Early Happy New Year Everyone!
To recap, Black, Silver and Green FLEX have started shipping.
I do not have Blue or Red FLEX to ship yet. They are being loaded with electronics and then need to be assembled and shipped to you.
I recently took a family vacation which slowed things down. This is frustrating for backers still waiting for their lights, especially considering that the FLEX reviews have been very good so far. Except for one point. Some units have a "clover-leaf" dark spot in the light pattern. If you don't know what I mean, you don't have this problem with your FLEX. If you do notice it, you know what I mean.
This is not acceptable.
I will not settle for less and I spent part of my holiday break working out this issue. I have a solution and a method .
First, the solution- I am replacing the o-ring at the back of the carrier for a better fitting o-ring. This either eliminates the clover leaf or greatly reduces it to the point where you only notice it at a few inches.
Second, the method- if you have a black, silver or green FLEX with the dark spot please send me a self addressed and stamped envelope to 793 E Foothill STE 131, San Luis Obispo, CA, US, 93405 with a note telling me how many o-rings you need. I will send you a new o-ring for each FLEX you have and will put up an instructional youtube video how to put it in. If you like your light pattern there is no need to send me a self addressed stamped envelope. If you are still waiting for your red or blue FLEX you need not worry- we are making the change before shipping those. This is one benefit for coming after the initial wave.
Third, no pussy-footing around here. I am embarrassed by the problem but not to the point where I will ignore it. I am committed to fixing it. My method of asking you to send me a self-addressed stamped envelope is inconvenient on your part but I hope you will understand where I'm coming from- we are all doing this together.