Dear Backers,

We are still in the logistic phase of shipping the base game throughout the world.

We managed to ship over 70% of the games, mainly in the Far East, Oceania and North America.

European backers and those from the rest of the world who filled the survey we sent (update #24) will receive their games soon, as we are currently shipping them to a new depot in order to save them duties and make the shipping cost more sensible. An increase of 50% in shipping costs caused us to re-evaluate the options for each package, so it took a bit longer to ship them out.

We estimate that delivery will be in the next 3 weeks, as the games should reach the new depots next week and then be forwarded.

Although we intended to ship some special rewards (like the signed posters) along with the games, we then decided not to postpone the main shipping for this (which caused packaging issues) and to ship the games as fast as we could, and to ship a second package with the other rewards to each backer in a month or two.

Pending rewards:

Miniatures - we will send a new survey for minis backers so we can start producing your rewards.

Strategy guide - still in final editorial stages. We hope to finish it soon so we can send it to printing. This will finalize all pending rewards and we can start preparing for the next shipment that will conclude this project fulfillment.

We wish to thank all backers for their patience as we stretched our deadlines time after time due to too many unplanned setbacks.

We are hoping that those of you who already received the "base" game can see how much effort and resources we put into this great project.

I wish to point out that we will publish more instructional materials (walk-through video and play-by-play of the first two turns) on our website and on our BGG page. Many backers and fans of the game are posting questions, strategies and session reports on BGG. This helps me and newcomers to the game to better understand it and to teach it to others with more ease. I wish to thank you and encourage more people to post anything they wish to ask or share so that others can relate. We are committed to give you any post-release support, as you did for us!

Yours,

Elad

Dear backers,

I wish to give you a brief update on the project.

Shipment pending:

Our lawyer and our customs broker are working through more problems with the main shipment release. The Chinese shipper is holding up our container at the Chicago port terminal. We hope to resolve this situation with haste as we all suffer from this huge setback.

Surveys:

As soon as the main shipment is released and accepted at our distributor's warehouse we will send a 2nd survey via our secure website to all those who have not received the game yet (through Essen pick up) so you can update your address with more contact information we need. All the minis backers will get a survey a day after through KS ("normal" survey).

Production updates - KS exclusive rewards:

The 6th player expansion ("Port of Karez") - ready for printing (samples attached).

Burned Oak Tavern expansion - ready for printing (samples attached).

Extra game - "Dark Passage" - play-testing finished - ready for printing (samples attached).

Strategy Guide - Final editorial work needed and graphic design still pending.

I wish to thank all the backers for their patience through this long process,

Elad

Dear backers,

We wish to inform you that the shipment of games from our manufacturer (China) has not arrived to our warehouse, yet.

This kind of shipments have many complex issues that I cannot explain in a few words, but there will be a few more setbacks (customs checks, land transport and some other regulations) which may lead to more delays. I cannot give an exact date but I estimate that we can expect to get the main shipment at our warehouse this late January till mid February.

Updates:

• Miniature production - Prototypes are finished and we are handling some last small touch ups. We can expect to start production in a week or two. Surveys will be sent at that time.
• "Burned Oak" & 6th player expansions - Production will be finished in 2 weeks (estimated) and we can expect them to be ready at our warehouse in a month.
• "Dungeon tiles" & extra booklet - Still in development, we will need some more time to play test the last components so that they match the bar we set with the previous rewards. 

These last few weeks we got a LOT of messages and posts through here, BGG and our website. I sadly cannot answer/review/reply to most of them due the stressed times we are enduring play testing and designing your rewards. We are a small publishing company that aspires to design great games. We do not have any PR department nor the funds to allocate to deal with this amount of communication, I know that 99% of your requests are due to your enthusiasm towards playing the game and we are deeply sorry for the delays in getting your rewards on time.

Surveys

As I got many request from backers to change their addresses, I will resend new surveys when delivery is due,

Shipping

We just signed a new deal with a large professional company that is known for fulfilling shipment requirements for other Kickstarter projects. This new contract will help to deal with shipping issues that we encountered when we dealt with smaller couriers. 

For our Canadian and European backers, we just sealed a new deal that will ensure inland shipping that will save you any tax payments or further customs delays.

Backers who paid 5$ split shipping fees, we just got informed that your packages have returned to our manufacturer depot in China because the China postal service could not handle the "big" parcels. We wish to offer a refund (5$ through Paypal) to each and every backer that paid the extra fee. We are truly sorry that we got mislead by an unprofessional courier and will try to avoid this kind of problem in the future. For those who still wish to get their game faster, we can still split your delivery and ship your game reward as soon as the rest of the shipment arrives at our warehouse and BEFORE we arrange the shipment of the other rewards. This will save at least one month. 

Final words, I wish to thank our partners at the EFS team, and especially Micky Leach, for handling our miniatures rewards, great job!

I wish to thank each and every backer for your contribution, patience and support for our project, we are dealing with many obstacles that we could not pass without you, Thanks!

Yours,

Elad

Dear Backers,

I wish to send my best wishes to all of the backers who contributed to our game and send you and your families a happy holiday from the whole Golden Egg Games family!

The game production is finished!

We managed to fix and get some better quality materials for the game components and thus the game is now much better - thanks to your patience and contribution.

Let's move on to more updates:

• "Burned Oak Tavern" expansion - finished art work!
• 6th player expansion - finished art work! 
• New Player's aid sheet - added to each copy of the game!
• Miniatures updates - "Greens" under development

The games are currently being shipped to our distribution facilities in the US and Europe (by sea freights) and should arrive in mid January. The other rewards should be finished by the time the game arrives, so we expect that most of you will get your rewards by late January till mid February. We also decided that the minis will be shipped separately so as not to cause additional delays because of them. 

I know some of you thought (as I did) that the game would be available before this holiday season, but some things are greater than my ability to control or to "fix". This is why in KS we give an estimated time to deliver the rewards. Please understand that we never wished to trick you nor to give you false statements, we just had to deal with some production issues. I am deeply sorry for the delays and we hope that you will understand.

Yours,

Elad Goldsteen

Player's aid PDF link : 

http://boardgamegeek.com/filepage/84285/fcok-players-aid