOING ?

Creator helge nordmann on April 1

I real understand, that you don`t answer my mail!
It is about one year ago, that I was so stupid to order a Brydge.
I have received absolutely nothing, so I think the people only try to steal my money.
Let them keep the shit....I think it is worth nothing.

Creator W.S. Kessler on March 30

Let's sue them! I'm willing to spend some money as well.

Creator Aurelien on March 30

Canada no Brydge, common.

Guys, i want my Brydge, can we sue them or what ?

Creator Jan de Vries on March 30

I am in the same boat like Dirk.

Its time for teaming up towards a CLASS ACTION LAWSUIT

I am willing to spend 1000 USD to learns these clowns how to do business

Creator Van Hees Dirk on March 29

I still didn't receive mine. After several communication with Brad, there is always a different answer (we do have problems with shipping, should be come in a few weeks from now, we found a solution...) but nevertheless NO BRYDGE in my hands!
I'm VERY VERY VERY disappointed in this way of treating people.
I'm happy to join in any action to get my brydge. If they are commercializing this product, well, I really advise people who want to buy this to STOP immediately, because you will never receive it.

Creator Rahimin on March 28

To add insult to injury, they're actually taking orders on their website!

Creator SeungWoon Lee on March 28

I just recieved my Brydge+, but, shift key does not good, broken ... very very disapointed.